Return-Path: akhil@lsmindia.com
Received: from lsmindia.com (LHLO lsmindia.com) (124.124.47.212) by
 lsmindia.com with LMTP; Wed, 2 Oct 2013 02:53:51 +0530 (IST)
Received: from lsmindia.com (lsmindia.com [124.124.47.212])
	by lsmindia.com (Postfix) with ESMTP id 8638A4CA067;
	Wed,  2 Oct 2013 02:53:51 +0530 (IST)
Date: Wed, 2 Oct 2013 02:53:49 +0530 (IST)
From: Akhil P Walia  <akhil@lsmindia.com>
To: Ashish Gupta <ashishg@lsmindia.com>, saurabh Kumar <saurabh@lsmindia.com>, 
	"M. ramananda Singh" <ramananda@lsmindia.com>, 
	Rahul Kumar <rahulkumar@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, 
	"Kim B. Protacio" <kim@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>
Message-ID: <15669906.10051380662629578.JavaMail.root@lsmindia.com>
Subject: PKR:  LTK11153015941619X
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_358_4958132.1380662629567"
X-Originating-IP: [124.124.47.210]
X-Mailer: Zimbra 5.0.14_GA_2850.UBUNTU8 (ZimbraWebClient - FF3.0 (Win)/5.0.14_GA_2850.UBUNTU8)

------=_Part_358_4958132.1380662629567
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable

This poor could have been just if you explained the proper reasons why we d=
on't allow change in username or account deletion policy.=20

See my follow email sent to player below.=20




Dear Evert,=20




Thank you for contacting the Customer Support Team at PKR.com!=20

I am writing in relation to the recent live chat you had with my colleague =
'Rosalyn' on changing the username or deleting the account.=20

Unfortunately, we do not allow players to change their username. This is to=
 ensure fairness at the tables and to maintain a realistic aspect of online=
 poker in relation to live poker games.=20




In live poker games, it is easy to recognise players you have met before an=
d recall any knowledge of their playing style. Online, the only point of re=
ference to remember a player by is their username. If we allowed a player t=
o change their username, they would gain an unfair advantage as other playe=
rs would no longer recognise them and would therefore lose any knowledge th=
ey had learnt of their opponent.=20

We also do not allow players to close one account and register a new one wi=
th an alternative username. This policy is in place for security reasons an=
d we constantly monitor and prevent such activity.=20




Further, We cannot delete the player's account information in record, thoug=
h your account stands closed already as we are required to keep them on rec=
ord for 5 years by UK law.=20




Please refer to the Money Laundering regulations (2007): http://www.legisla=
tion.gov.uk/uksi/2007/2157/pdfs/uksi_20072157_en.pdf (page 20 =E2=80=93 rec=
ord keeping).=20

If you wish to have your account reinstated, please contact our live chat a=
nd we can forward the request to our transactions team for a review. Thank =
you.=20

Should you require further assistance or information, please reply to this =
message or chat live with us 24/7, 365 days a year by clicking the Live Cha=
t symbol below.=20


Kind regards,=20

Anne=20

Customer Support Team PKR.com=20


The following transcript has been automatically forwarded to you. =09

General Info=20
=09

Chat start time =09

Oct 1, 2013 2:46:17 PM EST=20
=09

Chat end time =09

Oct 1, 2013 3:23:33 PM EST=20
=09

Duration (actual chatting time) =09

00:37:15=20
=09

Operator =09

Rosalyn=20
=09

Pre-Chat Survey=20
=09

What is your username / poker alias? =09

EJstrikesback=20
=09

What is the nature of your question? =09

Deposit / Withdrawal=20
=09

Real Money Player? =09

Real Money Player=20
=09

What is your name? =09

Evert-Jan=20
=09

Exit Survey=20
=09

Please, rate your level of satisfaction with PKR overall =09

Poor=20
=09

Feedback =09

Read conversation.. says enough.=20
=09

How would you rate the service you just received from your PKR representati=
ve? =09

