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Date: Thu, 10 Jul 2014 14:45:57 +0530 (IST)
From: Ramananda Moirangthem <ramananda@lsmindia.com>
To: Rahul Kumar <rahul@lsmindia.com>
Cc: deeksha <deeksha@lsmindia.com>
Message-ID: <15976522.281371404983757023.JavaMail.root@lsmindia.com>
In-Reply-To: <30417648.281191404982145873.JavaMail.root@lsmindia.com>
Subject: Excellent Rating
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Hi, 

The Players account got suspended for multiple dups and for underage as well. Correctly explained why his account is suspended and requested documents. 





	

info: All Support Representatives are currently assisting others. Thanks for your patience. An operator will be with you shortly. 	
	

info: Hello! My name is Ricky. How may I assist you today? 	
	

info: Your Issue ID for this chat is LTK111530125680385X 	
	

Ricky: Hello 	
	

vinicius: good afternoon i can't accses my account, it tell me that my account is disabled (sorry my poor english). 	
	

Ricky: May I ask your username please? 	
	

vinicius: bilionario10 	
	

Ricky: Thank you 	
	

Ricky: One moment please... 	
	

vinicius: ok 	
	

Ricky: To be able to assist you, for security reasons, please confirm the following information: 	
	

Ricky: 1. Your date of birth 	
	

Ricky: 2. The first line of your home address 	
	

Ricky: 3. The answer to the following question: 	
	

Ricky: What was the name of your first pet? 	
	

vinicius: 1. 22/04/1996 	
	

vinicius: 2. 3341-4920 	
	

vinicius: 3. capitu 	
	

Ricky: and may I have your full name please ? 	
	

vinicius: vinicius vicalvi 	
	

Ricky: Thank you 	
	

Ricky: One moment please while I look into your account. 	
	

vinicius: ok 	
	

Ricky: I can see you have created multiple accounts with us 	
	

vinicius: yes 	
	

Ricky: They are bilionario10 , vicalvi10 and trilionario 	
	

vinicius: because i don't can play 	
	

Ricky: Actually you have registered your account trilionario when you were underage 	
	

vinicius: yes 	
	

Ricky: and we never allow players to create any account with us when they are below 18 	
	

Ricky: by doing this you have breached our rules 	
	

Ricky: and so we have closed all of your accounts 	
	

Ricky: Now we need some documents from you in order to verify your age and other details 	
	

vinicius: but, i never more can play? 	
	

Ricky: We will need copies of some documents as proof of your details. Please can you access this link, for details on what documents we need: 	
	

Ricky: Click here for documents information 	
	

vinicius: ok 	
	

vinicius: i don't have any credit card 	
	

Ricky: Are you planning to play for real money ? 	
	

vinicius: no yet 	
	

vinicius: i'm learning 	
	

Ricky: Ok , you can send your ID proof and proof of address 	
	

Ricky: security will review them and once done they will contact you back via email 	
	

vinicius: ok 	
	

vinicius: thanks 	
	

Ricky: You are welcome. 	
	

Ricky: Please feel free to fill out our feedback survey by clicking CLOSE at the top of the window. Enjoy the rest of the day. 	
	

