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Date: Wed, 15 Jan 2014 06:10:30 +0530 (IST)
From: Akhil P Walia <akhil@lsmindia.com>
To: Kachurin Vashi <kachurin@lsmindia.com>
Cc: Rahul Kumar <rahul@lsmindia.com>
Message-ID: <30738495.35581389746430100.JavaMail.root@lsmindia.com>
Subject: Followup for  LTK11153043282972X
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Can you send followup email for following chat and also apologize for abrupt disconnection due to technical reasons. 




The following transcript has been automatically forwarded to you. 	

General Info 
	

Chat start time 	

Jan 14, 2014 7:03:23 AM EST 
	

Chat end time 	

Jan 14, 2014 7:03:37 AM EST 
	

Duration (actual chatting time) 	

00:00:14 
	

Operator 	

Ricky 
	

Exit Survey 
	

Please, rate your level of satisfaction with PKR overall 	

Poor 
	

Feedback 	

I win a cash token 10 days ago and still have not got it .I think it is so bad .And while I was on live chat I was just left hanging on and the person just left 
	

If yes, please provide your email: 	

patrickkelly2010@hotmail.co.uk 
	

How would you rate the service you just received from your PKR representative? 	

Poor 
	

Feedback 	

the staff just left me typing and never answered SO BAD 
	

Custom Variables 
	

Hot Lead 	

1 
	

Skill 	

deposit-en 
	

chat-button-name 	

chat-deposit-en 
	

chat-button-room 	

chat-deposit-en 
	

room 	

deposit-en 
	

For full information see Chat Transcript Report 
	
	


	

Chat Transcript 
	

info: Thank you for contacting PKR! Please wait for a Support Representative to respond. You are now 1 in a queue of 1 you should wait about 0 minute(s) and 2 seconds 
info: Hello! My name is Ricky. How may I assist you today? 
info: Your Issue ID for this chat is LTK11153043282972X 
Ricky: hi there 
Ricky: how may I help you ? 

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<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Arial; font-size: 10pt; color: #000000'>Can you send followup email for following chat and also apologize for abrupt disconnection due to technical reasons.<br><br><br><!--[if gte mso 9]><xml>
 <o:OfficeDocumentSettings>
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<p class="MsoNormal"><b><span style="font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">The following
transcript has been automatically forwarded to you. </span></b></p>

<table class="MsoNormalTable" style="width:100.0%;mso-cellspacing:0in;border:outset #AAAAAA 1.0pt;
 mso-border-alt:outset #AAAAAA .75pt;mso-yfti-tbllook:1184;mso-padding-alt:
 3.75pt 3.75pt 3.75pt 3.75pt" border="1" cellpadding="0" cellspacing="0" width="100%">
 <tbody><tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes">
  <td colspan="2" style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">General Info</span></b></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:1">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Chat start time</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;Jan 14, 2014
  7:03:23 AM EST</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:2">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Chat end time</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;Jan 14, 2014
  7:03:37 AM EST</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:3">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Duration (actual
  chatting time)</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;00:00:14</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:4">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Operator</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;Ricky</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:5">
  <td colspan="2" style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Exit Survey</span></b></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:6">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Please, rate your
  level of satisfaction with PKR overall</span></b><span style="font-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;
  color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;Poor</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:7">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Feedback</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;I win a cash
  token 10 days ago and still have not got it .I think it is so bad .And while
  I was on live chat I was just left hanging on and the person just left</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:8">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">If yes, please
  provide your email:</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;<a href="mailto:patrickkelly2010@hotmail.co.uk">patrickkelly2010@hotmail.co.uk</a></span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:9">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">How would you rate the
  service you just received from your PKR representative? </span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;Poor</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:10">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Feedback</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;the staff just
  left me typing and never answered SO BAD</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:11">
  <td colspan="2" style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Custom Variables</span></b></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:12">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Hot Lead</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;1</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:13">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Skill</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;deposit-en</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:14">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">chat-button-name</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;chat-deposit-en</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:15">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">chat-button-room</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;chat-deposit-en</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:16">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">room</span></b><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;deposit-en</span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:17">
  <td colspan="2" style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">For full information
  see &nbsp;<a href="https://sales.liveperson.net/hc/web/m-MM/members/gototranscript.jsp?sessID=1052129295&amp;site=10973025">Chat
  Transcript Report</a></span></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:18;mso-yfti-lastrow:yes">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt"><br></td>
  <td style="border:none;padding:3.75pt 3.75pt 3.75pt 3.75pt"><br></td>
 </tr>
</tbody></table>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066;display:none;
mso-hide:all">&nbsp;</span></p>

<table class="MsoNormalTable" style="width:100.0%;mso-cellspacing:0in;border:outset #AAAAAA 1.0pt;
 mso-border-alt:outset #AAAAAA .75pt;mso-yfti-tbllook:1184;mso-padding-alt:
 3.75pt 3.75pt 3.75pt 3.75pt" border="1" cellpadding="0" cellspacing="0" width="100%">
 <tbody><tr style="mso-yfti-irow:0;mso-yfti-firstrow:yes">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Chat Transcript</span></b></p>
  </td>
 </tr>
 <tr style="mso-yfti-irow:1;mso-yfti-lastrow:yes">
  <td style="border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class="MsoNormal"><span class="callvis1"><span style="font-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;">info:</span></span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:green"> Thank you for contacting PKR! Please wait for
  a Support Representative to respond. &nbsp;You are now 1 in a queue of 1 you
  should wait about 0 minute(s) and 2 seconds &nbsp;</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
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  &quot;Times New Roman&quot;;color:green"> Your Issue ID for this chat is
  LTK11153043282972X</span><span style="font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
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  &quot;Times New Roman&quot;;color:#000066"> hi there <br>
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  &quot;Times New Roman&quot;;color:#000066"> how may I help you ?</span></p>
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