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Date: Sat, 4 Jun 2016 18:37:55 +0530 (IST)
From: Amit Shukla <amitshukla@lsmindia.com>
To: chantelle <chantelle@luckgenome.com>
Cc: Elitsa Todorova <elitsa@luckgenome.com>, 
	Support Team <scsupport@luckgenome.com>
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In-Reply-To: <vqny1qxxn967a4dvidg59ql8.1465043756270@email.android.com>
References: <vqny1qxxn967a4dvidg59ql8.1465043756270@email.android.com>
Subject: Re: Screenshot Needed
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Hi again, 

I am very much certain about this feature, because I've seen it on my Android phone. And, I can check again but after my shift. 

But, how I handle this query for now - 
USER : How can I delete some of the games I don't play? 

Let me know if we can hold the response for a day. We've already crossed SLA on it. 

Regards, 
Amit 



From: "chantelle" <chantelle@luckgenome.com> 
To: "Amit Shukla" <amitshukla@lsmindia.com> 
Cc: "Elitsa Todorova" <elitsa@luckgenome.com>, "Support Team" <scsupport@luckgenome.com> 
Sent: Saturday, June 4, 2016 6:05:56 PM 
Subject: Re: Screenshot Needed 

Hi Amit 

I am.not sure and need to check with our head of product and poasibly wont have answer today most likely tomorrow as she is out of the country 

Chantelle 




Sent from Samsung Mobile 


-------- Original message -------- 
From: Amit Shukla 
Date:04/06/2016 14:12 (GMT+02:00) 
To: chantelle 
Cc: Elitsa Todorova ,Support Team 
Subject: Screenshot Needed 

Hi Chantelle! 

I noticed now we can delete a particular machine on Android platform (without uninstall the whole app). So, 1.) - please confirm if we have this feature on IOS as well? 2.) - Can you please send us a screenshot of the pop-up describing this feature on IOS. 

An early response would be highly appreciated. We've a ticket with less time on SLA. 