Ricky: bye 




Thanks and Regards, 
MRSingh 

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<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #003333'><font face="tahoma, new york, times, serif" size="2"><br>Hi,<br><br>The Players account got suspended for multiple dups and for underage as well. Correctly explained why his account is suspended and requested documents.<br><br></font><div><font face="tahoma, new york, times, serif" size="2">
</font><p style="margin-bottom: 0in"><font face="tahoma, new york, times, serif" size="2"><br></font>
</p><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="665">
	<colgroup><col width="661">
	</colgroup><tbody><tr>
		<td width="661">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#008000">info:&nbsp;</font></strong><font color="#008000">All
			Support Representatives are currently assisting others. Thanks for
			your patience. An operator will be with you shortly.</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="457">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="447">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="447">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#008000">info:&nbsp;</font></strong><strong><font color="#000000">Hello!
			My name is Ricky. How may I assist you today?</font></strong></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="422">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="413">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="413">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#008000">info:&nbsp;</font></strong><font color="#008000">Your
			Issue ID for this chat is LTK111530125680385X</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="103">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="94">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="94">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Hello
			</font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="665">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="656">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="656">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">good
			afternoon i can't accses my account, it tell me that my account is
			disabled (sorry my poor english).</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="303">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="293">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="293">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">May
			I ask your username please?</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="166">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="157">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="157">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">bilionario10</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="140">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="131">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="131">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Thank
			you </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="222">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="213">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="213">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">One
			moment please...</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="101">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="92">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="92">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">ok</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="665">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="656">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="656">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">To
			be able to assist you, for security reasons, please confirm the
			following information:</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="207">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="198">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="198">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">
			1. Your date of birth </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="331">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="321">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="321">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">
			2. The first line of your home address </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="348">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="339">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="339">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">
			3. The answer to the following question:</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="323">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="313">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="313">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">What
			was the name of your first pet?</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="180">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="171">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="171">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">1.
			22/04/1996</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="177">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="168">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="168">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">2.
			3341-4920</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="143">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="134">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="134">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">3.
			capitu</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="340">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="330">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="330">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">and
			may I have your full name please ?</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="184">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="174">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="174">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">vinicius
			vicalvi</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="140">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="131">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="131">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Thank
			you </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="418">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="409">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="409">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">One
			moment please while I look into your account.</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="101">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="92">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="92">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">ok</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="433">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="424">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="424">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">I
			can see you have created multiple accounts with us </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="109">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="99">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="99">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">yes</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="389">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="380">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="380">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">They
			are bilionario10 , vicalvi10 and trilionario</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="252">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="243">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="243">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">because
			i don't can play</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="609">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="600">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="600">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Actually
			you have registered your account trilionario when you were
			underage </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="109">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="99">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="99">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">yes</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="633">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="624">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="624">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">and
			we never allow players to create any account with us when they are
			below 18 </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="359">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="350">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="350">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">by
			doing this you have breached our rules </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="367">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="357">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="357">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">and
			so we have closed all of your accounts </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="655">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="645">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="645">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Now
			we need some documents from you in order to verify your age and
			other details </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="273">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="264">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="264">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">but,
			i never more can play?</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="665">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="656">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="656">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">We
			will need copies of some documents as proof of your details.
			Please can you access this link, for details on what documents we
			need:</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="325">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="316">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="316">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><a href="https://www.pkr.com/en/support/anna/documents" target="_blank"><font color="#0000ff">Click
			here for documents information</font></a></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="101">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="92">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="92">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">ok</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="271">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="262">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="262">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">i
			don't have any credit card </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="353">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="344">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="344">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Are
			you planning to play for real money ?</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="126">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="117">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="117">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">no
			yet</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="165">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="155">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="155">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">i'm
			learning</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="436">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="427">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="427">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Ok
			, you can send your ID proof and proof of address </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="597">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="588">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="588">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">security
			will review them and once done they will contact you &nbsp;back
			via email </font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="101">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="92">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="92">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">ok</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="131">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="122">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="122">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#ff0000">vinicius:&nbsp;</font></strong><font color="#ff0000">thanks</font></font>
						</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="192">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="183">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="183">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">You
			are welcome.</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="665">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="656">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="656">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">Please
			feel free to fill out our feedback survey by clicking CLOSE at the
			top of the window. Enjoy the rest of the day.</font></font> 
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><table cellpadding="2" cellspacing="0" border="0" width="93">
	<colgroup><col width="1"><font face="tahoma, new york, times, serif">
	</font><col width="83">
	</colgroup><tbody><tr>
		<td width="1"><font face="tahoma, new york, times, serif" size="2"><br></font></td>
		<td width="83">
			<p><font face="tahoma, new york, times, serif" size="2"><strong><font color="#0000ff">Ricky:&nbsp;</font></strong><font color="#0000ff">bye
			</font></font>
			</p>
		</td>
	</tr>
</tbody></table><font face="tahoma, new york, times, serif" size="2">
</font><p style="margin-bottom: 0in"><font face="tahoma, new york, times, serif" size="2"><br></font>
</p><font face="tahoma, new york, times, serif" size="2">
</font><br><font color="#333333" face="times new roman, new york, times, serif" size="2"><i><br>Thanks and Regards,<br>MRSingh</i></font></div><br></div></body></html>
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