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Date: Tue, 5 Aug 2014 14:43:14 +0530 (IST)
From: Ramananda Moirangthem <ramananda@lsmindia.com>
To: Rahul Kumar <rahul@lsmindia.com>
Cc: deeksha <deeksha@lsmindia.com>
Message-ID: <10691440.759021407229994522.JavaMail.root@lsmindia.com>
In-Reply-To: <5332060.758971407229830002.JavaMail.root@lsmindia.com>
Subject: POOR Rating
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Hi, 

PKR Crash and games were effected last night and indeed you did not answer his question correctly. You could have tell him, we do not closed the game and that the pkr site is facing technical issue. 



	info: Hello! My name is Ricky. How may I assist you today? 	
	info: Your Issue ID for this chat is LTK111530129408294X 	
	Ricky: hello 	
	you: hi, why did both my Omaha tournaments just close? 	
	Ricky: Is there anything else I can help you with? 	
	Ricky: We are aware of the issue and we are working to resolve it as soon as possible. At the moment I am not sure how long this will take. Many apologies for the inconvenience. 	
	you: you didn't answer my question 	
	you: I'm aware PKR went down, that happens, why when it came back up did you close my 2 tournamnets I was playing? 	
	Ricky: don't worry , you will get an email from us with all the details 	
	Ricky: Is there anything else I can help you with? 	
	you: I'm not worried, I'm annoyed. I was doing well in both 	
	Ricky: don't worry , you will get an email from us with all the details 	
	you: you already said that 	
	you: Why did you close down 2 tournaments that were running 	
	Ricky: there was a technical problem, 	
	Ricky: and technical team is looking at it 	
	info: Your chat transcript will be sent to ksherriffs@hotmail.com at the end of your chat. 	
	you: Ok, so you're not going to answer. Fine then, I'll email the transcript and ask again on email 	
	you: bye 	
	info: Chat session has been terminated by the site operator. 




Thanks and Regards, 
MRSingh 

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<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #003333'><font face="tahoma, new york, times, serif" size="2">Hi,<br><br>&nbsp;PKR Crash and games were effected last night and indeed you did not answer his question correctly. You could have tell him, we do not closed the game and that the pkr site is facing technical issue.<br>&nbsp; <br><br></font><table class="tabledata" cellspacing="0" border="0"><tbody><tr><td>
                    
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                    <font color="green" face="tahoma, new york, times, serif" size="2"><strong>info:&nbsp;</strong><span style="color: #000000;"><strong>Hello! My name is Ricky. How may I assist you today?</strong></span></font>
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                    <td>
                    <font color="green" face="tahoma, new york, times, serif" size="2"><strong>info:&nbsp;</strong>Your Issue ID for this chat is LTK111530129408294X</font>
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                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong><span dir="ltr">hello </span></font>
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                    <td>
                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>hi, why did both my Omaha tournaments just close?</font>
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                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong>Is there anything else I can help you with?</font>
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                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong>We
 are aware of the issue and we are working to resolve it as soon as 
possible. &nbsp;At the moment I am not sure how long this will take. Many 
apologies for the inconvenience.</font>
                    </td>
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                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>you didn't answer my question</font>
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                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>I'm aware PKR went down, that happens, why when it came back up did you close my 2 tournamnets I was playing?</font>
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                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong><span dir="ltr">don't worry , you will get an email from us with all the details </span></font>
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                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong>Is there anything else I can help you with?</font>
                    </td>
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                    </tbody></table><font face="tahoma, new york, times, serif" size="2">
                
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                    <td>
                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>I'm not worried, I'm annoyed. I was doing well in both</font>
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                    <font face="tahoma, new york, times, serif" size="2"><br></font></td>
                    

                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong><span dir="ltr">don't worry , you will get an email from us with all the details </span></font>
                    </td>
                    </tr>
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                    <td>
                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>you already said that</font>
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                    <td>
                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>Why did you close down 2 tournaments that were running</font>
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                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong><span dir="ltr">there was a technical problem,</span></font>
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                    <td>
                    <font color="blue" face="tahoma, new york, times, serif" size="2"><strong>Ricky:&nbsp;</strong><span dir="ltr">and technical team is looking at it </span></font>
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                    <td>
                    <font color="green" face="tahoma, new york, times, serif" size="2"><strong>info:&nbsp;</strong>Your chat transcript will be sent to ksherriffs@hotmail.com at the end of your chat.</font>
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                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>Ok, so you're not going to answer. Fine then, I'll email the transcript and ask again on email</font>
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                    <font color="red" face="tahoma, new york, times, serif" size="2"><strong>you:&nbsp;</strong>bye</font>
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                    <td>
                    <font color="green" face="tahoma, new york, times, serif" size="2"><strong>info:&nbsp;</strong>Chat session has been terminated by the site operator.</font></td></tr></tbody></table><font face="tahoma, new york, times, serif" size="2"><br></font><br><div><br><font color="#333333" face="times new roman, new york, times, serif" size="2"><i><br>Thanks and Regards,<br>MRSingh</i></font></div><br></div></body></html>
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