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Date: Wed, 17 Jul 2013 19:58:02 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Gaurav Suman <gauravs@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, rahulkumar@lsmindia.com, 
	Rajiv Prabhakar <rajiv@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	Rajkumar Singh <rajkumar@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>, 
	Ariel Timosa <ariel@lsmindia.com>
Cc: Akhil P Walia <akhil@lsmindia.com>
Message-ID: <6437682.288331374071282217.JavaMail.root@lsmindia.com>
In-Reply-To: <2508058.288311374071261371.JavaMail.root@lsmindia.com>
Subject: Re: ClickAndBuy Deposit error
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Update: this has been fixed.=20

Any further report, please inform Security via the usual way.=20


with regards,=20
Ganin=20


----- Original Message -----=20
From: "E. Ganin" <ganin@lsmindia.com>=20
To: "Gaurav Suman" <gauravs@lsmindia.com>, "Sanjay K. Sharma" <sanjayk@lsmi=
ndia.com>, rahulkumar@lsmindia.com, "Rajiv Prabhakar" <rajiv@lsmindia.com>,=
 "Kachuirin Vashi" <kachuirin@lsmindia.com>, "Rajkumar Singh" <rajkumar@lsm=
india.com>, "Gaurav Matpal" <gaurav@lsmindia.com>, "Emelyn Dunan" <emelyn@l=
smindia.com>, "romesh singh" <romesh@lsmindia.com>, "Surya Prakash. Tiwari"=
 <surya@lsmindia.com>, "M ramananda" <ramananda@lsmindia.com>, "Esther Mana=
bit" <esther@lsmindia.com>, "Ariel Timosa" <ariel@lsmindia.com>=20
Cc: "Akhil P Walia" <akhil@lsmindia.com>=20
Sent: Wednesday, July 17, 2013 6:32:41 PM GMT +05:30 Chennai, Kolkata, Mumb=
ai, New Delhi=20
Subject: ClickAndBuy Deposit error=20


Hi Team,=20

Since today's update, we have been seeing a new Deposit error on C&B deposi=
ts, see attached not the below error msg is seen on the Transaction page no=
t Pending Transaction page.=20



Looking at our PKR ClickAndBuy account, we have received the funds and the =
status of the transaction is =E2=80=98Success=E2=80=99 but the funds have n=
ot been credited to the player=E2=80=99s PKR account. Therefore, we will ne=
ed to escalate such issue/cases to secDepissues with the usual appropriate =
transfer note for review.=20




with regards,=20
Ganin=20


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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Times New Roman; font-size: 12pt; color: #000000'=
>Update: this has been fixed.<br>
<br>Any further report, please inform Security via the usual way.<br><br><d=
iv><span style=3D"font-style: italic;">with regards,</span><br style=3D"fon=
t-style: italic;"><span style=3D"font-style: italic;">Ganin</span><br></div=
><br><br>----- Original Message -----<br>From: "E. Ganin" &lt;ganin@lsmindi=
a.com&gt;<br>To: "Gaurav Suman" &lt;gauravs@lsmindia.com&gt;, "Sanjay K. Sh=
arma" &lt;sanjayk@lsmindia.com&gt;, rahulkumar@lsmindia.com, "Rajiv Prabhak=
ar" &lt;rajiv@lsmindia.com&gt;, "Kachuirin Vashi" &lt;kachuirin@lsmindia.co=
m&gt;, "Rajkumar Singh" &lt;rajkumar@lsmindia.com&gt;, "Gaurav Matpal" &lt;=
gaurav@lsmindia.com&gt;, "Emelyn Dunan" &lt;emelyn@lsmindia.com&gt;, "romes=
h singh" &lt;romesh@lsmindia.com&gt;, "Surya Prakash. Tiwari" &lt;surya@lsm=
india.com&gt;, "M ramananda" &lt;ramananda@lsmindia.com&gt;, "Esther Manabi=
t" &lt;esther@lsmindia.com&gt;, "Ariel Timosa" &lt;ariel@lsmindia.com&gt;<b=
r>Cc: "Akhil P Walia" &lt;akhil@lsmindia.com&gt;<br>Sent: Wednesday, July 1=
7, 2013 6:32:41 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi<br>Subjec=
t: ClickAndBuy Deposit error<br><br><style>p { margin: 0; }</style><link hr=
ef=3D"/zimbra/css/msgview.css?v=3D090303191851" rel=3D"stylesheet"><div sty=
le=3D"font-family: Times New Roman; font-size: 12pt; color: #000000">Hi Tea=
m,<br><br>Since today's update, we have been seeing a new Deposit error on =
C&amp;B deposits, see attached not the below error msg is seen on the Trans=
action page not Pending Transaction page.<br><br><img src=3D"about:blank" a=
lt=3D"" dfsrc=3D"about:blank"><br><br><span lang=3D"en-GB"><font face=3D"Ca=
libri,sans-serif" size=3D"2"><span style=3D"font-size:11pt;">Looking at our=
 PKR ClickAndBuy account, we have received the funds and the status of the =
transaction is =E2=80=98Success=E2=80=99
but the funds have not been credited to the player=E2=80=99s PKR account. T=
herefore, we will need to escalate such issue/cases to secDepissues with th=
e usual appropriate transfer note for review.<br><br><br></span></font></sp=
an><br><div><span style=3D"font-style: italic;">with regards,</span><br sty=
le=3D"font-style: italic;"><span style=3D"font-style: italic;">Ganin</span>=
<br></div><br></div></div></body></html>
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