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Date: Tue, 29 Apr 2014 15:00:58 +0530 (IST)
From: Ramananda Moirangthem <ramananda@lsmindia.com>
To: Kachurin Vashi <kachurin@lsmindia.com>
Cc: Tushar Raina <tushar@lsmindia.com>, Rahul Kumar <rahul@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	Krishanlal Guin <krishanlal@lsmindia.com>, 
	Irshad Alam <irshad@lsmindia.com>
Message-ID: <29997893.93131398763858502.JavaMail.root@lsmindia.com>
In-Reply-To: <2662782.93111398763700632.JavaMail.root@lsmindia.com>
Subject: Re: LTK111530116612799X
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good Idea, I will order some wireless bras for my girl from http://strapsan=
dstrings.com/ >_<=20


Thanks and Regards,=20
MRSingh=20

----- Original Message -----=20
From: "Kachurin Vashi" <kachurin@lsmindia.com>=20
To: "Ramananda Moirangthem" <ramananda@lsmindia.com>=20
Cc: "Tushar Raina" <tushar@lsmindia.com>, "Rahul Kumar" <rahul@lsmindia.com=
>, "romesh singh" <romesh@lsmindia.com>, "Krishanlal Guin" <krishanlal@lsmi=
ndia.com>, "Irshad Alam" <irshad@lsmindia.com>=20
Sent: Tuesday, April 29, 2014 2:49:56 PM GMT +05:30 Chennai, Kolkata, Mumba=
i, New Delhi=20
Subject: Re: LTK111530116612799X=20

Yeah! Next time you may put SenCs and escalate to DD=20
----- Original Message -----=20
From: "Ramananda Moirangthem" <ramananda@lsmindia.com>=20
To: "Kachurin Vashi" <kachurin@lsmindia.com>, "Tushar Raina" <tushar@lsmind=
ia.com>, "Rahul Kumar" <rahul@lsmindia.com>, "romesh singh" <romesh@lsmindi=
a.com>, "Krishanlal Guin" <krishanlal@lsmindia.com>, "Irshad Alam" <irshad@=
lsmindia.com>=20
Sent: Tuesday, April 29, 2014 2:44:19 PM GMT +05:30 Chennai, Kolkata, Mumba=
i, New Delhi=20
Subject: Re: LTK111530116612799X=20





Hello Ma'am,=20

I remember this chat.=20

I forward this chat to seniors as per instruction from Jamie on internal wh=
o appears to be busy at that time. Maybe Jamie forgot to do or forgot pass =
the ticket later :)=20

LTK111530116606369X - internal chat ticket=20

Ralph: also Ganja555 - need netID check, national ID card, are you ready?=
=20
Jamie: gonna be 5 mins, sorrr=20
Ralph: do I esc to you so you can check later or do I tell we will email on=
ce look into it?=20
Jamie: pass the ticket to seniors, Ill do it asap, tell the player we will =
email them in the next few hours=20
Ralph: cheers=20



