Subject: New Reply Received - Re: You left Something in your cart
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jul 2020 08:03:53 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: You left Something in your cart  Ticket comment <div><div dir="auto">Dear</div></div>
<div dir="auto">There is no refund my credit is zero please advice</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyOTE4Mjc5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4nvjs90YcJvzoIIU8hVbGDffW-bYP4dJDrm91Y5LvYs" style="max-width: 100%"></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Jul 20, 2020 at 10:38 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dina,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused, we have checked with the concerned team and it appears that the item was lost in transit. We have refunded for the missing item at this time as a token of apology. The refund was sent to your My Credits.<br><br>You can check for the same by going to "My Account&gt; My Credits" or when placing the order, during the checkout process you can use the My Credits directly.<br><br>We hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1219273