Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 11 Jun 2020 05:18:41 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">Hi Babyshop,<div><br></div>
<div>I have already elaborated the issue in the feedback section as below;</div>
<div><br></div>
<div><b>"<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Order no. 6484345345 Shipment no. 45767472811 As per the tracking of above shipment number, it mentioned that no. of items are 3 weighing 6kgs whereas I got only one parcel of weight 1kg written on it. Also it says Pieces 3/3 but I didn’t receive the other 2 parcels. Upon my Complaint to both Babyshop and Aramex, I got one of the missing parcel “Pieces 1/1” after more than 2 weeks time. I again informed Babyshop and Aramex that there is still one parcel missing but I didn’t get get reply since more than 15 days."</span></b></div>
<div><br></div>
<div>However, I am attaching the previous email communication with you so that you can understand my concern.</div>
<div><br></div>
<div>Thanks.</div>
<div>Farhan</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 11 Jun 2020 at 07:24, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Farhan,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however, could you please elaborate your concern so we can assist you with this accordingly.<br><br>Thank you for your help! We are looking forward to hear from you soon!<br><br>Your Friends,<br>The Support Team<br>
</div></div>
<div>
            <blockquote>
              On
              Wed, 10 Jun at  1:34 PM
              <span>,  Farhan Yaqoob &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div>Order no. 6484345345
Shipment no. 45767472811
As per the tracking of above shipment number, it mentioned that no. of items are 3 weighing 6kgs whereas I got only one parcel of weight 1kg written on it. Also it says Pieces 3/3 but I didn’t receive the other 2 parcels. Upon my
Complaint to both Babyshop and Aramex, I got one of the missing parcel “Pieces 1/1” after more than 2 weeks time. I again informed Babyshop and Aramex that there is still one parcel missing but I didn’t get get reply since more than 15 days. Kindly look into the matter and advise.

iOS Version: 12.4.6
App Version: 8.8.12</div>
            </span>
</blockquote>
           </div>
</div>

	

</div></blockquote>
<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">
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</blockquote></div>

Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043117549582'>Babyshop Email.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1184720