Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 13 Jun 2020 03:43:40 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Thanks for the reply, I seen the same product in another city. Can u ship it here from another city<br><br>
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<div>On 11 Jun 2020, at 11:45 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Mohammed,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order is not cancelled, during quality check we found out that 1 item( Delta Madrid 3-in-1 Crib with Toddler Guard Rail) was not in a good condition to be sold and it was the last of their stock hence we took it out of your order and refunded you for the same. You are still going to receive the remaining items.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item was cancelled and you received a notification regarding the same.<b
 r><br>Our delivery partner will call you before delivering the remaining items.<br><br>Hope this helps and have a great day!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1189375