My Chat transcript (LTK111530116612799X)=20

info: Merci d=E2=80=99avoir contact=C3=A9 le service client=C3=A8le de PKR =
! Veuillez patienter jusqu'=C3=A0 ce qu=E2=80=99un op=C3=A9rateur vous r=C3=
=A9ponde. Vous =C3=AAtes maintenant 1 sur une file d'attente de 1, le temps=
 d=E2=80=99attente est d=E2=80=99environ 0 minute(s) et 3 seconde(s).=20
info: Bonjour ! Je suis Ralph. Comment puis-je vous assister aujourd=E2=80=
=99hui?=20
info: Le num=C3=A9ro de r=C3=A9ference pour votre chat est : LTK11153011661=
2799X=20
vous: Translation is ON=20
Ralph: Hi There=20
vous: Agent Translation[bonjour]=20
vous: [Bonjour, je dois faire la v=C3=A9rification de mon compte mais je n'=
ai pas de passeport, seulement une carte d'identit=C3=A9 suisse. comment je=
 peux faire?]=20
vous: Hello, I need to do the verification of my account but I have no pass=
port, only a Swiss identity card. How can I do?=20
Ralph: May I ask your username please?=20
vous: Agent Translation[Puis-je demander votre nom d'utilisateur, s'il vous=
 pla=C3=AEt ?]=20
vous: [ganja555]=20
vous: ganja555=20
Ralph: thanks=20
vous: Agent Translation[Merci]=20
Ralph: are you trying to withdraw your balance?=20
vous: Agent Translation[vous essayez de retirer votre solde ?]=20
vous: [oui, mais =C3=A0 ce moment l=C3=A0 je dois m'identifier.]=20
vous: Yes, but at this time there I have to identify me.=20
Ralph: Do you have national ID card?=20
vous: Agent Translation[Vous avez la carte d'identit=C3=A9 nationale ?]=20
vous: [oui]=20
vous: Yes=20
Ralph: okay one moment=20
vous: Agent Translation[Bien. un instant s'il vous pla=C3=AEt.]=20
Ralph: To be able to assist you, for security reasons, please confirm the f=
ollowing information:=20
1. Your date of birth=20
2. The first line of your home address=20
3. The answer to the following question:=20
vous: Agent Translation[Pour nous permettre de vous aider, et pour des rais=
ons de s=C3=A9curit=C3=A9, veuillez confirmer les informations suivantes :1=
. votre date de naissance2. la premi=C3=A8re ligne de votre domicile3. la r=
=C3=A9ponse =C3=A0 la question suivante :]=20
Ralph: What was the name of your first pet?=20
vous: Agent Translation[Quel =C3=A9tait le nom de votre premier animal de c=
ompagnie ?]=20
vous: [29.06.1988, rue du Village 57, ganja]=20
vous: 29.06.1988, rue du Village 57, ganja=20
Ralph: Thanks for confirming the details.=20
vous: Agent Translation[Merci de confirmer les d=C3=A9tails.]=20
Ralph: Please may I ask your national ID code. This may consist of either t=
wo or three lines. Please enter the full number as it appears on your card,=
 including the angle bracket filler characters (<<<<). If there are two lin=
es, each line is 36 characters long, and if there are three lines, each lin=
e is 30 characters long.=20
vous: Agent Translation[S'il vous pla=C3=AEt puis-je demander votre code d'=
identification nationale. Cela peut consister en deux ou trois lignes. Veui=
llez saisir le num=C3=A9ro complet tel qu'il appara=C3=AEt sur votre carte,=
 y compris les caract=C3=A8res de remplissage de corni=C3=A8re (<<<<). S'il=
 y a deux lignes, chaque ligne est longue de 36 caract=C3=A8res, et s'il y =
a trois lignes, chaque ligne est longue de 30 caract=C3=A8res.]=20
vous: [IDCHEC4242217<2<<<<<<<<<<<<<<<]=20
vous: IDCHEC4242217 &LT; 2 &LT;=20
vous: [8806297F1906165CHE<<<<<<<<<<<2]=20
vous: 8806297F1906165CHE &LT; 2=20
vous: [FLACTION<<SOPHIE<<<<<<<<<<<<<<]=20
vous: FLACTION &LT; SOPHIE &LT;=20
Ralph: One moment please...=20
vous: Agent Translation[Un instant s'il vous plait...]=20
Ralph: May I ask the full name mention on the ID card?=20
vous: Agent Translation[Puis-je demander la mention du nom et pr=C3=A9nom s=
ur la carte d'identit=C3=A9 ?]=20
vous: [FLACTION SOPHIE]=20
vous: FLACTION SOPHIE=20
Ralph: Please confirm the state name=20
vous: Agent Translation[Veuillez confirmer le nom de l'=C3=89tat]=20
vous: [De l'=C3=A9tat? Lieu d'origine Ballaigues - lieu de naissance Lausan=
ne]=20
vous: Of the State? Place of origin Ballaigues - birthplace Lausanne=20
Ralph: I see, thanks=20
Ralph: One moment please...=20
vous: Agent Translation[Je vois, Merci]=20
vous: Agent Translation[Un instant s'il vous plait...]=20
Ralph: oh! This will take some time to check, can I email you once this has=
 been done=20
Ralph: ?=20
vous: Agent Translation[Oh ! Cela prendra du temps pour v=C3=A9rifier, je p=
eux vous e-mail une fois que cela a =C3=A9t=C3=A9 fait ?]=20
vous: Agent Translation[?]=20
vous: [oui pas de probl=C3=A8me]=20
vous: Yes No problem=20
Ralph: Thanks, we will email shortly once this has been check=20
vous: Agent Translation[Merci. nous enverrons prochainement une fois que ce=
la a =C3=A9t=C3=A9 v=C3=A9rifier]=20
Ralph: Please feel free to fill out our feedback survey by clicking CLOSE a=
t the top of the window. Enjoy the rest of the day.=20
vous: Agent Translation[S'il vous pla=C3=AEt n'h=C3=A9sitez pas =C3=A0 remp=
lir notre sondage en cliquant sur fermer en haut de la fen=C3=AAtre. Bonne =
fin de journ=C3=A9e.]=20
info: La session chat a =C3=A9t=C3=A9 ferm=C3=A9e par le charg=C3=A9 du sit=
e.=20



