Subject: Sdad Refund/On Validation Order ID: 6490549045
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 22 Jun 2020 09:25:31 -0700 (MST)

Hi Team. 

Kindly update if the amount has been captured. 
Order ID: 6490549045 
SADAD Transaction ID: P1000000000004713974 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 21 June, 2020 17:33:36 
Subject: Sdad Refund/On Validation Order ID: 6490549045 

Hi Team, 

Problem Statement: On Validation Order 
Order Date : May 10, 2020 
Order ID: 6490549045 
Sdad Transaction ID: P1000000000004713974 

Issue Description: The order was on May 10, 2020 but hybris status showing that it is on validation as customer already payed and the customer is chasing Us for her money. 

Regards, 
Ebrahim Hageb