Subject: Re: Missing items Order ID: 6498061087
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 26 Jun 2020 07:10:44 -0700 (MST)

Hi Ebrahim, 

Missing item refunded on 18 June. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 12:48:20 
Subject: Missing items Order ID: 6498061087 

Hi Team, 

Problem Statement: Missing items 
Order Date : Jun 8, 2020 
Order ID: 6498061087 
Tracking ID: FP06080001546 & FP06080002344 

Assistance Required: Need missing item 

Issue Description: Customer placed order for 11 items but as per the customer she has only received 3 items, Under the consignment details we can see that all 11 items has been delivered from our side. 

The missing items are 
161269403 - - Juniors Printed Feeding Bottle - Set of 3 SAR22 (quantity 1) 
162052773 - - Juniors Printed Feeding Bottle with Handles and Cap - 300 ml SAR15 (quantity 1) 
162052734 - - Juniors Printed Sipper Cup with Handle - 250 ml SAR20 (quantity 1) 
161782355 - - Juniors Musical Crib Mobile SAR85 (quantity 1) 
157060947 - - Giggles Elasticised Panties SAR15 (quantity 1) 
153615161 - - Juniors Textured Bloomer Panty SAR10 (quantity 1) 
​160872567 - - Juniors Printed Knee Pad - Set of 2 SAR27 (quantity 1) 
162043951 - - Juniors Textured 5-Piece Comforter Set SAR309 (quantity 1) 
​ 
​ 
Regards, 
Ebrahim Hageb