Excellent=20
=09

Feedback =09

Rosa is very capable!=20
=09

If yes, please provide your email: =09

evertjanvanravenswaaij@gmail.com=20
=09

Would you like us to email you a transcript of this chat? =09

no=20
=09

Custom Variables=20
=09

visitor_profile =09

Poker=20
=09

Login =09

False=20
=09

IsRealMoney =09

False=20
=09

IsPlayMoney =09

True=20
=09

language =09

en=20
=09

room =09

Real Money Player-en=20
=09

For full information see Chat Transcript Report=20
=09
=09


=09

Chat Transcript=20
=09

info: Thank you for contacting PKR! Please wait for a Support Representativ=
e to respond. You are now 1 in a queue of 1 you should wait about 0 minute(=
s) and 8 seconds. Otherwise, for an immediate response you may consider cha=
tting to Anna, our Virtual Agent: please click HERE .=20
info: All Support Representatives are currently assisting others. Thanks fo=
r your patience. An operator will be with you shortly.=20
info: All Support Representatives are currently assisting others. Thanks fo=
r your patience. An operator will be with you shortly.=20
info: Hello! My name is Rosalyn. How may I assist you today?=20
info: Your Issue ID for this chat is LTK11153015941619X=20
Rosalyn: hi there=20
Evert-Jan: Hi Rosa=20
Evert-Jan: I have a question..=20
Rosalyn: sure=20
Evert-Jan: I want to play at PKR, but I believe that I blocked my account.=
=20
Evert-Jan: It that true?=20
Evert-Jan: Evert-Jan van Ravenswaaij=20
Evert-Jan: Prinsenweer 19=20
Evert-Jan: Hoornbeeck=20
Rosalyn: One moment please...=20
Rosalyn: I am not able to locate any account with the details=20
Rosalyn: Please give me the email address ?=20
Evert-Jan: EJstrikesback=20
Evert-Jan: evertjanvanravenswaaij@gmail.com=20
Rosalyn: To be able to assist you, for security reasons, please confirm the=
 following information:=20
1. Your date of birth=20
2. The first line of your home address=20
3. The answer to the following question:=20
Rosalyn: What was the name of your first school?=20
Evert-Jan: 12-2-93=20
Evert-Jan: Prinsenweer 19=20
Evert-Jan: hoornbeeck=20
Rosalyn: many thanks for the details=20
Rosalyn: One moment please while I look into your account.=20
Rosalyn: many thanks for the details=20
Rosalyn: yes you are right , you requested us to close your account=20
Evert-Jan: Ok=20
Rosalyn: this is the reason you cannot play at the moment=20
Rosalyn: do you want to open it again ?=20
Evert-Jan: I want to delete EJstrikesback=20
Evert-Jan: Is that possible?=20
Rosalyn: it is already closed=20
Rosalyn: so no need to worry about this=20
Evert-Jan: No but I want to make a new one.=20
Rosalyn: unfortunately you cannot create a new one=20
Rosalyn: you need to use only this account=20
Rosalyn: because according to the terms and conditions a player cannot crea=
te more than one account=20
Evert-Jan: Is this really not possible Rosa?=20
Evert-Jan: I know its not common but Pokerstars also let me change it one t=
ime..=20
Evert-Jan: I want the same nickname on every pokersite..=20
Rosalyn: I am not sure about other poker site Evert=20
Rosalyn: but we don't allow these things here=20
Evert-Jan: Im not tricking you Rosa..=20
Evert-Jan: Im called HumanDefence on Full tilt and on stars..=20
Evert-Jan: Im a real money player and I always play with care and honesty..=
=20
Evert-Jan: Is it really not possible? If not I want PKR to delete my accoun=
t.=20
Rosalyn: Yes I know that Evert=20
Rosalyn: but I'm really sorry=20
Rosalyn: your account cannot be deleted and you can't be allowed to create =
new account=20
Rosalyn: I'm really sorry to disappoint you=20
Evert-Jan: Can I talk to a supervisor?=20
Evert-Jan: I dont want my personal information on a account on a pokersite =
I dont use.=20
Evert-Jan: I want to use PKR because its awesome, but I dont want a nicknam=
e with two first letters of my name in it..=20
Rosalyn: Even my supervisor cannot do any thing about this=20
Rosalyn: he is also abide by the rules and regulations=20
Evert-Jan: I made the account in 2010?, I dont feel good at the fact my nam=
e holds information to my real name.=20
Evert-Jan: What are my options Rosa?=20
Evert-Jan: I dont want this, my personal info in the open..=20
Rosalyn: one more thing , we don't allow our players to create account usin=
f false information=20
Rosalyn: and for this time to time our security team look into the players =
account=20
Rosalyn: and if needed we ask for documents also=20
Evert-Jan: I dont give false information..=20
Rosalyn: yes I know it=20
Evert-Jan: I just want to delete my account because it gives information of=
 my real name( Its not safe).=20
Rosalyn: you are hust saying that your username is giving ides to guess you=
r real name=20
Evert-Jan: And you said I cant give you another, thats ok. But then I want =
PKR to delete my account.=20
Rosalyn: your account is already closed=20
Rosalyn: any way you cannot use the account=20
Rosalyn: until it gets reopen=20
Evert-Jan: No but PKR has all my information, and PKR services is not clien=
t friendly at all. I want PKR to delete it.=20
Rosalyn: if an account is closed , then it is almost like get deleted=20
Evert-Jan: :-(=20
Evert-Jan: Im dissapointed..=20
Rosalyn: I'm really sorry for this=20
Rosalyn: but you don't need to worry about all these things=20
Evert-Jan: You guys at live chat are really cool guys, but I really dont wa=
nt to play this nickname anymore.=20
Rosalyn: your details are totally confidential=20
Rosalyn: even we have some very tight security procedures=20
Rosalyn: after passing these , we provide any account details=20
Rosalyn: so your account details can be known by you only=20
Rosalyn: even we don't share account details even to father , mother , son =
also=20
Evert-Jan: I know, and I want to start using PKR again. but not on this nic=
kname.=20
Rosalyn: but this is not possible=20
Rosalyn: I'm sorry Evert=20
Evert-Jan: I know now.. Will it change it the future?=20
Evert-Jan: I know Stars does it, and 888 poker with valid reasons.=20
Evert-Jan: So I know for sure PKR can do it.=20
Evert-Jan: It is possible, but I understand you guys arent fond of it=20
Rosalyn: I don't think it will be changed in future also=20
Rosalyn: and it is the requirement of our game licensor also=20
Rosalyn: and we along with the players need to respect the rules made by th=
em=20
Rosalyn: Is there anything else I can help you with?=20
Evert-Jan: No I will continue playing at Pokerstars and full tilt then.=20
Evert-Jan: Thankyou for your time.=20
Rosalyn: You are welcome.=20
Rosalyn: Please feel free to fill out our feedback survey by clicking CLOSE=
 at the top of the window. Enjoy the rest of the day.=20
Rosalyn: bye for now=20
info: Chat session has been terminated by the site operator.=20


