Use the Mailbox Restore Wizard from the Backups toolbar to restore an account in the event that a user's mailbox becomes corrupt. You can restore the user account from full and incremental backup sets, and you can restore an account to a specific point in time (PIT).
You can add a prefix to the account name to restore the mailbox to a new account.
Go to the Tools and Migration> Backups page.
In the gear icon, click Restore. The Mailbox Restore Wizard opens.
Select the account type to restore, all accounts or selected accounts. You can choose to not restore deleted accounts.
If you select to restore individual accounts, Select the account addresses to restore from the list. Click Next.
You can also open a backup session listed in the Content pane and select the account to restore from the Accounts list.
In the Time options section select whether to restore the latest backup which restores the latest full and incremental backups or to restore in a point in time which performs an incremental restore. If you select to restore to a point in time, select the date and time.
In the Name options section, select whether to preserve the account names or add a prefix to each account.
If you select to add a prefix is to each account name define the prefix to add. The default prefix is restored_.
The Zimbra Collaboration Server account licenses used is increased when you select to restore to another account.
In the Server options section, make sure that the path to the backup targets is correct.
Click Next.
Review the restore settings before you start the restore process. If you need to make changes click Previous. Otherwise click Restore.
The restore process starts. You can click Finish to close the wizard. The restore continues.
When the account is restored, if the COS that the account was assigned no longer exists, the default COS is assigned to the account.
After you restore accounts, you should immediately run a full backup of the accounts to avoid future restoration problems with those accounts.
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