Subject: New Reply Received - Re: You left Something in your cart
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jul 2020 08:00:09 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: You left Something in your cart  Ticket comment <div><div dir="auto">Dear </div></div>
<div dir="auto">I checked right now it was my fault sorry for misunderstanding.</div>
<div dir="auto">Thanks for your effort and interest.</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzMjE1NTg2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RlihiKy9cshTkz7tjHk3flOz6E2hx9GC0Ix435WhPQo" style="max-width: 100%"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jul 29, 2020 at 10:44 AM Dina Saad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">Send for me the link and I will check this. This screen shots from my App on mobile phone and iI don’t have any other devices. </div></div>
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<div dir="ltr" class="gmail_attr">On Wed, Jul 29, 2020 at 10:39 AM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dina,</div>
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<div dir="ltr">Thank you for sharing the screenshot.</div>
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<div dir="ltr">However, as we can check the order number: 8391027581, 8387755193 both were placed from your account under <a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>. The refund has been processed for the same to that account only for the order number: 8391027581. You are checking a different account with different email address.</div>
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<div dir="ltr">Please check under the correct account and you will be able to see your My Credits, if you are unable to access the account please simply click on ""Forgot Password" link to reset the password for that account.</div>
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<div dir="ltr">Hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1219273