Subject: New Reply Received - Need to return the item attached
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Jun 2020 04:30:11 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Need to return the item attached   Ticket comment <div dir="ltr">
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<div style="direction: ltr">Hi </div>
<div style="direction: ltr">It’s my Order number 9787391178. One of the T-shirt ( Posh Graphic Print T-shirt) the last one in the ordered list was damaged. So need to return. Sending you the photos.. </div>
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<img id="id-8F28DCDD-4AED-42A7-89BC-11D4EE521345" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyMDI4OTUyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4PkvGxg2RLLrhc4Qbf23tDDuVdC0zZzes0VyUfevOgE" alt="Image.jpeg" style="max-width: 100%"><img id="id-73619520-2875-4AAF-8CF0-FB41D832BA8D" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyMDI4OTUyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tisO5NMV02GkTKCags_eqPbbLeQMsQpxoHt33A4Z8-k" alt="Image.jpeg" style="max-width: 100%">
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, June 20, 2020 8:24:14 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Need to return the item attached
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1218612</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1218612<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Apoorv Joshi : </div>
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<div dir="ltr">Hi Preethi,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused however, could you please elaborate your concern so we can assist you with this accordingly.<br>
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Thank you for your help! We are looking forward to hear from you soon!<br>
<br>
Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1218612