Subject: New Reply Received - Change in contact number
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 17 Aug 2020 06:56:40 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Change in contact number  Ticket comment <div>Dear team </div>
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<div>Registered Contact number used to be 050 8606704 then i think i changed to 056 1889200 , since i am moving to a new work place i have to hand over 056 1889200 number back to company. </div>
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<div>Hence request you to change / update my new mobile number 055 8044721<br> </div>
<div>My shukran card number : 1800 0000 2986 7332. </div>
<div>Name :muhammed farhad </div>
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<div>Regards<br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, August 17, 2020, 7:37 AM, Lifestyle &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv5491896244"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1387664</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1387664<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Apoorv Joshi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Muhammed,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">​Please ignore our previous email. We have tried checking with both contact numbers that you provided as well as with the following email address <a rel="noreferrer" target="_blank" href="mailto:[email-masked]">[email-masked]</a> however, we are unable to locate any account registered with us. </div>
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<div dir="ltr">Could you please share with us any of your recent order number that you have placed with us or the correct registered email address so that we can look into this and assist you accordingly with the same.</div>
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<div dir="ltr">Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1387664