Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 21 Jun 2020 16:04:40 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you so much Babyshop team, i am very happy with the customer attention provided. I have received a refund now and thanks again.</div>
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<div dir="auto" style="font-size:85%; color:#575757">Sent from my Samsung Galaxy smartphone.</div>
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<div>-------- Original message --------</div>
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<div>From: Babyshop &lt;[email-masked]&gt; 
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<div>Date: 18/06/2020 15:43 (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#1222778] - Returns </div>
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<div dir="ltr">Hi Emilia,<br>
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Thank you for your prompt response.</div>
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<div dir="ltr">We sincerely apologize for the inconvenience caused to you, we have forwarded the image that you have shared with the concerned team to make sure this does not repeat. We have initiated a refund for this item at this time as a token of apology.
 You do not need to return this item. Once the refund has processed, you will receive an email notification for the same.</div>
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<div dir="ltr">We hope this helps and have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1222778