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From: "Chantelle Russak" <chantelle@luckgenome.com>
To: "'Amit Shukla'" <amitshukla@lsmindia.com>
Cc: "'Dvir Ackerman'" <dvir@luckgenome.com>,
	"'Elitsa Todorova'" <elitsa@luckgenome.com>,
	"'Support Team'" <scsupport@luckgenome.com>
References: <CAD3hhU0g5i5Uhw4chij0zKnnVUkQD+8oD8oc2tzT_yyC7JVcqA@mail.gmail.com> <CADNdVt1VhPT41vbRNb4stk7asX-sM4dQzbwFrKx5BjbWzk94oQ@mail.gmail.com> <CAD3hhU0-dn2Jqcir3qCTgA1Qe9yuyUJN0_T=wtMStuVbx-WOAw@mail.gmail.com> <1855660178.40612.1464862285762.JavaMail.zimbra@lsmindia.com> <CAD3hhU0Q1GvrZebfvpDhAHMAgnaHGXo3XigwEDpWXapmxNeLbw@mail.gmail.com> <941829666.41665.1464865151711.JavaMail.zimbra@lsmindia.com> <012201d1bcc1$e3f48d20$abdda760$@luckgenome.com> <1146731450.43169.1464869237621.JavaMail.zimbra@lsmindia.com>
In-Reply-To: <1146731450.43169.1464869237621.JavaMail.zimbra@lsmindia.com>
Subject: RE: winner announcement - memorial day stars
Date: Thu, 2 Jun 2016 15:12:35 +0300
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Hi Amit,=20

=20

Maegan Alvarez =E2=80=93 user id: 3550163

=20

The user Maegan Alvarez did receive the winnings as you can see below=20

=20



=20

=20

Thanks=20

Chantelle=20

=20

From: Amit Shukla [mailto:amitshukla@lsmindia.com]=20
Sent: Thursday, June 2, 2016 3:07 PM
To: Chantelle Russak <chantelle@luckgenome.com>
Cc: Dvir Ackerman <dvir@luckgenome.com>; Elitsa Todorova =
<elitsa@luckgenome.com>; Support Team <scsupport@luckgenome.com>
Subject: Re: winner announcement - memorial day stars

=20

Hello Chantelle!=20





Thanks for checking! Yes, you are right! Most of them has contacted us =
before 6 AM GMT but, as you said we sent the pop-up at 8:27 AM GMT =
(11:27 AM your time).







But, Maegan Alvarez has contacted us at 9:06 AM GMT, half an hour after =
you sent the pop-up (her message: When will i receive the prize for the =
shield up challenge? And the slot craze stars?) She contacted us via fb =
message so I am unable to find her UID, please share so I can check her =
logs.





Also, I am not sure if we have the list of winners of Shield Up =
Challenge. I guess it's an old promo (dated April 23rd) Can you please =
confirm if her name was on the list or not?=20







Thanks,=20



Amit=20



  _____ =20

From: "Chantelle Russak" <chantelle@luckgenome.com =
<mailto:chantelle@luckgenome.com> >
To: "Amit Shukla" <amitshukla@lsmindia.com =
<mailto:amitshukla@lsmindia.com> >, "Dvir Ackerman" <dvir@luckgenome.com =
<mailto:dvir@luckgenome.com> >
Cc: "Elitsa Todorova" <elitsa@luckgenome.com =
<mailto:elitsa@luckgenome.com> >, "Support Team" =
<scsupport@luckgenome.com <mailto:scsupport@luckgenome.com> >
Sent: Thursday, June 2, 2016 4:58:29 PM
Subject: RE: winner announcement - memorial day stars

=20

Hi Amit,=20

=20

The pop up only went live at 11:27am this morning.  Players were =
notified that winning will be award within 24 hours. =20

=20

All the below players are US based players and have not spun in the game =
yet since the post of the winning pop up.=20

=20

Please email them and ask them to confirm that they saw the pop up of =
the winnings when entering the game.=20

=20

Thanks=20

Chantelle=20

=20

From: Amit Shukla [mailto:amitshukla@lsmindia.com]=20
Sent: Thursday, June 2, 2016 1:59 PM
To: Dvir Ackerman <dvir@luckgenome.com <mailto:dvir@luckgenome.com> >
Cc: Elitsa Todorova <elitsa@luckgenome.com =
<mailto:elitsa@luckgenome.com> >; Support Team <scsupport@luckgenome.com =
<mailto:scsupport@luckgenome.com> >; Chantelle Russak =
<chantelle@luckgenome.com <mailto:chantelle@luckgenome.com> >
Subject: Re: winner announcement - memorial day stars

=20

Thanks but none of them has received this bonus yet.

