Subject: Refund Approval #6485419770
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 17 Jun 2020 08:55:05 -0700 (MST)

Hi Hamza, 

With reference to order # 6485419770 
Tracking ID: 45944424116 
This order contain two items one item has been delivered and one item return to WH as per Aramex website. Kindly check and update us if you have received the item to refund for customer. 
Item ID: 162143043 - - Kappa Textured Walking Shoes with Hook and Loop Closure (SAR159.00) 

We have escalated to Conloc but we do not get any response, kindly check and assist us if we can manually refund for this item. 
​ 
Regards, 
​Fauzan