Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jun 2020 07:07:06 +0000 (UTC)

Hi Apoorv Joshi,  The customer has responded to the ticket.  Returns  Ticket comment <div>The chain is broken. The 1st picture is your photo from website and the 2nd photo is my order. </div>
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<div>Hence the opening in the front doesn’t close. The shirt is damaged I want to return it. And want a refund </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExOTYyNzgxMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.USKyZuzmIutWFgDEJPFMt6JflHE-uBf_Jf9hYVUGi68"><div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExOTYyNzgxMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.4BAqat20e9-uCIo3ENI3yZuAvokMdSKc8OQ1oTclbwQ"><br></span><br><div dir="ltr">Sent from my iPhone</div>
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<div>On Jun 18, 2020, at 8:59 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Abbas,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, could you please elaborate your concern so we can assist you with this accordingly.<br><br>Thank you for your help! We are looking forward to hear from you soon!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1222328