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Date: Wed, 17 Jul 2013 21:37:42 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Gaurav Suman <gauravs@lsmindia.com>, 
	"Sanjay K. Sharma" <sanjayk@lsmindia.com>, rahulkumar@lsmindia.com, 
	Rajiv Prabhakar <rajiv@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	Rajkumar Singh <rajkumar@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>, 
	Ariel Timosa <ariel@lsmindia.com>
Cc: Deeksha Dadu <deeksha@lsmindia.com>
Message-ID: <267996.289141374077262954.JavaMail.root@lsmindia.com>
Subject: PKR Chat Audit - LTK1115306040949X
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Hi Ariel, 

This player reported chip-dumping / collusion on Play Money tables. 

You should have used the Canned Response "Collusion Reported on Play Money tables" which says " Please note we do not investigate reports of chip dumping and collusion on play money tables. If this occurs on real money tables we have measures in place to prevent it. " 



info: Hello! My name is Ariel. How may I assist you today? 
info: Your Issue ID for this chat is LTK1115306040949X 
Ariel: Hi there 
you: Hi Arie 
you: can u send someone to mayfair 5o/100 there is a guy named raulxyz and another person named matei1234 they r bothe the same person Rauleyz is feeding him chips 
Ariel: May I have the tournament ID as well please 
you: its not a tournament table its a regular table 
you: he just left 
Ariel: Thank you for reporting this 
you: your welcome 
Ariel: Will investigate and take action as needed 
you: ty 
Ariel: You are welcome. 
Ariel: Is there anything else I can help you with? 


with regards, 
Ganin 


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<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>Hi Ariel,<br><br>This player reported chip-dumping / collusion on Play Money tables.<br><br>You should have used the Canned Response "Collusion Reported on Play Money tables" which says "<span style="font-style: italic;">Please note we do not investigate reports of chip dumping and collusion on play money tables.&nbsp; If this occurs on real money tables we have measures in place to prevent it.</span>"<br><br><br><br><font color="red">info: </font>
        <font color="green"><span style="color: #000000;"><strong>Hello! My name is Ariel. How may I assist you today?</strong></span></font>
        <br>
    
  	    <font color="red"> info: </font>
        <font color="green">Your Issue ID for this chat is LTK1115306040949X</font>
        <br>
    
  	    <font color="red"> Ariel: </font>
        <font color="black">Hi there</font>
        <br>
    
  	    <font color="blue"> you: </font>
        <font color="#8b008b">Hi Arie</font>
        <br>
    
  	    <font color="blue"> you: </font>
        <font color="#8b008b">can u send someone to mayfair 5o/100 there
 is a guy named raulxyz and another person named matei1234 they r bothe 
the same person Rauleyz is feeding him chips</font>
        <br>
    
  	    <font color="red"> Ariel: </font>
        <font color="black">May I have the tournament ID as well please</font>
        <br>
    
  	    <font color="blue"> you: </font>
        <font color="#8b008b">its not a tournament table its a regular table</font>
        <br>
    
  	    <font color="blue"> you: </font>
        <font color="#8b008b">he just left</font>
        <br>
    
  	    <font color="red"> Ariel: </font>
        <font color="black">Thank you for reporting this</font>
        <br>
    
  	    <font color="blue"> you: </font>
        <font color="#8b008b">your welcome</font>
        <br>
    
  	    <font color="red"> Ariel: </font>
        <font color="black">Will investigate and take action as needed</font>
        <br>
    
  	    <font color="blue"> you: </font>
        <font color="#8b008b">ty</font>
        <br>
    
  	    <font color="red"> Ariel: </font>
        <font color="black">You are welcome.</font>
        <br>
    
  	    <font color="red"> Ariel: </font>
        <font color="black">Is there anything else I can help you with?</font>
        <br><br><div><span style="font-style: italic;">with regards,</span><br style="font-style: italic;"><span style="font-style: italic;">Ganin</span><br></div><br></div></body></html>
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