Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 25 Jun 2020 15:48:34 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">Awaiting update regarding my return payment </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jun 10, 2020, 2:16 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Sruthy,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>Please ignore our previous email. We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br><br>We would also request you to provide us some snapshots of the wrong item you received so we can report this to the concerned team as well as arrange the collection for you.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1166920