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Date: Tue, 11 Nov 2014 08:20:50 +0530 (IST)
From: Akhil P Walia <akhil@lsmindia.com>
To: "Prem K. Goyary" <prem@lsmindia.com>
Cc: Himanshu Bisht <himanshu@lsmindia.com>, 
	Akhil Aggarwal <akhilaggarwal@lsmindia.com>, 
	"Prem K. Goyary" <prem@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Rahul Kumar <rahul@lsmindia.com>, romesh singh <romesh@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>
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In-Reply-To: <3609326.319021415666119483.JavaMail.root@lsmindia.com>
Subject: PKR Audit LTK111530147077209X
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Player is asking about bonuses for PKR Casino not PKR Poker. 

Agent is providing information on PKR Poker. 

PKR Casino is totally different website at pkrcasino.com 






------------ 

info: Thank you for contacting PKR! Please wait for a Support Representative to respond. You are now 1 in a queue of 1 you should wait about 0 minute(s) and 2 seconds 
info: Hello! My name is Phyllis. How may I assist you today? 
info: Your Issue ID for this chat is LTK111530147077209X 
Phyllis: Hi there. 
you: i was wondering if you would be nice enough to give $5 free bonus so i can try casino before i deposit with entropay or visa 
Phyllis: May I ask your username please? 
Phyllis: Are we still connected ? 
you: yes 
you: lapelmeafs 
Phyllis: I am sorry but we will not be able to give you free bonus before making any deposit. 
Phyllis: However, we do have first deposit bonus for you. 
Phyllis: We offer 3 different first deposit bonus codes currently, WELCOME5, WELCOME150 and WELCOME500, based on different levels of poker play. For details of the bonus, please see the following link: 
Phyllis: http://www.pkr.com/en/bonuses/pkr-bonus-code 
you: why is that..right on the website for pkr casino it says $5 to try before deposit 
you: i aint spending a dime on a site that wont even let me try the games for free..there is 35+ casinos that will give me $25-50 to try before i deposit..ok..your loss..have a good night 
Phyllis: You can try playing on practice table we have available on PKR game software. 
you: i have been around to know that practise table and real games are comlpetely defferent 
you: its all good..ill go drop some cash on a casino that gives a bonus before i deposit so i know what i am getting into ..real money games.. 
Phyllis: I am sorry but there is no such kind of bonus we offer, 
Phyllis: before making any deposit. 
you: joyland..10 bet casino, eurogrand, clubworld, black diamond, loco, prestige casino.. 
you: ok..your loss..bye 
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<p class="MsoNormal"><span style="color:#1F497D">Player is asking about bonuses
for PKR Casino not PKR Poker.</span></p>

<p class="MsoNormal"><span style="color:#1F497D">Agent is providing information
on PKR Poker.</span></p>

<p class="MsoNormal"><span style="color:#1F497D">PKR Casino is totally different
website at pkrcasino.com</span></p>

<p class="MsoNormal"><span style="color:#1F497D"><br></span></p>

<p class="MsoNormal"><span style="color:#1F497D">&nbsp;</span></p>

<p class="MsoNormal"><span style="color:#1F497D">&nbsp;------------</span></p>

<p class="MsoNormal"><span class="callvis1"><span style="font-size:8.0pt;
font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">info:</span></span><span style="font-size:
8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:green"> Thank you for contacting
PKR! Please wait for a Support Representative to respond. &nbsp;You are now 1
in a queue of 1 you should wait about 0 minute(s) and 2 seconds &nbsp;</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callvis1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">info:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:green"> </span><strong><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-bidi-font-family:
Calibri;color:black">Hello! My name is Phyllis. How may I assist you today?</span></strong><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callvis1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">info:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:green"> Your
Issue ID for this chat is LTK111530147077209X</span><span style="font-size:
8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> Hi
there. <br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> i was
wondering if you would be nice enough to give $5 free bonus so i can try casino
before i deposit with entropay or visa</span><span style="font-size:8.0pt;
font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> May I
ask your username please?<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> Are
we still connected ?<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> yes</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red">
lapelmeafs</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> I am
sorry but we will not be able to give you free bonus before making any deposit.<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066">
However, we do have first deposit bonus for you.<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> We
offer 3 different first deposit bonus codes currently, WELCOME5, WELCOME150 and
WELCOME500, based on different levels of poker play. &nbsp;For details of the
bonus, please see the following link:<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> <a href="http://www.pkr.com/en/bonuses/pkr-bonus-code">http://www.pkr.com/en/bonuses/pkr-bonus-code</a><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> why is
that..right on the website for pkr casino it says $5 to try before deposit</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> i aint
spending a dime on a site that wont even let me try the games for free..there
is 35+ casinos that will give me $25-50 to try before i deposit..ok..your
loss..have a good night</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> You
can try playing on practice table we have available on PKR game software.<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> i have
been around to know that practise table and real games are comlpetely defferent</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> its all
good..ill go drop some cash on a casino that gives a bonus before i deposit so
i know what i am getting into ..real money games..</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066"> I am
sorry but there is no such kind of bonus we offer,<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">Phyllis:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:#000066">
before making any deposit.<br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red">
joyland..10 bet casino, eurogrand, clubworld, black diamond, loco, prestige
casino..</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
color:#000066"><br>
</span><span class="callop1"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;">you:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;color:red"> ok..your
loss..bye</span><span style="color:#1F497D"></span></p>

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