______________________________________________________________________=20
This email has been scanned by the Symantec Email Security.cloud service.=
=20
For more information please visit http://www.symanteccloud.com=20
______________________________________________________________________=20

______________________________________________________________________=20
This email has been scanned by the Symantec Email Security.cloud service.=
=20
For more information please visit http://www.symanteccloud.com=20
______________________________________________________________________=20







=C3=A4 =E2=9C=8C h =E2=86=91 L=20


------=_Part_358_4958132.1380662629567
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Verdana; font-size: 10pt; color: #003333'>This po=
or could have been just if you explained the proper reasons why we don't al=
low change in username or account deletion policy.<br><br>See my follow ema=
il sent to player below.<br><hr><br><p>Dear Evert,</p><p><br></p>

<p>Thank you for contacting the Customer Support Team at PKR.com!</p>

<p>I am writing in relation to the recent live chat you had with my=20
colleague 'Rosalyn' on changing the username or deleting the account.</p>

<p>Unfortunately, we do not allow players to change their username. This
 is to ensure fairness at the tables and to maintain a realistic aspect=20
of online poker in relation to live poker games.</p><p><br></p>

<p>In live poker games, it is easy to recognise players you have met=20
before and recall any knowledge of their playing style. Online, the only
 point of reference to remember a player by is their username. If we=20
allowed a player to change their username, they would gain an unfair=20
advantage as other players would no longer recognise them and would=20
therefore lose any knowledge they had learnt of their opponent.</p>

<p>We also do not allow players to close one account and register a new=20
one with an alternative username. This policy is in place for security=20
reasons and we constantly monitor and prevent such activity.</p><p><br></p>

<p>Further, We cannot delete the player's account information in record,
 though your account stands closed already as we are required to keep=20
them on record for 5 years by UK law.</p><p><br></p>

<p>Please refer to the Money Laundering regulations (2007):=20
http://www.legislation.gov.uk/uksi/2007/2157/pdfs/uksi_20072157_en.pdf=20
(page 20 =E2=80=93 record keeping).</p>

