Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 07 Jun 2020 12:24:39 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Hi team,</div>
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<div id="yMail_cursorElementTracker_1591532512386">Thank you for the update, my mentioned mobile number is incorrect. The correct number is 0566447214. Is it a possibilty for me to not get the refund and receive me ordered items. Please I will be thankful.</div>
<div id="yMail_cursorElementTracker_1591532612048">If the refund has been initiated you can send me another payment link to send you the online payment again.</div>
<div id="yMail_cursorElementTracker_1591532649580"><br></div>
<div id="yMail_cursorElementTracker_1591532652658">Please let me know if this is possible.</div>
<div id="yMail_cursorElementTracker_1591532658956"><br></div>
<div id="yMail_cursorElementTracker_1591532659560">Thank you!<br id="yMail_cursorElementTracker_1591532500644"><br><div id="ymail_android_signature"><a href="https://overview.mail.yahoo.com/mobile/?.src=Android" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0">   <div></div> 
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 6 Jun 2020 at 11:28, Splash</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8644967383"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Muhammad,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">As per the tracking information, we can see that your order has been returned back to our warehouse. We had previously informed you that your order is with the courier facility.<br><br><a rel="noreferrer" target="_blank" href="https://emiratespost.ae/Portal/Track?TrackingNumber=1000006736535&amp;locale=en-us">https://emiratespost.ae/Portal/Track?TrackingNumber=1000006736535&amp;locale=en-us</a><br><br>Our courier partner tried to contact you thrice on 3 different days on the contact number provided: +971556644721 but was unable to reach you. <br><br>The courier has now sent the items back to the warehouse after 10 days of keeping them in their facility. A refund for the same has been initiated at this time. Once processed, you will receive an email notification for the same.</div>
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<div dir="ltr">Please allow 4-15 business days for the refund to process.<br><br>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance. Stay Safe!<br><br>Your friends,<br>The Support Team</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1155535