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Date: Thu, 22 Aug 2013 15:15:27 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Ishan Kankarwal <ishan@lsmindia.com>, "Kim B. Protacio" <kim@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, rahulkumar@lsmindia.com, 
	Rajiv Prabhakar <rajiv@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>
Cc: Deeksha Dadu <deeksha@lsmindia.com>
Message-ID: <27866878.522511377164727895.JavaMail.root@lsmindia.com>
In-Reply-To: <26660341.522491377164707432.JavaMail.root@lsmindia.com>
Subject: PKR Chat Audit - LTK11153012017033X
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Hi Emelyn,=20

I would like to remind that whenever we reset a password, our players are p=
rompted to change it to one of their own choice - therefore this player has=
 been asked to change the password.=20

Otherwise, a good chat.=20

@rest of the team, please could you all take a note of this as well.=20


=09info: Hallo! Mein Name ist Emelyn. Wie kann ich heute behilflich sein? =
=09
=09info: Dieser Chat hat die Ticketnummer LTK11153012017033X =09
=09gerhard molnar: Translation is ON =09
=09gerhard molnar: [hallo] =09
=09gerhard molnar: Hello =09
=09Emelyn: Hi there =09
=09gerhard molnar: Agent Translation[Hallo] =09
=09Emelyn: How may I help you today? =09
=09gerhard molnar: Agent Translation[Wie kann ich Ihnen helfen?] =09
=09gerhard molnar: [ich hab vor 5 min ein neues Passwort bekommen will jetz=
t einzahlen kommt dauernd passwort=C3=A4nderung] =09
=09gerhard molnar: I got in 5 minutes can get a new password now deposit is=
 constantly changing password =09
=09Emelyn: You mean you have been sent with a new password? =09
=09gerhard molnar: Agent Translation[Meinst du, dass du ein neues Passwort =
gesendet wurden?] =09
=09gerhard molnar: [nein hab ich schon ich will einzahlen und nicht Passwor=
t =C3=A4ndern] =09
=09gerhard molnar: No I have I want to pay and not change password =09
=09Emelyn: But you have ask to reset your password before? =09
=09gerhard molnar: Agent Translation[Aber Sie haben Fragen zum Zur=C3=BCcks=
etzen Ihres Kennworts vor?] =09
=09gerhard molnar: [ja macht dauernd Kennwort =C3=A4ndern auf] =09
=09gerhard molnar: Yes, it makes constant change password on =09
=09Emelyn: May I ask your username please? =09
=09gerhard molnar: Agent Translation[K=C3=B6nnte ich bitte deinen Benutzern=
amen bekommen?] =09
=09gerhard molnar: [ja ich hoff i kann dann bald spielen !!!! speedman2] =
=09
=09gerhard molnar: Yes, I hope i can play soon! speedman2 =09
=09Emelyn: To be able to assist you, for security reasons, please confirm t=
he following information:=20
