Subject: Fwd: Late Delivery//8377721379
From: Apoorv Joshi <[email-masked]>
To: [email-masked], sandhya roshan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Sun, 2 Aug 2020 08:25:47 -0700 (MST)

Hi Team, 

Kindly update on the below case on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "KWI CustomerSupport" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 12:25:56 
Subject: Re: Late Delivery//8377721379 

Hi Team, 

With reference to the tracking number 100041413654, the order is still in progress. We request you to check this order and expedite the delivery timeframe. 

As the customer is constantly chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 10:17:55 
Subject: Late Delivery 

Hi Team, 

Problem Statement: Late Delivery 

Order Date : 14/04/2020 

Order ID: 8377721379 
Tracking ID: 100041413654 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 14/04/2020 and till now he/she has not received the order. As per the hybris the order status is shipped from our side . and Warehouse also confirmed that the order is handed over to Posta plus on 18 Apr 2020 
Customer is chasing us for his/her order so we request you to expedite the delivery 

Regards, 
Shafeeque