<p>If you wish to have your account reinstated, please contact our live=20
chat and we can forward the request to our transactions team for a=20
review. Thank you.</p>

<p>Should you require further assistance or information, please reply to
 this message or chat live with us 24/7, 365 days a year by clicking the
 Live Chat symbol below.</p>

<p><br>
Kind regards,</p>

<p>Anne<br>
<br>
Customer Support Team PKR.com</p><br><!--[if gte mso 9]><xml>
 <o:OfficeDocumentSettings>
  <o:AllowPNG/>
 </o:OfficeDocumentSettings>
</xml><![endif]-->

<p class=3D"MsoNormal"><b><span style=3D"font-family:&quot;Verdana&quot;,&q=
uot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">The foll=
owing
transcript has been automatically forwarded to you. </span></b></p>

<table class=3D"MsoNormalTable" style=3D"width:100.0%;mso-cellspacing:0in;b=
order:outset #AAAAAA 1.0pt;
 mso-border-alt:outset #AAAAAA .75pt;mso-yfti-tbllook:1184;mso-padding-alt:
 3.75pt 3.75pt 3.75pt 3.75pt" border=3D"1" cellpadding=3D"0" cellspacing=3D=
"0" width=3D"100%">
 <tbody><tr style=3D"mso-yfti-irow:0;mso-yfti-firstrow:yes">
  <td colspan=3D"2" style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inse=
t #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Genera=
l Info</span></b></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:1">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Chat s=
tart time</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdan=
a&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Oct 1, 2013
  2:46:17 PM EST</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:2">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Chat e=
nd time</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&=
quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Oct 1, 2013
  3:23:33 PM EST</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:3">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Durati=
on (actual
  chatting time)</span></b><span style=3D"font-size:8.0pt;font-family:&quot=
;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"></span=
></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
00:37:15</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:4">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Operat=
or</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;=
,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Rosalyn</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:5">
  <td colspan=3D"2" style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inse=
t #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Pre-Ch=
at Survey</span></b></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:6">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">What i=
s your
  username / poker alias?</span></b><span style=3D"font-size:8.0pt;font-fam=
ily:
  &quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;=
Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
EJstrikesback</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:7">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">What i=
s the nature
  of your question?</span></b><span style=3D"font-size:8.0pt;font-family:&q=
uot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"></span=
></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Deposit /
  Withdrawal</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:8">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Real M=
oney Player?</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Ver=
dana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Real Money
  Player</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:9">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">What i=
s your name?</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Ver=
dana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Evert-Jan</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:10">
  <td colspan=3D"2" style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inse=
t #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Exit S=
urvey</span></b></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:11">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Please=
, rate your
  level of satisfaction with PKR overall</span></b><span style=3D"font-size=
:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Poor</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:12">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Feedba=
ck</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;=
,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Read
  conversation.. says enough.</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:13">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">How wo=
uld you rate
  the service you just received from your PKR representative? </span></b><s=
pan style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-ser=
if&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Excellent</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:14">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Feedba=
ck</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;=
,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Rosa is very
  capable!</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:15">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">If yes=
, please
  provide your email:</span></b><span style=3D"font-size:8.0pt;font-family:=
&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"></span=
></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
<a href=3D"mailto:evertjanvanravenswaaij@gmail.com">evertjanvanravenswaaij@=
gmail.com</a></span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:16">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Would =
you like us to
  email you a transcript of this chat?</span></b><span style=3D"font-size:8=
.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
no</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:17">
  <td colspan=3D"2" style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inse=
t #AAAAAA .75pt;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Custom=
 Variables</span></b></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:18">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">visito=
r_profile</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdan=
a&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Poker</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:19">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Login<=
/span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&q=
uot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
False</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:20">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">IsReal=
Money</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&qu=
ot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
False</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:21">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">IsPlay=
Money</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&qu=
ot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
True</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:22">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">langua=
ge</span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;=
,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
en</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:23">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">room</=
span></b><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&qu=
ot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"></span></p>
  </td>
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">&nbsp;=
Real Money
  Player-en</span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:24">
  <td colspan=3D"2" style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inse=
t #AAAAAA .75pt;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;V=
erdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">For fu=
ll information
  see &nbsp;<a href=3D"https://sales.liveperson.net/hc/web/m-MM/members/got=
otranscript.jsp?sessID=3D991926317&amp;site=3D10973025">Chat
  Transcript Report</a></span></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:25;mso-yfti-lastrow:yes">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt"><br></td>
  <td style=3D"border:none;padding:3.75pt 3.75pt 3.75pt 3.75pt"><br></td>
 </tr>
</tbody></table>

