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Date: Wed, 2 Apr 2014 16:09:47 +0530 (IST)
From: Amol Tyagi <amol@lsmindia.com>
To: Kachurin Vashi <kachurin@lsmindia.com>, Mayur Jasoda <mayur@lsmindia.com>, 
	"Md. Irshad Alam" <irshad@lsmindia.com>, 
	Rahul Kumar <rahul@lsmindia.com>, Romesh Singh <romesh@lsmindia.com>, 
	Shashank Mishra <shashank@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>
Cc: Akhil P Walia <akhil@lsmindia.com>, M ramananda <ramananda@lsmindia.com>
Message-ID: <10139241.34361396435187279.JavaMail.root@lsmindia.com>
Subject: Update - Android App
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Hi Team, 

Go through the email from Russell below and make sure you consult your seniors in shift if the same happens. 

Make sure this is adhered. 
_________________________________________ 

"" Hi guys 

Can you please give feedback to Sally on this chat: 

The player was getting the message that he cannot play from Bulgaria on Android, yet Sally answered the question as if it was something to do with the players tablet make. While Sally is correct that the players tablet is not on the approved link, that has nothing to do with a country error message. 

Supposedly, Android is available in all countries that accept real money play, so this needed to be checked with the senior. 
We could have then escalated this to see if Bulgaria is banned from Android play, or why the player is getting this error. 

I have escalated this now. 

Cheers 
Russell""""" 



Regards 

Amol T. 


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<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>Hi Team,<br><br>Go through the email from Russell below and make sure you consult your seniors in shift if the same happens.<br><br>Make sure this is adhered.<br>_________________________________________<br><span lang="en-GB"><div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">"" Hi guys</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Can you please give feedback to Sally on this chat:</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">The
 player was getting the message that he cannot play from Bulgaria on 
Android, yet Sally answered the question as if it was something to do 
with the players tablet
make. While Sally is correct that the players tablet is not on the 
approved link, that has nothing to do with a country error message.</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Supposedly, Android is available in all countries that accept real money play, so this needed to be checked with the senior.</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">We could have then escalated this to see if Bulgaria is banned from Android play, or why the player is getting this error.</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">I have escalated this now.</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Cheers</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Russell"""""</span></font></div></span><br><br><div><div><b>Regards</b><br><br><span style="background-color: rgb(255, 255, 255);"><font size="4"><i><b>Amol T.</b></i></font></span><br></div></div><br></div></body></html>
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