Thanks and Regards,=20
MRSingh=20

----- Original Message -----=20
From: "Deeksha Dadu" <deeksha@lsmindia.com>=20
To: "M ramananda" <ramananda@lsmindia.com>=20
Sent: Monday, April 28, 2014 6:04:14 PM GMT +05:30 Chennai, Kolkata, Mumbai=
, New Delhi=20
Subject: LTK111530116612799X=20


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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Times New Roman; font-size: 12pt; color: #003333'=
><font face=3D"tahoma, new york, times, serif" size=3D"2"><br><br>&nbsp;goo=
d Idea, I will order some wireless bras for my girl from http://strapsandst=
rings.com/&nbsp;&nbsp; &gt;_&lt;<br><br><i><font face=3D"times new roman, n=
ew york, times, serif"><br>Thanks and Regards, <br>MRSingh </font></i><br><=
br>----- Original Message -----<br>From: "Kachurin Vashi" &lt;kachurin@lsmi=
ndia.com&gt;<br>To: "Ramananda Moirangthem" &lt;ramananda@lsmindia.com&gt;<=
br>Cc: "Tushar Raina" &lt;tushar@lsmindia.com&gt;, "Rahul Kumar" &lt;rahul@=
lsmindia.com&gt;, "romesh singh" &lt;romesh@lsmindia.com&gt;, "Krishanlal G=
uin" &lt;krishanlal@lsmindia.com&gt;, "Irshad Alam" &lt;irshad@lsmindia.com=
&gt;<br>Sent: Tuesday, April 29, 2014 2:49:56 PM GMT +05:30 Chennai, Kolkat=
a, Mumbai, New Delhi<br>Subject: Re: LTK111530116612799X<br><br>Yeah! Next =
time you may put SenCs and escalate to DD<br>----- Original Message -----<b=
r>From: "Ramananda Moirangthem" &lt;ramananda@lsmindia.com&gt;<br>To: "Kach=
urin Vashi" &lt;kachurin@lsmindia.com&gt;, "Tushar Raina" &lt;tushar@lsmind=
ia.com&gt;, "Rahul Kumar" &lt;rahul@lsmindia.com&gt;, "romesh singh" &lt;ro=
mesh@lsmindia.com&gt;, "Krishanlal Guin" &lt;krishanlal@lsmindia.com&gt;, "=
Irshad Alam" &lt;irshad@lsmindia.com&gt;<br>Sent: Tuesday, April 29, 2014 2=
:44:19 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi<br>Subject: Re: LT=
K111530116612799X<br><br><br><br><br><br>Hello Ma'am, <br><br>I remember th=
is chat. <br><br>I forward this chat to seniors as per instruction from Jam=
ie on internal who appears to be busy at that time. Maybe Jamie forgot to d=
o or forgot pass the ticket later :) <br><br>LTK111530116606369X - internal=
 chat ticket <br><br>Ralph: also Ganja555 - need netID check, national ID c=
ard, are you ready? <br>Jamie: gonna be 5 mins, sorrr <br>Ralph: do I esc t=
o you so you can check later or do I tell we will email once look into it? =
<br>Jamie: pass the ticket to seniors, Ill do it asap, tell the player we w=
ill email them in the next few hours <br>Ralph: cheers <br><br><br><br>My C=
hat transcript (LTK111530116612799X) <br><br>info: Merci d=E2=80=99avoir co=
ntact=C3=A9 le service client=C3=A8le de PKR ! Veuillez patienter jusqu'=C3=
=A0 ce qu=E2=80=99un op=C3=A9rateur vous r=C3=A9ponde. Vous =C3=AAtes maint=