<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ve=
rdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066;display:n=
one;
mso-hide:all">&nbsp;</span></p>

<table class=3D"MsoNormalTable" style=3D"width:100.0%;mso-cellspacing:0in;b=
order:outset #AAAAAA 1.0pt;
 mso-border-alt:outset #AAAAAA .75pt;mso-yfti-tbllook:1184;mso-padding-alt:
 3.75pt 3.75pt 3.75pt 3.75pt" border=3D"1" cellpadding=3D"0" cellspacing=3D=
"0" width=3D"100%">
 <tbody><tr style=3D"mso-yfti-irow:0;mso-yfti-firstrow:yes">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  background:#99CC99;padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:&qu=
ot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066">Chat T=
ranscript</span></b></p>
  </td>
 </tr>
 <tr style=3D"mso-yfti-irow:1;mso-yfti-lastrow:yes">
  <td style=3D"border:inset #AAAAAA 1.0pt;mso-border-alt:inset #AAAAAA .75p=
t;
  padding:3.75pt 3.75pt 3.75pt 3.75pt">
  <p class=3D"MsoNormal"><span class=3D"callvis1"><span style=3D"font-size:=
8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;">info:</span></span><span style=3D"font-s=
ize:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareas=
t-font-family:
  &quot;Times New Roman&quot;;color:green"> Thank you for contacting PKR! P=
lease wait for
  a Support Representative to respond. &nbsp;You are now 1 in a queue of 1 =
you
  should wait about 0 minute(s) and 8 seconds. Otherwise, for an immediate
  response you may consider chatting to Anna, our Virtual Agent: please cli=
ck <a href=3D"http://www.pkr.com/en/support" target=3D"_blank">HERE
  </a>.</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot=
;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-famil=
y:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">info:</span></span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:green"> All Support Representatives are=
 currently
  assisting others. Thanks for your patience. An operator will be with you
  shortly.</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&q=
uot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-famil=
y:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">info:</span></span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:green"> All Support Representatives are=
 currently assisting
  others. Thanks for your patience. An operator will be with you shortly.</=
span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;s=
ans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-famil=
y:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">info:</span></span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:green"> </span><strong><span style=3D"f=
ont-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:black">Hello! My name is Rosalyn. How may I assist you today?</span=
></strong><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&q=
uot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-famil=
y:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">info:</span></span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:green"> Your Issue ID for this chat is
  LTK11153015941619X</span><span style=3D"font-size:8.0pt;font-family:&quot=
;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> hi there <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Hi Rosa</span><span style=3D"font=
-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I have a question..</span><span s=
tyle=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&qu=
ot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> sure <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I want to play at PKR, but I beli=
eve that I
  blocked my account.</span><span style=3D"font-size:8.0pt;font-family:&quo=
t;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> It that true?</span><span style=
=3D"font-size:
  8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-=
font-family:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Evert-Jan van Ravenswaaij</span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Prinsenweer 19</span><span style=
=3D"font-size:
  8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-=
font-family:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Hoornbeeck</span><span style=3D"f=
ont-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> One moment please...<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> I am not able to locate any a=
ccount with
  the details<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> Please give me the email addr=
ess ?<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> EJstrikesback</span><span style=
=3D"font-size:
  8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-=
font-family:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> <a href=3D"mailto:evertjanvanrave=
nswaaij@gmail.com">evertjanvanravenswaaij@gmail.com</a></span><span style=
=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;=
mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> To be able to assist you, for=
 security
  reasons, please confirm the following information:<br>
  1. Your date of birth <br>
  2. The first line of your home address <br>
  3. The answer to the following question:<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> What was the name of your fir=
st school?<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> 12-2-93</span><span style=3D"font=
-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Prinsenweer 19</span><span style=
=3D"font-size:
  8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-=
font-family:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> hoornbeeck</span><span style=3D"f=
ont-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> many thanks for the details <=
br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> One moment please while I loo=
k into your
  account.<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> many thanks for the details <=
br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> yes you are right , you reque=
sted us to
  close your account <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Ok</span><span style=3D"font-size=
:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> this is the reason you cannot=
 play at the
  moment <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> do you want to open it again =
?<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I want to delete EJstrikesback</s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Is that possible?</span><span sty=
le=3D"font-size:
  8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-=
font-family:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> it is already closed <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> so no need to worry about thi=
s <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> No but I want to make a new one.<=
/span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;=
sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> unfortunately you cannot crea=
te a new one <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> you need to use only this acc=
ount <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> because according to the term=
s and
  conditions a player cannot create more than one account <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Is this really not possible Rosa?=
</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot=
;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I know its not common but Pokerst=
ars also let
  me change it one time..</span><span style=3D"font-size:8.0pt;font-family:=
&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I want the same nickname on every=
 pokersite..</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> I am not sure about other pok=
er site Evert<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> but we don't allow these thin=
gs here <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Im not tricking you Rosa..</span>=
<span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-s=
erif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Im called HumanDefence on Full ti=
lt and on
  stars..</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&qu=
