Return-Path: ganin@lsmindia.com
Received: from lsmindia.lsmindia.com (LHLO lsmindia.com) (124.124.47.212) by
 lsmindia.com with LMTP; Thu, 22 Aug 2013 07:22:09 +0530 (IST)
Received: from lsmindia.com (lsmindia.lsmindia.com [124.124.47.212])
	by lsmindia.com (Postfix) with ESMTP id 7897F4CA068;
	Thu, 22 Aug 2013 07:22:09 +0530 (IST)
Date: Thu, 22 Aug 2013 07:22:09 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Ishan Kankarwal <ishan@lsmindia.com>, "Kim B. Protacio" <kim@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, rahulkumar@lsmindia.com, 
	Rajiv Prabhakar <rajiv@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>
Cc: Deeksha Dadu <deeksha@lsmindia.com>
Message-ID: <29012197.519841377136329056.JavaMail.root@lsmindia.com>
Subject: PKR Chat Audit - LTK11153012024303X
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_25184_24604050.1377136328978"
X-Originating-IP: [124.124.47.210]
X-Mailer: Zimbra 5.0.14_GA_2850.UBUNTU8 (ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.UBUNTU8)

------=_Part_25184_24604050.1377136328978
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit

Hi Kim, 

I am not sure why you said not to logout - if using the desktop/laptop software - we often suggest players to logout and login again so that they will be taken automatically to the table if they have been disconnected from a tournament. 

But remember if using the mobile app - they won't be since they will need to tap on PLAY NOW button. 

info: Hello! My name is Kim. How may I assist you today? 
info: Your Issue ID for this chat is LTK11153012024303X 
Kim: Hi there. 
you: hey 
you: Im currently in an mtt 
Kim: How can I help you? 
you: on a desktop 
you: is it possible to log off and then play on an ipad? 
you: in the same tourney 
Kim: If the tournament is still active, please do not logout since it will disconnect you from the tournament. 
Kim: But if the tournament is over afterwards you may logout and login using your desired gadget. 
you: can i not just sign in on my ipad and play the tournament? 
you: I dont mind missing a couple of hands 
you: while i do so 
you: just wondered if it was possible as I couldnt seen an indepth lobby on the ipad 
Kim: But if you are going to use your iPad, this is not possible since MTT is not yet implemented on the apps. 
you: oh ok, do you know when they will be? 
Kim: I am not sure when it will be, but our livechat customer support is here 24/7 to assist you with your inquiry. 
you: cool 
Kim: You may reach us back and be updated if when will it be available. 
you: well thanks for your help :) 
Kim: You are most welcome. 
Kim: Is there anything else I can help you with? 
you: thats all for now 
you: ill leave some feedback for you :) 
you: cheers 
Kim: Thank you. 
Kim: Please feel free to fill out our feedback survey by clicking CLOSE at the top of the window. Enjoy the rest of the day. 
info: Chat session has been terminated by the site operator. 


with regards, 
Ganin 


------=_Part_25184_24604050.1377136328978
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: 7bit

<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>Hi Kim,<br><br>I am not sure why you said not to logout - if using the desktop/laptop software - we often suggest players to logout and login again so that they will be taken automatically to the table if they have been disconnected from a tournament.<br><br>But remember if using the mobile app - they won't be since they will need to tap on PLAY NOW button.<br><br><font color="#000066" face="Verdana,Geneva,Arial" size="2"><span style="font-size:10pt;"><font color="#000066" face="Verdana,Geneva,Arial" size="1"><span style="font-size:8pt;"><font color="green"><b>info:</b></font><font color="green"> </font><font color="black"><b>Hello! My name is Kim. How may I assist you today?</b></font><br>

<font color="green"><b>info:</b></font><font color="green"> Your Issue ID for this chat is LTK11153012024303X</font><br>

<font color="blue"><b>Kim:</b></font> Hi there.<br>

<font color="blue"><b>you:</b></font><font color="red"> hey</font><br>

<font color="blue"><b>you:</b></font><font color="red"> Im currently in an mtt</font><br>

<font color="blue"><b>Kim:</b></font> How can I help you?<br>

<font color="blue"><b>you:</b></font><font color="red"> on a desktop</font><br>

<font color="blue"><b>you:</b></font><font color="red"> is it possible to log off and then play on an ipad?</font><br>

<font color="blue"><b>you:</b></font><font color="red"> in the same tourney</font><br>

<font style="background-color: rgb(255, 255, 102);" color="blue"><b>Kim:</b></font><span style="background-color: rgb(255, 255, 102);"> If the tournament is still active, please do not logout since it will disconnect you from the tournament.</span><br>

<font color="blue"><b>Kim:</b></font> But if the tournament is over afterwards you may logout and login using your desired gadget.<br>

<font color="blue"><b>you:</b></font><font color="red"> can i not just sign in on my ipad and play the tournament?</font><br>

<font color="blue"><b>you:</b></font><font color="red"> I dont mind missing a couple of hands</font><br>

<font color="blue"><b>you:</b></font><font color="red"> while i do so</font><br>

<font color="blue"><b>you:</b></font><font color="red"> just wondered if it was possible as I couldnt seen an indepth lobby on the ipad</font><br>

<font color="blue"><b>Kim:</b></font> But if you are going to use your iPad, this is not possible since MTT is not yet implemented on the apps.<br>

<font color="blue"><b>you:</b></font><font color="red"> oh ok, do you know when they will be?</font><br>

<font color="blue"><b>Kim:</b></font> I am not sure when it will be, but our livechat customer support is here 24/7 to assist you with your inquiry.<br>

<font color="blue"><b>you:</b></font><font color="red"> cool</font><br>

<font color="blue"><b>Kim:</b></font> You may reach us back and be updated if when will it be available.<br>

<font color="blue"><b>you:</b></font><font color="red"> well thanks for your help :)</font><br>

<font color="blue"><b>Kim:</b></font> You are most welcome.<br>

<font color="blue"><b>Kim:</b></font> Is there anything else I can help you with?<br>

<font color="blue"><b>you:</b></font><font color="red"> thats all for now </font><br>

<font color="blue"><b>you:</b></font><font color="red"> ill leave some feedback for you :)</font><br>

<font color="blue"><b>you:</b></font><font color="red"> cheers</font><br>

<font color="blue"><b>Kim:</b></font> Thank you.<br>

<font color="blue"><b>Kim:</b></font> Please feel free to fill out our feedback survey by clicking CLOSE at the top of the window. Enjoy the rest of the day.<br>

<font color="green"><b>info:</b></font><font color="green"> Chat session has been terminated by the site operator.</font></span></font></span></font><br><br><div><span style="font-style: italic;">with regards,</span><br style="font-style: italic;"><span style="font-style: italic;">Ganin</span><br></div><br></div></body></html>
------=_Part_25184_24604050.1377136328978--