Thanks, 
Amit 


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<html><body><div style=3D"font-family: arial,helvetica,sans-serif; font-siz=
e: 12pt; color: #000000"><div><span data-mce-style=3D"font-family: tahoma,'=
new york',times,serif; font-size: 10pt;" style=3D"font-family: tahoma,&quot=
;new york&quot;,times,serif; font-size: 10pt;">Hi again, </span><br></div><=
div><br data-mce-bogus=3D"1"></div><div><span data-mce-style=3D"font-family=
: tahoma,'new york',times,serif; font-size: 10pt;" style=3D"font-family: ta=
homa,&quot;new york&quot;,times,serif; font-size: 10pt;">I am very much cer=
tain about this feature, because I've seen it on my Android phone. And, I c=
an check again but after my shift. </span><br data-mce-bogus=3D"1"></div><d=
iv><span data-mce-style=3D"font-family: tahoma,'new york',times,serif; font=
-size: 10pt;" style=3D"font-family: tahoma,&quot;new york&quot;,times,serif=
; font-size: 10pt;"><br data-mce-bogus=3D"1"></span></div><div><span data-m=
ce-style=3D"font-family: tahoma,'new york',times,serif; font-size: 10pt;" s=
tyle=3D"font-family: tahoma,&quot;new york&quot;,times,serif; font-size: 10=
pt;">But, how I handle this query for now -&nbsp;</span></div><div><span da=
ta-mce-style=3D"font-family: tahoma,'new york',times,serif; font-size: 10pt=
;" style=3D"font-family: tahoma,&quot;new york&quot;,times,serif; font-size=
: 10pt;"><strong>USER</strong>: <em>How can I delete some of the games I do=
n't play?</em><br data-mce-bogus=3D"1"></span></div><div><span data-mce-sty=
le=3D"font-family: tahoma,'new york',times,serif; font-size: 10pt;" style=
=3D"font-family: tahoma,&quot;new york&quot;,times,serif; font-size: 10pt;"=
><br data-mce-bogus=3D"1"></span></div><div><span data-mce-style=3D"font-fa=
mily: tahoma,'new york',times,serif; font-size: 10pt;" style=3D"font-family=
: tahoma,&quot;new york&quot;,times,serif; font-size: 10pt;">Let me know if=
 we can hold the response for a day. We've already crossed SLA on it. <br><=
/span></div><div><span data-mce-style=3D"font-family: tahoma,'new york',tim=
es,serif; font-size: 10pt;" style=3D"font-family: tahoma,&quot;new york&quo=
t;,times,serif; font-size: 10pt;"><br data-mce-bogus=3D"1"></span></div><di=
v><span data-mce-style=3D"font-family: tahoma,'new york',times,serif; font-=
size: 10pt;" style=3D"font-family: tahoma,&quot;new york&quot;,times,serif;=
 font-size: 10pt;">Regards, <br data-mce-bogus=3D"1"></span></div><div><spa=
n data-mce-style=3D"font-family: tahoma,'new york',times,serif; font-size: =
10pt;" style=3D"font-family: tahoma,&quot;new york&quot;,times,serif; font-=
size: 10pt;">Amit <br data-mce-bogus=3D"1"></span></div><div><span data-mce=
-style=3D"font-family: tahoma,'new york',times,serif; font-size: 10pt;" sty=
le=3D"font-family: tahoma,&quot;new york&quot;,times,serif; font-size: 10pt=
;"><br data-mce-bogus=3D"1"></span></div><div><br></div><hr id=3D"zwchr" da=
ta-marker=3D"__DIVIDER__"><div data-marker=3D"__HEADERS__"><b>From: </b>"ch=
antelle" &lt;chantelle@luckgenome.com&gt;<br><b>To: </b>"Amit Shukla" &lt;a=
mitshukla@lsmindia.com&gt;<br><b>Cc: </b>"Elitsa Todorova" &lt;elitsa@luckg=
enome.com&gt;, "Support Team" &lt;scsupport@luckgenome.com&gt;<br><b>Sent: =
</b>Saturday, June 4, 2016 6:05:56 PM<br><b>Subject: </b>Re: Screenshot Nee=
ded<br></div><br><div data-marker=3D"__QUOTED_TEXT__"><div><div>Hi Amit</di=
v><br><div>I am.not sure and need to check with our head of product and poa=
sibly wont have answer today most likely tomorrow as she is out of the coun=
try</div><br><div>Chantelle</div><br><br><br><br><div><div style=3D"font-si=
ze:9px;color:#575757">Sent from Samsung Mobile</div></div></div><br><br>---=
----- Original message --------<br>From: Amit Shukla  <br>Date:04/06/2016  =
14:12  (GMT+02:00) <br>To: chantelle  <br>Cc: Elitsa Todorova ,Support Team=
  <br>Subject: Screenshot Needed <br><br><div style=3D"font-family: arial,h=
elvetica,sans-serif; font-size: 12pt; color: #000000"><div><span style=3D"f=
ont-family: tahoma,&quot;new york&quot;,times,serif; font-size: 10pt;">Hi C=
hantelle! </span><br></div><br><div><span style=3D"font-family: tahoma,&quo=
t;new york&quot;,times,serif; font-size: 10pt;">I noticed now we can delete=
 a particular machine on Android platform (without uninstall the whole app)=
. So, 1.) - please confirm if we have this feature on IOS as well? 2.) - Ca=
n you please send us a screenshot of the pop-up describing this feature on =
IOS. </span><br></div><div><span style=3D"font-family: tahoma,&quot;new yor=
k&quot;,times,serif; font-size: 10pt;"><br></span></div><div><span style=3D=
"font-family: tahoma,&quot;new york&quot;,times,serif; font-size: 10pt;">An=
 early response would be highly appreciated. We've a ticket with less time =
on SLA. <br></span></div><br><div><span style=3D"font-family: tahoma,&quot;=
new york&quot;,times,serif; font-size: 10pt;">Thanks, </span><br></div><div=
><span style=3D"font-family: tahoma,&quot;new york&quot;,times,serif; font-=
size: 10pt;">Amit </span><br></div></div><br></div></div></body></html>
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