Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Jul 2020 14:26:49 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">Dear,</div></div>
<div dir="auto"><br></div>
<div dir="auto">That’s is not my concern whether you are updating in your system or not, what’s is the use of returning the item, and moreover I was waiting for more than 3 weeks. There is no use of mailing in this matter. Anyhow I will be moving further and heading to your office regarding this matter.</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 14 Jul 2020 at 1:00 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Rishal,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Yes we do see the difference in brand and we sincerely apologize for this. As mentioned in our previous email would you like us to arrange a collection for this item so you can return it for a refund or would you prefer to keep the item.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We have already forwarded the images that you have shared with us to the concerned team to make sure the correct images and information is updated on the website. <br><br>We will try our best so this is not repeated in future. </div>
<div dir="ltr"><br></div>
<div dir="ltr">We are looking forward to hear from you soon.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1221954