Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 22 Jun 2020 11:24:28 +0000 (UTC)

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">
<div>Hi Babyshop,</div>
<div><br></div>
<div>Kindly advise regarding the refund status as it hasn't been reflected in my bank statement yet. </div>
<div><br></div>
<div>Awaiting your response.</div>
<div><br></div>
<div>Regards,</div>
<div>Farhan Yaqoob<br>
</div>
</div>
<br><div class="gmail_quote"><div class="gmail_attr" dir="ltr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 13 Jun 2020 at 11:40, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;padding-left:1ex;border-left-color:rgb(204,204,204);border-left-width:1px;border-left-style:solid"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Farhan,<br><br>Thank you for your prompt response.<br><br>We have checked and it appears that the courier was unable to deliver the remaining item in this order due to some local restriction placed on their delivery services by the local authorities. The item has been returned to us at this time and a refund for the same has been already initiated. Once processed, you will receive an email notification regarding the same.<br><br>We sincerely apologize for this inconvenience however, we will request you to please simply place another order for the same item once you have received the refund. We will do our best to deliver it to you at the earliest.<br><br>Hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1184720