enant 1 sur une file d'attente de 1, le temps d=E2=80=99attente est d=E2=80=
=99environ 0 minute(s) et 3 seconde(s). <br>info: Bonjour ! Je suis Ralph. =
Comment puis-je vous assister aujourd=E2=80=99hui? <br>info: Le num=C3=A9ro=
 de r=C3=A9ference pour votre chat est : LTK111530116612799X <br>vous: Tran=
slation is ON <br>Ralph: Hi There <br>vous: Agent Translation[bonjour] <br>=
vous: [Bonjour, je dois faire la v=C3=A9rification de mon compte mais je n'=
ai pas de passeport, seulement une carte d'identit=C3=A9 suisse. comment je=
 peux faire?] <br>vous: Hello, I need to do the verification of my account =
but I have no passport, only a Swiss identity card. How can I do? <br>Ralph=
: May I ask your username please? <br>vous: Agent Translation[Puis-je deman=
der votre nom d'utilisateur, s'il vous pla=C3=AEt ?] <br>vous: [ganja555] <=
br>vous: ganja555 <br>Ralph: thanks <br>vous: Agent Translation[Merci] <br>=
Ralph: are you trying to withdraw your balance? <br>vous: Agent Translation=
[vous essayez de retirer votre solde ?] <br>vous: [oui, mais =C3=A0 ce mome=
nt l=C3=A0 je dois m'identifier.] <br>vous: Yes, but at this time there I h=
ave to identify me. <br>Ralph: Do you have national ID card? <br>vous: Agen=
t Translation[Vous avez la carte d'identit=C3=A9 nationale ?] <br>vous: [ou=
i] <br>vous: Yes <br>Ralph: okay one moment <br>vous: Agent Translation[Bie=
n. un instant s'il vous pla=C3=AEt.] <br>Ralph: To be able to assist you, f=
or security reasons, please confirm the following information: <br>1. Your =
date of birth <br>2. The first line of your home address <br>3. The answer =
to the following question: <br>vous: Agent Translation[Pour nous permettre =
de vous aider, et pour des raisons de s=C3=A9curit=C3=A9, veuillez confirme=
r les informations suivantes :1. votre date de naissance2. la premi=C3=A8re=
 ligne de votre domicile3. la r=C3=A9ponse =C3=A0 la question suivante :] <=
br>Ralph: What was the name of your first pet? <br>vous: Agent Translation[=
Quel =C3=A9tait le nom de votre premier animal de compagnie ?] <br>vous: [2=
9.06.1988, rue du Village 57, ganja] <br>vous: 29.06.1988, rue du Village 5=
7, ganja <br>Ralph: Thanks for confirming the details. <br>vous: Agent Tran=
slation[Merci de confirmer les d=C3=A9tails.] <br>Ralph: Please may I ask y=
our national ID code. This may consist of either two or three lines. Please=
 enter the full number as it appears on your card, including the angle brac=
ket filler characters (&lt;&lt;&lt;&lt;). If there are two lines, each line=
 is 36 characters long, and if there are three lines, each line is 30 chara=
cters long. <br>vous: Agent Translation[S'il vous pla=C3=AEt puis-je demand=
er votre code d'identification nationale. Cela peut consister en deux ou tr=
ois lignes. Veuillez saisir le num=C3=A9ro complet tel qu'il appara=C3=AEt =
