Subject: Re: Missing items #8376608446
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 17 Jul 2020 07:05:26 -0700 (MST)

Hi Team. 

Any update on below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "midhun madhu" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "ecom cpkuwait" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 9 July, 2020 17:58:51 
Subject: Missing items #8376608446 

Hi Team, 
Problem Statement: Missing items 
With reference to order: 8376608446 
Order Date: 08/04/2020 
Tracking ID: 100041426685 

The order was placed on 08/04/2020 and delivered on 17/04/2020. However, the customer claiming that he has not received 1 item from the order. and on Hybris we can see that the missing item had been shipped. 

The missing item details: 
161995300 - - Printed Nightrobe with Long Sleeves and Pocket Detail > SPLASH>(KWD 8.50)>(Qty1) 

kindly check and do the needful. 

Regards, 
Fauzan