1. Your date of birth=20
2. The first line of your address=20
3. The answer to the following question: =09
=09Emelyn: What was the name of your first pet? =09
=09gerhard molnar: Agent Translation[Wie ist der Name deines ersten Haustie=
res?] =09
=09gerhard molnar: Agent Translation[Bitte best=C3=A4tige folgende Sicherhe=
itsfragen, damit ich dir behilflich sein kann:(1) Dein Geburtsdatum(2) Die =
erste Zeile deiner Adresse(3) Die Antwort auf deine Sicherheitsfrage:] =09
=09gerhard molnar: [das hab i vor 10 min scho alles gemacht !11] =09
=09gerhard molnar: that I i before 10 min scho everything did! 11 =09
=09gerhard molnar: [12 06 1966 Hermann Pfordtegasse 12 K=C3=B6nig] =09
=09gerhard molnar: 12 06 1966 Hermann Pfordtegasse 12 King =09
=09Emelyn: Thank you for confirming the details =09
=09gerhard molnar: Agent Translation[Danke f=C3=BCr die Best=C3=A4tigung de=
r Informationen] =09
=09gerhard molnar: [jo wie geht's weiter jetzt dauert dies eh schon 3] =09
=09gerhard molnar: Jo how's share now takes this already 3 =09
=09Emelyn: As I checked here, on you previous chat today, you have been sen=
t with a new password and your email was updated =09
=09gerhard molnar: Agent Translation[Als ich hier =C3=BCberpr=C3=BCft, auf =
Sie vorherige Chat heute, Sie wurden geschickt mit einem neuen Passwort und=
 Ihre e-Mail wurde aktualisiert] =09
=09Emelyn: Can you please confirm what is really the problem? =09
=09gerhard molnar: [ja weiss ich auch] =09
=09gerhard molnar: Yes I know =09
=09gerhard molnar: Agent Translation[K=C3=B6nnen Sie bitte best=C3=A4tigen,=
 was wirklich das Problem ist?] =09
=09gerhard molnar: [immer wenn i kasse einzahlen will macht fenster Kennwor=
t =C3=A4ndern auf] =09
=09gerhard molnar: whenever i want to deposit cashier makes window change p=
assword on =09
=09Emelyn: To deposit, from in the software, please click on CASHIER > DEPO=
SIT, and then select the payment option you wish to use, and fill in the re=
quested details. =09
=09Emelyn: Once you have done this, you can proceed to the Deposit page. Pl=
ease note the password asked is your PKR login password. =09
=09gerhard molnar: Agent Translation[Danach kann zur Zahlungsseite fortgefa=
hren werden. Wichtig: das gefragte Passwort ist dein PKR Login Passwort.] =
=09
=09gerhard molnar: Agent Translation[Um eine neue Einzahlung zu t=C3=A4tige=
n, bitte klicke auf KASSE > EINZAHLEN. Bitte w=C3=A4hle eine Einzahlungsmet=
hode und fuelle die notwenigen Felder aus.] =09
=09Emelyn: It only ask for your PKR password, not change your password=20
=09gerhard molnar: Agent Translation[Es nur erbitten Ihr PKR-Passwort, Pass=
wort nicht =C3=A4ndern]=20


