Subject: Ticket Assigned - Re: Your payment was not successful
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Wed, 17 Jun 2020 03:43:28 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your payment was not successful 
Good afternoon 
Reference to order    6200738944     Please note that payment already done and Alrajhibank had been proceeded the payment on time and the amount of SAR 119 already deducted from my visa balance and I received an SMS from you to confirm the order.
How come  Sending me an email that payment not successfully completed. Please explain 

Thanks

Sent from myMail for iOS

Tuesday, 16 June 2020, 2:40 PM +0300 from [email-masked]  <[email-masked]>:
>Order number  6200738944.
>									
>Download
>													our apps now
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>Women Men Girls Boys Accessories Offers
>We're sorry, your order was not processed successfully.
>Hi Hisham Mohamed Hashad, your order number  6200738944 has not been processed successfully. While your bank may have notified you that a payment authorization was successful, there was a problem completing your purchase. 
>                                  	  Please try again or use Cash on Delivery at  https://shoemart.app.link/e/LtyJBh7Am7 .
>                                    										
>
>We have successfully reversed the amount to your Credit or Debit Card. Please check with your bank if you have more questions.
>										
>Order Details	
>												
>Item
>Description
>Total Price
>SHOEMART 
>Lee Cooper High Top Boots with Lace Up Closure 
>Color: Brown
>Size: 
>																		        	     																			
>																		
>Quantity: 1 SAR 119
>															
> 
>Subtotal:
>				  SAR 119
>Standard ground shipping:
>						    								    					  FREE
>			            	 					             				 
>Total SAR 119
>The shukran points you’ve earned on this order will be reversed.
>					           						 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1218889