=20

1.) Leia Mehlman: 2957692 =3D> not received=20

2.) Uwe Muller : 2127837 =3D> not received=20

3.) 3409387 =3D> not received=20

4.) Jason Scott: 3902757 =3D> not received

=20

basically, i don't see anyone getting this bonus. Sure, please check and =
let us know.=20

=20

Thanks,=20

Amit=20

=20

=20

  _____ =20

From: "Dvir Ackerman" <dvir@luckgenome.com <mailto:dvir@luckgenome.com> =
>
To: "Amit Shukla" <amitshukla@lsmindia.com =
<mailto:amitshukla@lsmindia.com> >
Cc: "Elitsa Todorova" <elitsa@luckgenome.com =
<mailto:elitsa@luckgenome.com> >, "Support Team" =
<scsupport@luckgenome.com <mailto:scsupport@luckgenome.com> >, =
"Chantelle Russak" <chantelle@luckgenome.com =
<mailto:chantelle@luckgenome.com> >
Sent: Thursday, June 2, 2016 3:55:53 PM
Subject: Re: winner announcement - memorial day stars

=20

popup should be available to players from the time i sent the previous =
email,

we are checking now to see if players got it

=20

On Thu, Jun 2, 2016 at 1:11 PM, Amit Shukla <amitshukla@lsmindia.com> =
wrote:

Hi Dvir,=20

=20

This is Amit from the Support team. Can you please confirm the exact =
time - when the winners would receive the bonus amount?=20

=20

Few users has contacted support and one commented on the winners post.=20

1.) Maegan Alvarez 2.) Leia Mehlman (UID: 2957692) - contacted us. 3.) =
Caitlin Anderson commented on that post.=20

=20

Please update us with exact time.=20

=20

Thanks,=20

Amit=20

=20


  _____ =20


From: "Dvir Ackerman" <dvir@luckgenome.com <mailto:dvir@luckgenome.com> =
>
To: "Elitsa Todorova" <elitsa@luckgenome.com =
<mailto:elitsa@luckgenome.com> >
Cc: "Support Team" <scsupport@luckgenome.com =
<mailto:scsupport@luckgenome.com> >
Sent: Thursday, June 2, 2016 11:27:08 AM
Subject: Re: winner announcement - memorial day stars

=20

winners should get popup in the game

=20

On Wed, Jun 1, 2016 at 7:58 PM, Elitsa Todorova <elitsa@luckgenome.com =
<mailto:elitsa@luckgenome.com> > wrote:

Thanks Dvir.

@Team, FYI.=20

=20





Thanks,
Elitsa

=20

---------- Forwarded message ----------
From: Dvir Ackerman <dvir@luckgenome.com <mailto:dvir@luckgenome.com> >
Date: Wed, Jun 1, 2016 at 7:31 PM
Subject: winner announcement - memorial day stars
To: Elitsa Todorova <elitsa@luckgenome.com =
<mailto:elitsa@luckgenome.com> >
Cc: Chantelle Russak <chantelle@luckgenome.com =
<mailto:chantelle@luckgenome.com> >

Hi,

we've added in the application a Winner Announcement popup,

in 4 hours we'll post on the fan page too.

=20

by tomorrow we'll send a popup to all of the winners - i will update you =
after we'll do it.

=20

Best,

Dvir=20





--=20

Regards,

Elitsa Todorova
Support Team Lead

This email and any attachments are confidential, and may be legally =
privileged and protected by copyright. If you are not the intended =
recipient dissemination or copying of this email is prohibited. If you =
have received this in error, please notify the sender by replying by =
email and then delete the email completely from your system.

Any views or opinions are solely those of the sender. This communication =
is not intended to form a binding contract unless expressly indicated to =
the contrary and properly authorised. Any actions taken on the basis of =
this email are at the recipient's own risk.

