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Date: Mon, 15 Jul 2013 20:24:44 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Gaurav Suman <gauravs@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, rahulkumar@lsmindia.com, 
	Rajiv Prabhakar <rajiv@lsmindia.com>, 
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	Gaurav Matpal <gaurav@lsmindia.com>, 
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	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>, 
	Ariel Timosa <ariel@lsmindia.com>
Cc: Akhil P Walia <akhil@lsmindia.com>
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Subject: New Skill - Affiliates Escalations
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Hi Team,=20

We now have a new Skill =E2=80=9C Affiliates Escalations =E2=80=9D which is=
 to be used to contact affiliates team, for example chasing Swerfordbankrol=
l or other affiliates no-deposit bonus instead of escalating the tickets/is=
sues to "SeniorCS Executive" as we used to before.=20

But if you are not sure please ask/confirm with a senior first.=20

Any questions, Shout as usual!=20

Blog post: http://csindia.pkr.com/?p=3D23301=20
Affiliates team are now using LivePerson=20


As from today, any queries we have that would normally be sent to the affil=
iates team via outlook and now go to =E2=80=9CAffiliates Escalations=E2=80=
=9D through LivePerson. A vast majority of the tickets we pass to them will=
 be players chasing a bonus but it needs to be noted that they do not work =
weekends and also for the more obscure queries please refer to senior first=
.=20


with regards,=20
Ganin=20


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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Times New Roman; font-size: 12pt; color: #000000'=
>Hi Team,<br><br>We now have a new Skill =E2=80=9C<span style=3D"font-weigh=
t: bold;">Affiliates Escalations</span>=E2=80=9D which is to be used to con=
tact affiliates team, for example chasing Swerfordbankroll or other affilia=
tes no-deposit bonus instead of escalating the tickets/issues to "SeniorCS =
Executive" as we used to before.<br><br>But if you are not sure please ask/=
confirm with a senior first.<br><br>Any questions, Shout as usual!<br><br>B=
log post: <a href=3D"http://csindia.pkr.com/?p=3D23301">http://csindia.pkr.=
com/?p=3D23301</a><br><h1><a href=3D"http://csindia.pkr.com/?p=3D23301" rel=
=3D"bookmark" title=3D"Permanent Link to Affiliates team are now using Live=
Person">Affiliates team are now using LivePerson</a></h1>
=09=09
=09=09
=09=09=09<p>As from today, any queries we have that would normally be sent =
to=20
the affiliates team via outlook and now go to =E2=80=9CAffiliates Escalatio=
ns=E2=80=9D=20
through LivePerson. A vast majority of the tickets we pass to them will=20
be players chasing a bonus but it needs to be noted that they do not=20
work weekends and also for the more obscure queries please refer to=20
senior first.</p><br><br><div><span style=3D"font-style: italic;">with rega=
rds,</span><br style=3D"font-style: italic;"><span style=3D"font-style: ita=
lic;">Ganin</span><br></div><br></div></body></html>
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