Subject: Re: Missing items #6478403630
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Arish Laila <[email-masked]>, Jed Conlocops2 <[email-masked]>, ramesh gottimukkala <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Tue, 16 Jun 2020 06:45:56 -0700 (MST)

Hi Team, 

We are still waiting an update on below. Kindly assist us if we can manually refund for the missing item. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 11 June, 2020 21:59:26 
Subject: Missing items #6478403630 

Hi Team, 

Problem Statement: Missing items 
Order Date : 06/04/2020 
Order ID: 6478403630 
Tracking ID: 290085659868 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 12 items but as per the customer he has only received 6 items, Under the consignment details we can see that all 12 items has been Delivered from our side. 

The missing items are: 
162379403 - - Juniors Printed Sleepsuit with Long Sleeves - SAR 82 
162042640 - - Juniors Printed Sleeveless Bodysuit with Round Neck - Set of 7 - SAR 77 
161660287 - - Printed Maxi Dress with Tie Ups and Side - SAR 120 
160472455 - - High Waist Shaping Briefs - SAR 40 
159815466 - - Munchkin Cup with Straw - 207 ml - SAR 45 
​ 

Regards, 
Fauzan