Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 23 Aug 2020 10:00:13 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Hi there,</div></div>
<div dir="auto"><br></div>
<div dir="auto">We made the order in a shop and I did not receive a confirmation email or order number. The only thing I received was the attached receipt which references the order (WES) which I hope helps. I also include a photo of the broken bed.</div>
<div dir="auto"><br></div>
<div dir="auto">Please do let me know.</div>
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<div dir="auto">Thank you very much,</div>
<div dir="auto">Leanne</div>
<div dir="auto"> </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTkwODYzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.-6wvjYRV7bpXYYnCzujRGwuT72TzK_u3RqawpsqUIQ4" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzOTkwODYzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rMgJJMKVab3jroFWF5Cce-wfcGfEMYPOcfQ8L2e4ZmE" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 21 Aug 2020 at 12:13, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Leanne,<br>
</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to us. </div>
<div dir="ltr">​<br>
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<div dir="ltr">​We apologise for the inconvenience caused to you. </div>
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<div dir="ltr">Request you to provide us the correct order number  to help us get the details and assist you further to solve the issue. You can find the order number in your order confirmation email or order history in your online account. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Please feel free to contact, if you need any clarification and assistance. </div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1405909