=20

=20

=20


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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue =
vlink=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span =
lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Hi Amit, =
<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Maegan =
Alvarez =E2=80=93 user id: 3550163<o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>The user =
Maegan Alvarez did receive the winnings as you can see below =
<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><img =
width=3D1912 height=3D340 style=3D'width:19.9166in;height:3.5416in' =
id=3D"Picture_x0020_1" =
src=3D"cid:image002.png@01D1BCE1.31A2C770"></span><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p></o:p></=
span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Thanks =
<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>Chantelle =
<o:p></o:p></span></p><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'><o:p>&nbsp;</=
o:p></span></p><div><div style=3D'border:none;border-top:solid #E1E1E1 =
1.0pt;padding:3.0pt 0in 0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span><=
/b><span style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif'> =
Amit Shukla [mailto:amitshukla@lsmindia.com] <br><b>Sent:</b> Thursday, =
June 2, 2016 3:07 PM<br><b>To:</b> Chantelle Russak =
&lt;chantelle@luckgenome.com&gt;<br><b>Cc:</b> Dvir Ackerman =
&lt;dvir@luckgenome.com&gt;; Elitsa Todorova =
&lt;elitsa@luckgenome.com&gt;; Support Team =
&lt;scsupport@luckgenome.com&gt;<br><b>Subject:</b> Re: winner =
announcement - memorial day stars<o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>He=
llo Chantelle! </span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'><b=
r><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Th=
anks for checking! Yes, you are right! Most of them has contacted us =
before 6 AM GMT but, as you said we sent the pop-up at 8:27 AM GMT =
(11:27 AM your time).<br><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'><b=
r><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Bu=
t, <strong><span style=3D'font-family:"Tahoma",sans-serif'>Maegan =
Alvarez</span></strong> has contacted us at 9:06 AM GMT, half an hour =
after you sent the pop-up (<strong><span =
style=3D'font-family:"Tahoma",sans-serif'>her message</span></strong>: =
<em><b><span style=3D'font-family:"Tahoma",sans-serif'>When will i =
receive the prize for the shield up challenge? And the slot craze =
stars?</span></b></em>) She contacted us via fb message so I am unable =
to find her UID, please share so I can check her logs.</span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'><b=
r><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Al=
so, I am not sure if we have the list of winners of Shield Up Challenge. =
I guess it's an old promo (dated April 23rd) Can you please confirm if =
her name was on the list or not? <br><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'><b=
r><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Th=
anks, <br><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Am=
it <br><br></span><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></=
p></div><div class=3DMsoNormal align=3Dcenter =
style=3D'text-align:center'><span =
style=3D'font-family:"Arial",sans-serif;color:black'><hr size=3D2 =
width=3D"100%" align=3Dcenter id=3Dzwchr></span></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>From: =
</span></b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&quot;Chantelle =
Russak&quot; &lt;<a =
href=3D"mailto:chantelle@luckgenome.com">chantelle@luckgenome.com</a>&gt;=
<br><b>To: </b>&quot;Amit Shukla&quot; &lt;<a =
href=3D"mailto:amitshukla@lsmindia.com">amitshukla@lsmindia.com</a>&gt;, =
&quot;Dvir Ackerman&quot; &lt;<a =
href=3D"mailto:dvir@luckgenome.com">dvir@luckgenome.com</a>&gt;<br><b>Cc:=
 </b>&quot;Elitsa Todorova&quot; &lt;<a =
href=3D"mailto:elitsa@luckgenome.com">elitsa@luckgenome.com</a>&gt;, =
&quot;Support Team&quot; &lt;<a =
href=3D"mailto:scsupport@luckgenome.com">scsupport@luckgenome.com</a>&gt;=
<br><b>Sent: </b>Thursday, June 2, 2016 4:58:29 PM<br><b>Subject: =
</b>RE: winner announcement - memorial day =
stars<o:p></o:p></span></p></div><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p>&nbsp;</o:p></s=
pan></p></div><div><p class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>H=
i Amit, </span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>&=
nbsp;</span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>T=
he pop up only went live at 11:27am this morning.&nbsp; Players were =
notified that winning will be award within 24 hours.&nbsp; </span><span =
style=3D'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>&=
nbsp;</span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>A=
ll the below players are US based players and have not spun in the game =
yet since the post of the winning pop up. </span><span =
style=3D'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>&=
nbsp;</span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>P=
lease email them and ask them to confirm that they saw the pop up of the =
winnings when entering the game. </span><span =
style=3D'color:black'><o:p></o:p></span></p><p class=3DMsoNormal><span =
lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>&=
nbsp;</span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>T=
hanks </span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>C=
hantelle </span><span style=3D'color:black'><o:p></o:p></span></p><p =
class=3DMsoNormal><span lang=3DEN-GB =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>&=
nbsp;</span><span style=3D'color:black'><o:p></o:p></span></p><div><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>F=
rom:</span></b><span =
style=3D'font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> =
Amit Shukla [<a =
href=3D"mailto:amitshukla@lsmindia.com">mailto:amitshukla@lsmindia.com</a=
>] <br><b>Sent:</b> Thursday, June 2, 2016 1:59 PM<br><b>To:</b> Dvir =
Ackerman &lt;<a =
href=3D"mailto:dvir@luckgenome.com">dvir@luckgenome.com</a>&gt;<br><b>Cc:=
</b> Elitsa Todorova &lt;<a =
href=3D"mailto:elitsa@luckgenome.com">elitsa@luckgenome.com</a>&gt;; =
Support Team &lt;<a =
href=3D"mailto:scsupport@luckgenome.com">scsupport@luckgenome.com</a>&gt;=
; Chantelle Russak &lt;<a =
href=3D"mailto:chantelle@luckgenome.com">chantelle@luckgenome.com</a>&gt;=
<br><b>Subject:</b> Re: winner announcement - memorial day =
stars</span><span =
style=3D'color:black'><o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><span =
style=3D'color:black'>&nbsp;<o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Th=
anks but none of them has received this bonus yet.</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'color:black'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>1.=
) Leia Mehlman: 2957692 =3D&gt; not received </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>2.=
) Uwe Muller : 2127837 =3D&gt; not received </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>3.=
) 3409387 =3D&gt; not received </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>4.=
) Jason Scott: 3902757 =3D&gt; not received</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'color:black'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>ba=
sically, i don't see anyone getting this bonus. Sure, please check and =
let us know. </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'color:black'><o:p>&nbsp;</o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Th=
anks, </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal style=3D'margin-bottom:12.0pt'><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Am=
it </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-family:"Arial",sans-serif;color:black'><hr size=3D2 =
width=3D"100%" align=3Dcenter></span></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>From: =
</span></b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&quot;Dvir =
Ackerman&quot; &lt;<a href=3D"mailto:dvir@luckgenome.com" =
target=3D"_blank">dvir@luckgenome.com</a>&gt;<br><b>To: </b>&quot;Amit =
Shukla&quot; &lt;<a href=3D"mailto:amitshukla@lsmindia.com" =
target=3D"_blank">amitshukla@lsmindia.com</a>&gt;<br><b>Cc: =
</b>&quot;Elitsa Todorova&quot; &lt;<a =
href=3D"mailto:elitsa@luckgenome.com" =
target=3D"_blank">elitsa@luckgenome.com</a>&gt;, &quot;Support =
Team&quot; &lt;<a href=3D"mailto:scsupport@luckgenome.com" =
target=3D"_blank">scsupport@luckgenome.com</a>&gt;, &quot;Chantelle =
Russak&quot; &lt;<a href=3D"mailto:chantelle@luckgenome.com" =
target=3D"_blank">chantelle@luckgenome.com</a>&gt;<br><b>Sent: =
</b>Thursday, June 2, 2016 3:55:53 PM<br><b>Subject: </b>Re: winner =
announcement - memorial day stars</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>popup should be =
available to players from the time i sent the previous =
email,</span><span style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>we are checking now =
to see if players got it</span><span =
style=3D'color:black'><o:p></o:p></span></p></div></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>On Thu, Jun 2, 2016 =
at 1:11 PM, Amit Shukla &lt;<a href=3D"mailto:amitshukla@lsmindia.com" =
target=3D"_blank">amitshukla@lsmindia.com</a>&gt; wrote:</span><span =
style=3D'color:black'><o:p></o:p></span></p><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><div><div><p class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Hi=
 Dvir, </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Th=
is is Amit from the Support team. Can you please confirm the exact time =
- when the winners would receive the bonus amount? </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Fe=
w users has contacted support and one commented on the winners post. =
</span><span style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>1.=
) Maegan Alvarez 2.) Leia Mehlman (UID: 2957692) - contacted us. 3.) =
Caitlin Anderson commented on that post. </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Pl=
ease update us with exact time. </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Th=
anks, </span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-size:10.0pt;font-family:"Tahoma",sans-serif;color:black'>Am=
it </span><span style=3D'color:black'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div class=3DMsoNormal =
align=3Dcenter style=3D'text-align:center'><span =
style=3D'font-family:"Arial",sans-serif;color:black'><hr size=3D2 =