ot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Im a real money player and I alwa=
ys play with
  care and honesty..</span><span style=3D"font-size:8.0pt;font-family:&quot=
;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Is it really not possible? If not=
 I want PKR to
  delete my account.</span><span style=3D"font-size:8.0pt;font-family:&quot=
;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> Yes I know that Evert<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> but I'm really sorry <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> your account cannot be delete=
d and you
  can't be allowed to create new account <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> I'm really sorry to disappoin=
t you <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Can I talk to a supervisor?</span=
><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-=
serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I dont want my personal informati=
on on a
  account on a pokersite I dont use.</span><span style=3D"font-size:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I want to use PKR because its awe=
some, but I
  dont want a nickname with two first letters of my name in it..</span><spa=
n style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif=
&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> Even my supervisor cannot do =
any thing
  about this <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> he is also abide by the rules=
 and
  regulations <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I made the account in 2010?, I do=
nt feel good
  at the fact my name holds information to my real name.</span><span style=
=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;=
mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> What are my options Rosa?</span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I dont want this, my personal inf=
o in the
  open..</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quo=
t;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> one more thing , we don't all=
ow our players
  to create account usinf false information <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> and for this time to time our=
 security team
  look into the players account <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> and if needed we ask for docu=
ments also <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I dont give false information..</=
span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;s=
ans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> yes I know it <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I just want to delete my account =
because it
  gives information of my real name( Its not safe).</span><span style=3D"fo=
nt-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fa=
reast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> you are hust saying that your=
 username is
  giving ides to guess your real name <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> And you said I cant give you anot=
her, thats ok.
  But then I want PKR to delete my account.</span><span style=3D"font-size:=
8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> your account is already close=
d <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> any way you cannot use the ac=
count <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> until it gets reopen <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> No but PKR has all my information=
, and PKR
  services is not client friendly at all. I want PKR to delete it.</span><s=
pan style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-ser=
if&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> if an account is closed , the=
n it is almost
  like get deleted <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> :-(</span><span style=3D"font-siz=
e:8.0pt;
  font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-f=
amily:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Im dissapointed..</span><span sty=
le=3D"font-size:
  8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-=
font-family:&quot;Times New Roman&quot;;
  color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> I'm really sorry for this <br=
>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> but you don't need to worry a=
bout all these
  things <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> You guys at live chat are really =
cool guys, but
  I really dont want to play this nickname anymore.</span><span style=3D"fo=
nt-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fa=
reast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> your details are totally conf=
idential <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> even we have some very tight =
security
  procedures <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> after passing these , we prov=
ide any
  account details<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> so your account details can b=
e known by you
  only <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> even we don't share account d=
etails even to
  father , mother , son also <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I know, and I want to start using=
 PKR again.
  but not on this nickname.</span><span style=3D"font-size:8.0pt;font-famil=
y:
  &quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;=
Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> but this is not possible <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> I'm sorry Evert<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I know now.. Will it change it th=
e future?</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&qu=
ot;,&quot;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> I know Stars does it, and 888 pok=
er with valid
  reasons.</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&q=
uot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> So I know for sure PKR can do it.=
</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot=
;sans-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> It is possible, but I understand =
you guys arent
  fond of it</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> I don't think it will be chan=
ged in future
  also <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> and it is the requirement of =
our game
  licensor also <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> and we along with the players=
 need to
  respect the rules made by them <br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> Is there anything else I can =
help you with?<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> No I will continue playing at Pok=
erstars and
  full tilt then.</span><span style=3D"font-size:8.0pt;font-family:&quot;Ve=
rdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Evert-Jan:</span></s=
pan><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sa=
ns-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:red"> Thankyou for your time.</span><sp=
an style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-seri=
f&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"><br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> You are welcome.<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> Please feel free to fill out =
our feedback
  survey by clicking CLOSE at the top of the window. Enjoy the rest of the =
day.<br>
  </span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family=
:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">Rosalyn:</span></spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:#000066"> bye for now <br>
  </span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-famil=
y:&quot;Verdana&quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;">info:</span></span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
  &quot;Times New Roman&quot;;color:green"> Chat session has been terminate=
d by the site
  operator.</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&=
quot;,&quot;sans-serif&quot;;
  mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"></span=
></p>
  </td>
 </tr>
</tbody></table>

