Subject: Missing items #6482966652
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 11 Jun 2020 07:47:29 -0700 (MST)

Hi Sachin, 

Problem Statement: Missing items 
Order Date : Apr 17, 2020 
Order ID: 6482966652 
Tracking ID: S000951369866 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 6 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 4 items has been shipped/Delivered from our side. 

The missing item 
162056816 - - Juniors Circus Baby Walker with Toy Bar (SAR223.00) 
159375491 - - Juniors Gloster Activity Center ( SAR199.00 ) 

We have escalated to Warehouse but we did not get any response, Kindly check and assist us if we can manually refudn for the missing items 

Regards, 
Fauzan