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Date: Thu, 22 Aug 2013 16:00:52 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Ishan Kankarwal <ishan@lsmindia.com>, "Kim B. Protacio" <kim@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, rahulkumar@lsmindia.com, 
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	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>
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Subject: non ROW chats
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Hi Ganin 

Just a reminder to let your agents know that they must feel free to ask questions in internal for any .fr .it and .dk chats that they are not sure about. We would rather they asked us than keep the player waiting for ages, or giving the wrong answer. 

Cheers 
Russell 
Please feel free to ask any questions over the internal or anyone for that matter if you are not sure. 


with regards, 
Ganin 


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<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'><span lang="en-GB"><div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Hi Ganin</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Just
 a reminder to let your agents know that they must feel free to ask questions
 in internal for any .fr .it and .dk chats that they are not sure about.
 We would rather
they asked us than keep the player waiting for ages, or giving the wrong
 answer.</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">&nbsp;</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Cheers</span></font></div>
<div style="margin:0;"><font face="Calibri,sans-serif" size="2"><span style="font-size:11pt;">Russell</span></font></div>
</div></span><br>Please feel free to ask any questions over the internal or anyone for that matter if you are not sure.<br><br><div><span style="font-style: italic;">with regards,</span><br style="font-style: italic;"><span style="font-style: italic;">Ganin</span><br></div><br></div></body></html>
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