<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:&quot;Ve=
rdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;color:#000066"><br>
______________________________________________________________________<br>
This email has been scanned by the Symantec Email Security.cloud service.<b=
r>
For more information please visit <a href=3D"http://www.symanteccloud.com">=
http://www.symanteccloud.com</a><br>
______________________________________________________________________<br>
<br>
______________________________________________________________________<br>
This email has been scanned by the Symantec Email Security.cloud service.<b=
r>
For more information please visit <a href=3D"http://www.symanteccloud.com">=
http://www.symanteccloud.com</a><br>
______________________________________________________________________</spa=
n></p>

<!--[if gte mso 9]><xml>
 <w:WordDocument>
  <w:View>Normal</w:View>
  <w:Zoom>0</w:Zoom>
  <w:TrackMoves/>
  <w:TrackFormatting/>
  <w:PunctuationKerning/>
  <w:ValidateAgainstSchemas/>
  <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid>
  <w:IgnoreMixedContent>false</w:IgnoreMixedContent>
  <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText>
  <w:DoNotPromoteQF/>
  <w:LidThemeOther>EN-US</w:LidThemeOther>
  <w:LidThemeAsian>X-NONE</w:LidThemeAsian>
  <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript>
  <w:Compatibility>
   <w:BreakWrappedTables/>
   <w:SnapToGridInCell/>
   <w:WrapTextWithPunct/>
   <w:UseAsianBreakRules/>
   <w:DontGrowAutofit/>
   <w:SplitPgBreakAndParaMark/>
   <w:EnableOpenTypeKerning/>
   <w:DontFlipMirrorIndents/>
   <w:OverrideTableStyleHps/>
  </w:Compatibility>
  <m:mathPr>
   <m:mathFont m:val=3D"Cambria Math"/>
   <m:brkBin m:val=3D"before"/>
   <m:brkBinSub m:val=3D"&#45;-"/>
   <m:smallFrac m:val=3D"off"/>
   <m:dispDef/>
   <m:lMargin m:val=3D"0"/>
   <m:rMargin m:val=3D"0"/>
   <m:defJc m:val=3D"centerGroup"/>
   <m:wrapIndent m:val=3D"1440"/>
   <m:intLim m:val=3D"subSup"/>
   <m:naryLim m:val=3D"undOvr"/>
  </m:mathPr></w:WordDocument>
</xml><![endif]--><!--[if gte mso 9]><xml>
 <w:LatentStyles DefLockedState=3D"false" DefUnhideWhenUsed=3D"true"
  DefSemiHidden=3D"true" DefQFormat=3D"false" DefPriority=3D"99"
  LatentStyleCount=3D"267">
  <w:LsdException Locked=3D"false" Priority=3D"0" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Normal"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"heading 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 7"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 8"/>
  <w:LsdException Locked=3D"false" Priority=3D"9" QFormat=3D"true" Name=3D"=
heading 9"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 7"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 8"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" Name=3D"toc 9"/>
  <w:LsdException Locked=3D"false" Priority=3D"35" QFormat=3D"true" Name=3D=
"caption"/>
  <w:LsdException Locked=3D"false" Priority=3D"10" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Title"/>
  <w:LsdException Locked=3D"false" Priority=3D"1" Name=3D"Default Paragraph=
 Font"/>
  <w:LsdException Locked=3D"false" Priority=3D"11" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Subtitle"/>
  <w:LsdException Locked=3D"false" Priority=3D"22" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Strong"/>
  <w:LsdException Locked=3D"false" Priority=3D"20" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Emphasis"/>
  <w:LsdException Locked=3D"false" Priority=3D"59" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Table Grid"/>
  <w:LsdException Locked=3D"false" UnhideWhenUsed=3D"false" Name=3D"Placeho=
lder Text"/>
  <w:LsdException Locked=3D"false" Priority=3D"1" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"No Spacing"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1 Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2 Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1 Accent 1"/>
  <w:LsdException Locked=3D"false" UnhideWhenUsed=3D"false" Name=3D"Revisio=
n"/>
  <w:LsdException Locked=3D"false" Priority=3D"34" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"List Paragraph"/>
  <w:LsdException Locked=3D"false" Priority=3D"29" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Quote"/>