width=3D"100%" align=3Dcenter></span></div><div><p =
class=3DMsoNormal><b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>From: =
</span></b><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&quot;Dvir =
Ackerman&quot; &lt;<a href=3D"mailto:dvir@luckgenome.com" =
target=3D"_blank">dvir@luckgenome.com</a>&gt;<br><b>To: </b>&quot;Elitsa =
Todorova&quot; &lt;<a href=3D"mailto:elitsa@luckgenome.com" =
target=3D"_blank">elitsa@luckgenome.com</a>&gt;<br><b>Cc: =
</b>&quot;Support Team&quot; &lt;<a =
href=3D"mailto:scsupport@luckgenome.com" =
target=3D"_blank">scsupport@luckgenome.com</a>&gt;<br><b>Sent: =
</b>Thursday, June 2, 2016 11:27:08 AM<br><b>Subject: </b>Re: winner =
announcement - memorial day stars</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>winners should get =
popup in the game</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>On Wed, Jun 1, 2016 =
at 7:58 PM, Elitsa Todorova &lt;<a href=3D"mailto:elitsa@luckgenome.com" =
target=3D"_blank">elitsa@luckgenome.com</a>&gt; wrote:</span><span =
style=3D'color:black'><o:p></o:p></span></p><blockquote =
style=3D'border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in =
6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5=
.0pt'><div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Thanks =
Dvir.<br><br>@Team,&nbsp;FYI.&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'><img border=3D0 =
width=3D472 height=3D351 style=3D'width:4.9166in;height:3.6562in' =
id=3D"_x0000_i1028" src=3D"cid:image003.png@01D1BCE1.31A2C770" =
alt=3D"Inline image 1"></span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'><br><br>Thanks,<br>E=
litsa</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p class=3DMsoNormal =
style=3D'margin-bottom:12.0pt'><span =
style=3D'font-family:"Arial",sans-serif;color:black'>---------- =
Forwarded message ----------<br>From: <b>Dvir Ackerman</b> &lt;<a =
href=3D"mailto:dvir@luckgenome.com" =
target=3D"_blank">dvir@luckgenome.com</a>&gt;<br>Date: Wed, Jun 1, 2016 =
at 7:31 PM<br>Subject: winner announcement - memorial day stars<br>To: =
Elitsa Todorova &lt;<a href=3D"mailto:elitsa@luckgenome.com" =
target=3D"_blank">elitsa@luckgenome.com</a>&gt;<br>Cc: Chantelle Russak =
&lt;<a href=3D"mailto:chantelle@luckgenome.com" =
target=3D"_blank">chantelle@luckgenome.com</a>&gt;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Hi,</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>we've added in the =
application a Winner Announcement popup,</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>in 4 hours we'll =
post on the fan page too.</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>by tomorrow we'll =
send a popup to all of the winners - i will update you after we'll do =
it.</span><span style=3D'color:black'><o:p></o:p></span></p></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Best,</span><span =
style=3D'color:black'><o:p></o:p></span></p></div><div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>Dvir&nbsp;</span><sp=
an style=3D'color:black'><o:p></o:p></span></p></div></div></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'><br><br =
clear=3Dall></span><span =
style=3D'color:black'><o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:#888888'>-- </span><span =
style=3D'color:black'><o:p></o:p></span></p><div><div><div><div><div><div=
><p style=3D'line-height:9.75pt;text-autospace:none'><b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Re=
gards,</span></b><span style=3D'color:black'><o:p></o:p></span></p><p =
style=3D'line-height:9.75pt;text-autospace:none'><b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>El=
itsa Todorova<br></span></b><span =
style=3D'font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Su=
pport Team Lead</span><span =
style=3D'color:black'><o:p></o:p></span></p><p><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#848484'>Th=
is email and any attachments are confidential, and may be legally =
privileged and protected by copyright. If you are not the intended =
recipient dissemination or copying of this email is prohibited. If you =
have received this in error, please notify the sender by replying by =
email and then delete the email completely from your system.</span><span =
style=3D'color:black'><o:p></o:p></span></p><p><span =
style=3D'font-size:8.0pt;font-family:"Arial",sans-serif;color:#848484'>An=
y views or opinions are solely those of the sender. This communication =
is not intended to form a binding contract unless expressly indicated to =
the contrary and properly authorised. Any actions taken on the basis of =
this email are at the recipient's own risk.</span><span =
style=3D'color:black'><o:p></o:p></span></p></div></div></div></div></div=
></div></div></div></div></blockquote></div></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div></div></div></div></div=
></blockquote></div></div><p class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'>&nbsp;</span><span =
style=3D'color:black'><o:p></o:p></span></p></div></div><p =
class=3DMsoNormal><span =
style=3D'font-family:"Arial",sans-serif;color:black'><o:p>&nbsp;</o:p></s=
pan></p></div></div></div></body></html>
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