Subject: New comment - [#946157] Order not shipped
From: Splash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 04 Aug 2020 08:54:24 +0000

There is a new comment in the ticket submitted by manager.cpr10 to HelpSPAE   Comment added by : Jessie Kathleen Go Caparas  Comment Content:  <div class="WordSection1">
<div class="MsoNormal"><a id="OWAAM49EF20EDF94640E5A8E4EAB5C97BB70A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Anwar Abdullah</span></a></div>
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<div class="MsoNormal">We didn’t get a reply on this from July 16.</div>
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<div class="MsoNormal">Need your urgent help.</div>
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<div>From: Anwar Abdullah &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, July 16, 2020 12:03 PM<br>
<b>To:</b> Manager Cpr10 &lt;[email-masked]&gt;; Cpr10 Centrepoint &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;; Splash &lt;[email-masked]&gt;; Arnel Navor &lt;[email-masked]&gt;; Samudaya Fernando
 Hewage &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#946157] - Order not shipped</div>
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<div class="MsoNormal">Dear <a id="OWAAM00E23606A77342F58CB6104BA08C0136" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr10</span></a>
<a id="OWAAMF2578975A60145A0A2CC5136F582FBA7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr10 Centrepoint</span></a>,</div>
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<div class="MsoNormal">Pls check this order <span style="font-size:10.5pt;font-family:-apple-system;background:yellow;mso-highlight:yellow">
6487584553</span><span style="font-size:10.5pt;font-family:-apple-system"> if physically received to  your store
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Customer chasing for it.. pls update ASAP</span></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">T&amp;R</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Anwar Abdullah</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Centrepoint - KSA - Riyadh</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#262626">Ext. 3738</span></b></div>
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<div class="MsoNormal"><u><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></u></div>
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<div class="MsoNormal"><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzMzgzNDI5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1tJl5cv05WPsQp8MbUb4PznL50hlenmxhuOasvKNgoY"></span></div>
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<b>From:</b> Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, July 15, 2020 3:10 PM<br>
<b>To:</b> Manager Cpr10 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Anwar Abdullah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#946157] - Order not shipped</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi manager.cpr10,<br>
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Kindly confirm if the order is available at the store as the customer needs the refund urgently.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order No.: 6487584553<br>
<span style="color:#183247">Order Date: Apr 30, 2020 </span> </span></div>
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</span><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,<br>
Suha Ali<br>
Back Office | Crystel<br>
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 4 Jun at 1:02 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Team ,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Order not shipped<br>
Order Date : Apr 30, 2020<br>
Order ID: 6487584553<br>
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Assistance Required: Need urgent delivery<br>
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Issue Description: The order has not been shipped until now, and the customer is upset about the delay.<br>
Please dispatch the order ASAP. </span></div>
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Regards ,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Thikra Jabali </span></strong><span style="font-size:10.5pt;font-family:-apple-system"><br>
Backoffice | Crystel<br>
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sat, 16 May at 12:28 AM
<span class="separator">, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hello team,<br>
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Problem Statement: Order not shipped<br>
Order Date : Apr 30, 2020<br>
Order ID: 6487584553<br>
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Assistance Required: Need urgent delivery<br>
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Issue Description: The order has not been shipped until now, and the customer is upset about the delay.<br>
Please dispatch the order ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best Regards,<br>
<b>Ruba Al zghool<br>
</b>Backoffice | Crystel<br>
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 7 May at 2:32 PM
<span class="separator">, <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hello team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Order not shipped<br>
Order Date : Apr 30, 2020<br>
Order ID: 6487584553<br>
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Assistance Required: Need urgent delivery<br>
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Issue Description: The order has not been shipped until now, and the customer is upset about the delay.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please dispatch the order ASAP.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Best regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Mahmoud Mohammad</span></div>
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<span style="font-size:1.0pt;font-family:fdtktid;color:white">946157:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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