Subject: Re: C&C Delay - 6464200272
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Anwar Abdullah <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>, manager cpr1 <[email-masked]>, Jessie Caparas <[email-masked]>, "Thulasiraman Manoharan, TCS" <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Mushir Khan <[email-masked]>, Qazi Mohammed <[email-masked]>, ramesh gottimukkala <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <
Date: Sun, 21 Jun 2020 03:41:51 -0700 (MST)

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Apoorv Joshi" <[email-masked]> 
To: "Anwar Abdullah" <[email-masked]> 
Cc: "Malik Ismail" <[email-masked]>, "manager cpr1" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Thulasiraman Manoharan, TCS" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Mushir Khan" <[email-masked]>, "Qazi Mohammed" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Arnel Navor" <[email-masked]> 
Sent: Wednesday, 11 March, 2020 07:33:34 
Subject: Re: C&C Delay - 6464200272 

Hi Anwar, 

Kindly advise if the customer has been contacted to collect the remaining items in this order as the status is still reflecting ready to ship on hybris. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Anwar Abdullah" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "manager cpr1" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Thulasiraman Manoharan, TCS" <[email-masked]> 
Cc: "Sagaya Suresh Kumar" <[email-masked]>, "Mushir Khan" <[email-masked]>, "Qazi Mohammed" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Abhishek Bargaonkar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "manager cpr1" <[email-masked]>, "Arnel Navor" <[email-masked]> 
Sent: Sunday, March 8, 2020 2:41:49 PM 
Subject: RE: C&C Delay - 6464200272 

Dear [ mailto:[email-masked] | 
@Malik Ismail ] & [ mailto:[email-masked] | 
@Jessie Caparas ] 

This order - 6464200272 i s available in store but partially pick up. Store will contact customer for collection. 

Dear [ mailto:[email-masked] | 
@Thulasiraman Manoharan (TCS) ] , 

Pls have a look into this status ( order is available in store and came by partially ..the status on hybris still READY_TO_SHIPPEI) 

T&R 

Anwar Abdullah 

Centrepoint - KSA - Riyadh 

Ext. 3738 

[ mailto:[email-masked] | [email-masked] ] 

From: Malik Ismail <[email-masked]> 
Sent: Sunday, March 8, 2020 9:07 AM 
To: Manager Cpr1 <[email-masked]>; Apoorv Joshi <[email-masked]>; Anwar Abdullah <[email-masked]>; Manager Cpr1 <[email-masked]> 
Cc: Sagaya Suresh Kumar <[email-masked]>; Mushir Khan <[email-masked]>; Qazi Mohammed <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]> 
Subject: RE: C&C Delay - 6464200272 

Hi [ mailto:[email-masked] | 
@Anwar Abdullah ] , [ mailto:[email-masked] | 
@Manager Cpr1 ] , 

Reminder please. 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 5, 2020 11:06 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manager Cpr1 < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mushir Khan < [ mailto:[email-masked] | [email-masked] ] >; Anwar Abdullah < [ mailto:[email-masked] | [email-masked] ] >; Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: C&C Delay - 6464200272 

External email sender, please take precaution. 

Hi Malik, 

Kindly advise if there is any update on the below. Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "manager cpr1" < [ mailto:[email-masked] | [email-masked] ] >, "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Mushir Khan" < [ mailto:[email-masked] | [email-masked] ] >, "Anwar Abdullah" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Qazi Mohammed" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 4, 2020 10:41:10 AM 
Subject: RE: C&C Delay - 6464200272 

Hi [ mailto:[email-masked] | 
@Anwar Abdullah ] , 

Please confirm with store if remaining items available at store. If yes please inform customer to collect. 6464200272 

Regards, 

Malik 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, March 4, 2020 7:33 AM 
To: Manager Cpr1 < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Mushir Khan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Qazi Mohammed < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Abhishek Bargaonkar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: C&C Delay - 6464200272 

External email sender, please take precaution. 

Hi Team, 

Order number: 6464200272 

Store ID: Lifestyle 21034 

Order placed on Feb 6, 2020 and it is partially pickup completed. The remaining quantity is still showing ready to ship. Please advise if the remaining items have left the WH and been handed over to the store. 

@Store team: Kindly contact the customer on +966508120466 and handover the order if it is physically present at the store. 

Kindly assist in closing this case on priority. Thank you for your help! 

Regards, 

Apoorv 

From: "Abhishek Bargaonkar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, March 3, 2020 3:44:51 PM 
Subject: Late Shipping (Click and Collect) (6464200272) 

Hi Team, 

Problem Statement: Late Shipping (Click and Collect) 

Order Date: Feb 6, 2020 

Order ID: 6464200272 

Tracking ID: 646420027222999991 

Store Id: Lifestyle 21034 

Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed an order on Feb 6, 2020, and till now he has not received the order. As per the hybris, the order status is ready to be shipped/shipped. 

The customer is chasing us for his order so we request you to expedite the delivery date. 

Regards, 

Abhishek Borgaonkar 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com