Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jul 2020 10:18:19 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>
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<div style="direction: ltr">Yes, Please i’d like to return it in that case then.
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<div>From: Lifestyle &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, July 12, 2020 2:01:01 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1296705] - Re:  Order confirmed!
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<div dir="ltr">Hi Ayesha,</div>
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<div dir="ltr">Thank you for sharing the images.</div>
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<div dir="ltr">Please ignore our previous email and we sincerely apologize for the inconvenience that has been caused to you at this time. We are unable to arrange the missing piece at this time as the item appears to be lost in transit. We can however, arrange
 for a collection at this time for this item so our courier partner can collect the item from you and a refund can be processed instead for this once we have received it back at the warehouse.</div>
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<div dir="ltr">We have also forwarded the images that you have shared with us to the concerned teams to make sure this is not repeated in future.</div>
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<div dir="ltr">Please reply to this email and let us know if you would like us to go ahead and arrange a return for this item on your behalf.</div>
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<div dir="ltr">Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1296705