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Date: Sat, 1 Mar 2014 02:51:33 +0530 (IST)
From: Akhil P Walia <akhil@lsmindia.com>
To: Kachurin Vashi <kachurin@lsmindia.com>, Rahul Kumar <rahul@lsmindia.com>, 
	Mohit Mittal <mohit@lsmindia.com>, 
	Shashank Mishra <shashank@lsmindia.com>, 
	Pranjal Saxena <pranjal@lsmindia.com>, 
	"M. ramananda Singh" <ramananda@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	Mayur Jasoda <mayur@lsmindia.com>
Cc: Amol Tyagi <amol@lsmindia.com>
Message-ID: <5579968.711393622493117.JavaMail.root@lsmindia.com>
Subject: PKR: Feedback on language use LTK11153089129580X
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Hi guys=20



Please can you give feedback to Monica on this chat =E2=80=93 and also to a=
dvise everyone to not use the phrase =E2=80=9Csit back=E2=80=9D =E2=80=93 t=
he correct term is to =E2=80=9Csit out=E2=80=9D. Apparently it ends up bein=
g translated weirdly, so always use the words =E2=80=9Csit out=E2=80=9D.=20



Also if the agents could not use the phrase =E2=80=9Ctake care=E2=80=9D whe=
n on a translated chat, as that can also mean =E2=80=9Cbe careful=E2=80=9D,=
 which is how its gets translated, so is not a very good farewell greeting.=
=20



Thanks=20

Russell=20



Russell Gowlett=20

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<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">Hi guys</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">&nbsp;</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">Please can
you give feedback to Monica on this chat =E2=80=93 and also to advise every=
one to not
use the phrase =E2=80=9Csit back=E2=80=9D =E2=80=93 the correct term is to =
=E2=80=9Csit out=E2=80=9D. Apparently it
ends up being translated weirdly, so always use the words =E2=80=9Csit out=
=E2=80=9D.</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">&nbsp;</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">Also if the
agents could not use the phrase =E2=80=9Ctake care=E2=80=9D when on a trans=
lated chat, as that
can also mean =E2=80=9Cbe careful=E2=80=9D, which is how its gets translate=
d, so is not a very good
farewell greeting.</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">&nbsp;</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">Thanks</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">Russell</span></p>

<p class=3D"MsoNormal"><span style=3D"mso-ansi-language:EN-GB" lang=3D"EN-G=
B">&nbsp;</span></p>

<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:
&quot;Arial&quot;,&quot;sans-serif&quot;;mso-ansi-language:EN-GB" lang=3D"E=
N-GB">Russell Gowlett</span></b><span style=3D"mso-ansi-language:EN-GB" lan=
g=3D"EN-GB"></span></p>

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