sur votre carte, y compris les caract=C3=A8res de remplissage de corni=C3=
=A8re (&lt;&lt;&lt;&lt;). S'il y a deux lignes, chaque ligne est longue de =
36 caract=C3=A8res, et s'il y a trois lignes, chaque ligne est longue de 30=
 caract=C3=A8res.] <br>vous: [IDCHEC4242217&lt;2&lt;&lt;&lt;&lt;&lt;&lt;&lt=
;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;] <br>vous: IDCHEC4242217 &amp;LT; 2 &amp;=
LT; <br>vous: [8806297F1906165CHE&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&l=
t;2] <br>vous: 8806297F1906165CHE &amp;LT; 2 <br>vous: [FLACTION&lt;&lt;SOP=
HIE&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;] <br>vous: FLAC=
TION &amp;LT; SOPHIE &amp;LT; <br>Ralph: One moment please... <br>vous: Age=
nt Translation[Un instant s'il vous plait...] <br>Ralph: May I ask the full=
 name mention on the ID card? <br>vous: Agent Translation[Puis-je demander =
la mention du nom et pr=C3=A9nom sur la carte d'identit=C3=A9 ?] <br>vous: =
[FLACTION SOPHIE] <br>vous: FLACTION SOPHIE <br>Ralph: Please confirm the s=
tate name <br>vous: Agent Translation[Veuillez confirmer le nom de l'=C3=89=
tat] <br>vous: [De l'=C3=A9tat? Lieu d'origine Ballaigues - lieu de naissan=
ce Lausanne] <br>vous: Of the State? Place of origin Ballaigues - birthplac=
e Lausanne <br>Ralph: I see, thanks <br>Ralph: One moment please... <br>vou=
s: Agent Translation[Je vois, Merci] <br>vous: Agent Translation[Un instant=
 s'il vous plait...] <br>Ralph: oh! This will take some time to check, can =
I email you once this has been done <br>Ralph: ? <br>vous: Agent Translatio=
n[Oh ! Cela prendra du temps pour v=C3=A9rifier, je peux vous e-mail une fo=
is que cela a =C3=A9t=C3=A9 fait ?] <br>vous: Agent Translation[?] <br>vous=
: [oui pas de probl=C3=A8me] <br>vous: Yes No problem <br>Ralph: Thanks, we=
 will email shortly once this has been check <br>vous: Agent Translation[Me=
rci. nous enverrons prochainement une fois que cela a =C3=A9t=C3=A9 v=C3=A9=
rifier] <br>Ralph: Please feel free to fill out our feedback survey by clic=
king CLOSE at the top of the window. Enjoy the rest of the day. <br>vous: A=
gent Translation[S'il vous pla=C3=AEt n'h=C3=A9sitez pas =C3=A0 remplir not=
re sondage en cliquant sur fermer en haut de la fen=C3=AAtre. Bonne fin de =
journ=C3=A9e.] <br>info: La session chat a =C3=A9t=C3=A9 ferm=C3=A9e par le=
 charg=C3=A9 du site. <br><br><br><br>Thanks and Regards, <br>MRSingh <br><=
br>----- Original Message ----- <br>From: "Deeksha Dadu" &lt;deeksha@lsmind=
ia.com&gt; <br>To: "M ramananda" &lt;ramananda@lsmindia.com&gt; <br>Sent: M=
onday, April 28, 2014 6:04:14 PM GMT +05:30 Chennai, Kolkata, Mumbai, New D=
elhi <br>Subject: LTK111530116612799X <br><br></font></div></body></html>
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