Subject: New Reply Received - Re: Your products are on the way
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 17 Jun 2020 14:39:42 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div>Hi</div>
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<div>Still refund of shukran points not yet received. I utilized AED 3, but i cancelled the order<br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, June 10, 2020, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Muhammad,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">Once we have received the items back at the warehouse, the refund of Shukran points will automatically process as a return for a refund.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Once it has been processed, you will receive an email notification for the same. Please allow 4-15 business days for the items to be returned and a refund to be processed.</div>
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<div dir="ltr">Hope this helps and have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1174285