Subject: New Reply Received - Defect on the car seat
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 21 Aug 2020 07:49:24 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Defect on the car seat  Ticket comment <div>Hai, thank you for the prompt reply. I appreciate this effort the problem is solved. Yes the address is correct. Will it be the full refund?  How will the refund be processed? I would prefer to be refunded back to my credit card account that was used. <br><br>
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<div dir="ltr">Best Regards,<div>Raheeda Abu Bakar</div>
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<div>On 21 Aug 2020, at 10:43 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Raheeda,</div>
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<div dir="ltr">Thank you for your prompt response and patience.</div>
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<div dir="ltr">We have heard back from our concerned team at this time, we are happy to accept the item for a return for a refund at this time. We will arrange the collection with the concerned team and will update you on the same once arranged. They will contact you to collect the item on 0526125346. Please pack the item in any box that you may have available and put inside a piece of paper mentioning the order number.</div>
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<div dir="ltr">Also, could you please confirm if this is your correct address from where the collection needs to be done:<br>Raheeda binte abu bakar<br>al ghadeer village , sabil 3 building , apartment 202<br>Al Ghadeer Village<br>Dubai<br>United Arab Emirates (AE)<br><br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1398663