Subject: RE: [#946157] - Order not shipped
From: Anwar Abdullah <[email-masked]>
To: Jessie Caparas <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Qazi Mohammed <[email-masked]>, ArishLaila <[email-masked]>, Splash <[email-masked]>, Arnel Navor <[email-masked]>, Samudaya Fernando Hewage <[email-masked]>, Apoorv Joshi <[email-masked]>, Manager Cpr10 <[email-masked]>, Cpr10 Centrepoint <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Anton Shanike <[email-masked]>
Date: Mon, 10 Aug 2020 14:50:14 +0000

Dear @Jessie Caparas<mailto:[email-masked]>,

Store updated me this order not available physically in store …

Dear @Suvadeep Saha<mailto:[email-masked]>,
Kindly share the POD of this order ..

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, August 4, 2020 11:54 AM
To: Anwar Abdullah <[email-masked]>; Manager Cpr10 <[email-masked]>; Cpr10 Centrepoint <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Qazi Mohammed <[email-masked]>; ArishLaila <[email-masked]>; Splash <[email-masked]>; Arnel Navor <[email-masked]>; Samudaya Fernando Hewage <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: [#946157] - Order not shipped
Importance: High

@Anwar Abdullah<mailto:[email-masked]>

We didn’t get a reply on this from July 16.

Need your urgent help.

From: Anwar Abdullah <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 16, 2020 12:03 PM
To: Manager Cpr10 <[email-masked]<mailto:[email-masked]>>; Cpr10 Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Splash <[email-masked]<mailto:[email-masked]>>; Arnel Navor <[email-masked]<mailto:[email-masked]>>; Samudaya Fernando Hewage <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#946157] - Order not shipped

Dear @Manager Cpr10<mailto:[email-masked]> @Cpr10 Centrepoint<mailto:[email-masked]>,

Pls check this order 6487584553 if physically received to  your store
Customer chasing for it.. pls update ASAP

T&R
Anwar Abdullah
Centrepoint - KSA - Riyadh
Ext. 3738
[email-masked]<mailto:[email-masked]>

From: Splash <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 15, 2020 3:10 PM
To: Manager Cpr10 <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Anwar Abdullah <[email-masked]<mailto:[email-masked]>>; Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#946157] - Order not shipped

External email sender, please take precaution.
Hi manager.cpr10,

Kindly confirm if the order is available at the store as the customer needs the refund urgently.
Order No.: 6487584553
Order Date: Apr 30, 2020

Best Regards,
Suha Ali
Back Office | Crystel
[email-masked]<mailto:[email-masked]>

On Thu, 4 Jun at 1:02 PM , Splash <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team ,

Problem Statement: Order not shipped
Order Date : Apr 30, 2020
Order ID: 6487584553

Assistance Required: Need urgent delivery

Issue Description: The order has not been shipped until now, and the customer is upset about the delay.
Please dispatch the order ASAP.

Regards ,
Thikra Jabali
Backoffice | Crystel
[email-masked]<mailto:[email-masked]>

On Sat, 16 May at 12:28 AM , Splash <[email-masked]<mailto:[email-masked]>> wrote:
Hello team,

Problem Statement: Order not shipped
Order Date : Apr 30, 2020
Order ID: 6487584553

Assistance Required: Need urgent delivery

Issue Description: The order has not been shipped until now, and the customer is upset about the delay.
Please dispatch the order ASAP.

Best Regards,
Ruba Al zghool
Backoffice | Crystel
[email-masked]<mailto:[email-masked]>
On Thu, 7 May at 2:32 PM , [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>> wrote:
Hello team,

Problem Statement: Order not shipped
Order Date : Apr 30, 2020
Order ID: 6487584553

Assistance Required: Need urgent delivery

Issue Description: The order has not been shipped until now, and the customer is upset about the delay.
Please dispatch the order ASAP.

Best regards,
Mahmoud Mohammad
946157:1125156
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