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Date: Mon, 30 Sep 2013 23:36:37 +0530 (IST)
From: Akhil P Walia  <akhil@lsmindia.com>
To: india <india@lsmindia.com>
Message-ID: <20460455.3611380564397570.JavaMail.root@lsmindia.com>
In-Reply-To: <10932171.3571380564247531.JavaMail.root@lsmindia.com>
Subject: GE: Script Change
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Hi All,=20

Please note that following question has been updated in GE Script.=20

New script already updated, in LP & KB.=20

Can I switch between different plans? /Can I switch over to an extended pay=
ment plan if I can't pay off the no interest plan in time?=20


New Response: You can repay your balance early without any fees or penaltie=
s and you can select a different special financing option for new transacti=
ons. For each transaction, you should you choose an option that best fits y=
our financial situation. For specific information about your individual acc=
ount terms please call (866)893-7864.=20




Old Response:=20


Once your provider has submitted the promotional plan that you have selecte=
d, you cannot change the promotion for that particular transaction. However=
, you can repay your balance early without any fees or penalties and you ca=
n select a different plan for new transactions. For each transaction, you s=
hould you choose a plan that best fits your financial situation.=20
Note: If any customer claims that he/she was able to get the plan changed, =
then we need to tell customer that he should contact phone support team by =
using one of the 5 responses available for "Card Holder Questions"=20

Regards,=20
Akhil=20







=C3=A4 =E2=9C=8C h =E2=86=91 L=20


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<br><br>Please note that following question has been updated in GE Script.<=
br><br>New script already updated, in LP &amp; KB.<br><br><b>Can I switch b=
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<style>
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 table.MsoNormalTable
=09{mso-style-name:"Table Normal";
=09mso-tstyle-rowband-size:0;
=09mso-tstyle-colband-size:0;
=09mso-style-noshow:yes;
=09mso-style-priority:99;
=09mso-style-parent:"";
=09mso-padding-alt:0in 5.4pt 0in 5.4pt;
=09mso-para-margin:0in;
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<![endif]--><span style=3D"font-size:10.0pt;font-family:&quot;Calibri&quot;=
,&quot;sans-serif&quot;;
mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi=
-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Once your provide=
r
has submitted the promotional plan that you have selected, you cannot chang=
e
the promotion for that particular transaction.&nbsp; However, you can repay
your balance early without any fees or penalties and you can select a diffe=
rent
plan for new transactions.&nbsp; For each transaction, you should you choos=
e a
plan that best fits your financial situation.</span></p>

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<![endif]--><br>Note: If any customer claims that he/she was able to get th=
e plan changed, then we need to tell customer that he should contact phone =
support team by using one of the 5 responses available for "Card Holder Que=
stions"<br><br>Regards,<br>Akhil<br><div><div><div><div><div><div><div><fon=
t size=3D"6" face=3D"times new roman, new york, times, serif"><u><span styl=
e=3D"font-weight: bold; color: rgb(255, 0, 0);"><span style=3D"line-height:=
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------=_Part_118_5335747.1380564397567--
