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Date: Sat, 9 Nov 2013 04:04:04 +0530 (IST)
From: Akhil P Walia  <akhil@lsmindia.com>
To: Saurav Mishra <saurav@lsmindia.com>, "Ajay P. Singh" <ajay@lsmindia.com>, 
	saurabh Kumar <saurabh@lsmindia.com>, 
	"M. ramananda Singh" <ramananda@lsmindia.com>, 
	Rahul Kumar <rahulkumar@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, 
	"Kim B. Protacio" <kim@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>
Message-ID: <15246755.15611383950044902.JavaMail.root@lsmindia.com>
Subject: account closure
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When player says he wanted to close account due to habit of gambling.=20
It is pretty much evident that he has gambling issues.=20
No point to reiterate same thing over again and it has nothing to do with c=
asino games or side games. They all are indeed 'gambling'.=20

I have reminded this earlier as well, account closure requests should be ha=
ndled carefully. This is delicate.=20



info: Thank you for contacting PKR! Please wait for a Support Representativ=
e to respond. You are now 1 in a queue of 1 you should wait about 0 minute(=
s) and 4 seconds=20
info: Hello! My name is Selena. How may I assist you today?=20
info: Your Issue ID for this chat is LTK11153020796837X=20
Selena: Hello there!=20
Selena: How may I assist you today?=20
you: hello can I close my account please=20
Selena: I am really very sorry to hear it from you=20
Selena: please confirm me your pkr username=20
you: steveg08=20
Selena: okay=20
Selena: To be able to assist you, for security reasons, please confirm the =
following information:=20
1. Your date of birth=20
2. The first line of your home address=20
3. The answer to the following question:=20
Selena: Who is your favourite singer/pop star?=20
you: Robbie williams=20
Selena: please confirm the answers to all the above security questions=20
you: 22091986 27 sparrow close=20
Selena: thanks to confirm all the above details to me=20
Selena: please tell me your full name as well=20
you: Adam Richard Crowther=20
Selena: Please confirm me a reason to close your account=20
you: I don't want to get into the habit of gambling to much on casino games=
.=20
Selena: do you mean that you have gambling issues/ problems?=20
you: it's hard to say I just blew a lot of money to me trying to chase my l=
oss. It's only casino games where the house has the edge where I think the =
problem is=20
Selena: okay=20
Selena: so you can impose a ban on your side games and casino as well,=20







=C3=A4 =E2=9C=8C h =E2=86=91 L=20


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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Verdana; font-size: 10pt; color: #003333'><br>Whe=
n player says he wanted to close account due to habit of gambling.<br>It is=
 pretty much evident that he has gambling issues.<br>No point to reiterate =
same thing over again and it has nothing to do with casino games or side ga=
mes. They all are indeed 'gambling'.<br><br>I have reminded this earlier as=
 well, account closure requests should be handled carefully. This is delica=
te.<br><br><hr><br><!--[if gte mso 9]><xml>
 <o:OfficeDocumentSettings>
  <o:AllowPNG/>
 </o:OfficeDocumentSettings>
</xml><![endif]--><span class=3D"callvis1"><span style=3D"font-size:8.0pt;
font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-fam=
ily:&quot;Times New Roman&quot;;
mso-bidi-font-family:&quot;Times New Roman&quot;;mso-ansi-language:EN-US;ms=
o-fareast-language:
EN-US;mso-bidi-language:AR-SA">info:</span></span><span style=3D"font-size:=
8.0pt;
font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-fam=
ily:&quot;Times New Roman&quot;;
mso-bidi-font-family:&quot;Times New Roman&quot;;color:green;mso-ansi-langu=
age:EN-US;
mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> Thank you for contacti=
ng
PKR! Please wait for a Support Representative to respond. &nbsp;You are now=
 1
in a queue of 1 you should wait about 0 minute(s) and 4 seconds &nbsp;</spa=
n><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans=
-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
><br>
</span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-family:=
&quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>info:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdan=
a&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:green;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
> </span><strong><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&q=
uot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;color:black;mso-ansi-language:EN-US;mso-fareast=
-language:
EN-US;mso-bidi-language:AR-SA">Hello! My name is Selena. How may I assist y=
ou
today?</span></strong><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
color:#000066;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-l=
anguage:
AR-SA"><br>
</span><span class=3D"callvis1"><span style=3D"font-size:8.0pt;font-family:=
&quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>info:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdan=
a&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:green;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
Your Issue ID for this chat is LTK11153020796837X</span><span style=3D"font=
-size:
8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-fo=
nt-family:&quot;Times New Roman&quot;;
mso-bidi-font-family:&quot;Times New Roman&quot;;color:#000066;mso-ansi-lan=
guage:EN-US;
mso-fareast-language:EN-US;mso-bidi-language:AR-SA"><br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
Hello there! <br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
How may I assist you today? <br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> hello can I clos=
e my
account please</span><span style=3D"font-size:8.0pt;font-family:&quot;Verda=
na&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
color:#000066;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-l=
anguage:
AR-SA"><br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
> I
am really very sorry to hear it from you<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
please confirm me your pkr username<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> steveg08</span><=
span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-se=
rif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
><br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
okay<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
> To
be able to assist you, for security reasons, please confirm the following
information:<br>
1. Your date of birth <br>
2. The first line of your home address <br>
3. The answer to the following question:<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
Who is your favourite singer/pop star?<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> Robbie williams<=
/span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;=
sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
><br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
please confirm the answers to all the above security questions<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> 22091986 27 spar=
row
close</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,=
&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
color:#000066;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-l=
anguage:
AR-SA"><br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>
thanks to confirm all the above details to me<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
> please
tell me your full name as well<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> Adam Richard
Crowther</span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana&quo=
t;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
color:#000066;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-l=
anguage:
AR-SA"><br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:#000066;
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Please confirm me a reason to close your account<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> I don't want to =
get
into the habit of gambling to much on casino games. </span><span style=3D"f=
ont-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-f=
areast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
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</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>Selena:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verd=
ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot=
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mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
> do
you mean that you have gambling issues/ problems?<br>
</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&q=
uot;Times New Roman&quot;;
mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
>you:</span></span><span style=3D"font-size:8.0pt;font-family:&quot;Verdana=
&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
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;;color:red;mso-ansi-language:
EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"> it's hard to say=
 I
just blew a lot of money to me trying to chase my loss. It's only casino ga=
mes
where the house has the edge where I think the problem is</span><span style=
=3D"font-size:8.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;=
mso-fareast-font-family:
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</span><span class=3D"callop1"><span style=3D"font-size:8.0pt;font-family:&=
quot;Verdana&quot;,&quot;sans-serif&quot;;
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>
okay<br>
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ana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:
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mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:AR-SA"=
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you can impose a ban on your side games and casino as well, </span><!--[if =
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