  <w:LsdException Locked=3D"false" Priority=3D"30" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Intense Quote"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2 Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1 Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2 Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3 Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid Accent 1"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3 Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid Accent 2"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3 Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid Accent 3"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3 Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid Accent 4"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3 Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid Accent 5"/>
  <w:LsdException Locked=3D"false" Priority=3D"60" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Shading Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"61" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light List Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"62" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Light Grid Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"63" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 1 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"64" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Shading 2 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"65" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 1 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"66" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium List 2 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"67" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 1 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"68" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 2 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"69" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Medium Grid 3 Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"70" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Dark List Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"71" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Shading Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"72" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful List Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"73" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" Name=3D"Colorful Grid Accent 6"/>
  <w:LsdException Locked=3D"false" Priority=3D"19" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Subtle Emphasis"/>
  <w:LsdException Locked=3D"false" Priority=3D"21" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Intense Emphasis"/>
  <w:LsdException Locked=3D"false" Priority=3D"31" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Subtle Reference"/>
  <w:LsdException Locked=3D"false" Priority=3D"32" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Intense Reference"/>
  <w:LsdException Locked=3D"false" Priority=3D"33" SemiHidden=3D"false"
   UnhideWhenUsed=3D"false" QFormat=3D"true" Name=3D"Book Title"/>
  <w:LsdException Locked=3D"false" Priority=3D"37" Name=3D"Bibliography"/>
  <w:LsdException Locked=3D"false" Priority=3D"39" QFormat=3D"true" Name=3D=
"TOC Heading"/>
 </w:LatentStyles>
</xml><![endif]--><!--[if gte mso 10]>
<style>
 /* Style Definitions */
 table.MsoNormalTable
=09{mso-style-name:"Table Normal";
=09mso-tstyle-rowband-size:0;
=09mso-tstyle-colband-size:0;
=09mso-style-noshow:yes;
=09mso-style-priority:99;
=09mso-style-parent:"";
=09mso-padding-alt:0in 5.4pt 0in 5.4pt;
=09mso-para-margin:0in;
=09mso-para-margin-bottom:.0001pt;
=09mso-pagination:widow-orphan;
=09font-size:10.0pt;
=09font-family:"Times New Roman","serif";}
</style>
<![endif]--><br><div><div><div><div><div><div><div><font size=3D"6" face=3D=
"times new roman, new york, times, serif"><u><span style=3D"font-weight: bo=
ld; color: rgb(255, 0, 0);"><span style=3D"line-height: 33px; background-co=
lor: rgb(255, 255, 255);"><span style=3D"color:#1F497D">=C3=A4</span></span=
></span><b><font size=3D"7"><span style=3D"color: rgb(31, 73, 125); backgro=
und: none repeat scroll 0% 0% white;">=E2=9C=8C</span></font><font size=3D"=
5"><span style=3D"color: rgb(31, 73, 125); background: none repeat scroll 0=
% 0% white;">h</span></font></b><font size=3D"5"><span style=3D"color:#1F49=
7D;mso-themecolor:
text2"></span><span style=3D"font-weight: bold; color: rgb(255, 0, 0);"></s=
pan></font><b><span style=3D"color: rgb(255, 0, 0);">=E2=86=91</span></b><f=
ont size=3D"5"><b><span style=3D"color: rgb(31, 73, 125);"></span><span sty=
le=3D"color: rgb(31, 73, 125);">L</span></b></font></u></font><br></div></d=
iv></div></div></div></div></div><br></div></body></html>
------=_Part_358_4958132.1380662629567--