with regards,=20
Ganin=20


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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Times New Roman; font-size: 12pt; color: #000000'=
>Hi Emelyn,<br><br>I would like to remind that whenever we reset a password=
, our players are prompted to change it to one of their own choice - theref=
ore this player has been asked to change the password.<br><br>Otherwise, a =
good chat.<br><br>@rest of the team, please could you all take a note of th=
is as well.<br><br><table class=3D"tabledata" border=3D"0" cellspacing=3D"0=
"><tbody><tr><td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"green" face=3D"arial"><strong>info:&nbsp=
;</strong><span style=3D"color: #000000;"><strong>Hallo! Mein Name ist Emel=
yn. Wie kann ich heute behilflich sein?</strong></span></font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"green" face=3D"arial"><strong>info:&nbsp=
;</strong>Dieser Chat hat die Ticketnummer LTK11153012017033X</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Translation is ON</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [hallo] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Hello</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>Hi there</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Hallo] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>How may I help you today?</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Wie kann ich Ihnen helfen?] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [ich hab vor 5 min ein neues Passwort bekommen  will jet=
zt einzahlen kommt dauernd passwort=C3=A4nderung] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>I got in 5 minutes can get a new password now deposit is =
constantly changing password</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>You mean you have been sent with a new password?</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Meinst du, dass du ein neues Passwort g=
esendet wurden?] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [nein hab ich schon ich will einzahlen und nicht Passwor=
t =C3=A4ndern] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>No I have I want to pay and not change password</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>But you have ask to reset your password before?</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Aber Sie haben Fragen zum Zur=C3=BCckse=
tzen Ihres Kennworts vor?] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [ja macht dauernd Kennwort =C3=A4ndern auf] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Yes, it makes constant change password on</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>May I ask your username please?</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[K=C3=B6nnte ich bitte deinen Benutzerna=
men bekommen?] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [ja ich hoff i kann dann bald spielen !!!! speedman2] </=
font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Yes, I hope i can play soon! speedman2</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>To be able to assist you, for security reasons, please confirm t=
he following information:<br> 1. Your date of birth <br> 2. The first line =
of your address <br> 3. The answer to the following question:</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>What was the name of your first pet?</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Wie ist der Name deines ersten Haustier=
es?] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent
 Translation[Bitte best=C3=A4tige folgende Sicherheitsfragen, damit ich dir=
=20
behilflich sein kann:(1) Dein Geburtsdatum(2) Die erste Zeile deiner=20
Adresse(3) Die Antwort auf deine Sicherheitsfrage:] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [das hab i vor 10 min scho alles gemacht !11] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>that I i before 10 min scho everything did! 11</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [12 06 1966 Hermann Pfordtegasse 12 K=C3=B6nig] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>12 06 1966 Hermann Pfordtegasse 12 King</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>Thank you for confirming the details</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Danke f=C3=BCr die Best=C3=A4tigung der=
 Informationen] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [jo wie geht's weiter jetzt dauert dies eh schon 3] </fo=
nt>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Jo how's share now takes this already 3</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>As I checked here, on you previous chat today, you have been sen=
t with a new password and your email was updated</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent
 Translation[Als ich hier =C3=BCberpr=C3=BCft, auf Sie vorherige Chat heute=
, Sie=20
wurden geschickt mit einem neuen Passwort und Ihre e-Mail wurde=20
aktualisiert] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>Can you please confirm what is really the problem?</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [ja weiss ich auch] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Yes I know</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[K=C3=B6nnen Sie bitte best=C3=A4tigen, =
was wirklich das Problem ist?] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong> [immer wenn i kasse einzahlen will macht fenster Kennwor=
t =C3=A4ndern auf] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>whenever i want to deposit cashier makes window change pa=
ssword on</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>To
 deposit, from in the software, please click on CASHIER &gt; DEPOSIT,=20
and then select the payment option you wish to use, and fill in the=20
requested details.</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>Once you have done this, you can proceed to the Deposit page. Pl=
ease note the password asked is your PKR login password.</font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent
 Translation[Danach kann zur Zahlungsseite fortgefahren werden. Wichtig:
 das gefragte Passwort ist dein PKR Login Passwort.] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent
 Translation[Um eine neue Einzahlung zu t=C3=A4tigen, bitte klicke auf KASS=
E=20
&gt; EINZAHLEN. Bitte w=C3=A4hle eine Einzahlungsmethode und fuelle die=20
notwenigen Felder aus.] </font>
                    </td>
                    </tr>
                    </tbody></table>
               =20
<table class=3D"tabledata" border=3D"0" cellspacing=3D"0">
<tbody><tr>
                   =20
                    <td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"blue" face=3D"arial"><strong>Emelyn:&nbs=
p;</strong>It only ask for your PKR password, not change your password</fon=
t>
                    </td>
                    </tr>
                    </tbody></table>
               =20


                   =20
                    <table class=3D"tabledata" border=3D"0" cellspacing=3D"=
0"><tbody><tr><td>
                    <font face=3D"arial">
                   =20
                    </font>
                    <br></td>
                   =20

                    <td>
                    <font color=3D"red" face=3D"arial"><strong>gerhard moln=
ar:&nbsp;</strong>Agent Translation[Es nur erbitten Ihr PKR-Passwort, Passw=
ort nicht =C3=A4ndern] </font></td></tr></tbody></table><br><br><div><span =
style=3D"font-style: italic;">with regards,</span><br style=3D"font-style: =
italic;"><span style=3D"font-style: italic;">Ganin</span><br></div><br></di=
v></body></html>
------=_Part_25300_8682247.1377164727812--
