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Date: Wed, 26 Jun 2013 17:41:35 +0530 (IST)
From: "E. Ganin" <ganin@lsmindia.com>
To: Rajiv Prabhakar <rajiv@lsmindia.com>, Rahul Kumar2 <rahulkumar@lsmindia.com>, 
	Kachuirin Vashi <kachuirin@lsmindia.com>, 
	Rajkumar Singh <rajkumar@lsmindia.com>, 
	Gaurav Matpal <gaurav@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	romesh singh <romesh@lsmindia.com>, 
	"Surya Prakash. Tiwari" <surya@lsmindia.com>, 
	M ramananda <ramananda@lsmindia.com>, 
	Esther Manabit <esther@lsmindia.com>, 
	Ariel Timosa <ariel@lsmindia.com>
Message-ID: <12253393.143571372248695811.JavaMail.root@lsmindia.com>
Subject: FYI - LTK1115303661882X Nickrobertss
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Hi Team,=20


Hi Michael,=20



I=E2=80=99ve had this chat brought to my attention because it seems you spo=
ke to an underage player and didn=E2=80=99t notice that he was U-18, it=E2=
=80=99s really important that you actually check the player=E2=80=99s answe=
rs to security questions rather than accepting whatever they say. And pleas=
e be especially alert when it comes to issues like underage players or unau=
thorized access to accounts. This account should have been suspended as soo=
n as he gave you that DOB. There have been a few similar cases recently and=
 I can only conclude that you=E2=80=99re not giving these important matters=
 all the attention they require.=20

Michael: What was the name of your first school?=20
you: 16 12 1995=20
you: whitton waye=20
you: st Edmunds=20

D.O.B: 04/01/1995=20

Peter Self=20
CS Training Manager=20


with regards,=20
Ganin=20


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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Times New Roman; font-size: 12pt; color: #000000'=
>Hi Team,<br><br><span lang=3D"en-GB"><div style=3D"margin:0;"><font face=
=3D"Calibri,sans-serif" size=3D"2"><span style=3D"font-size:11pt;">Hi Micha=
el,<br><br><br></span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;">I=E2=80=99ve
 had this chat brought to my attention because it seems you spoke to an=20
underage player and didn=E2=80=99t notice that he was U-18, it=E2=80=99s re=
ally=20
important that you actually
check the player=E2=80=99s answers to security questions rather than accept=
ing=20
whatever they say. And please be especially alert when it comes to=20
issues like underage players or unauthorized access to accounts. This=20
account should have been suspended as soon as he
gave you that DOB. There have been a few similar cases recently and I=20
can only conclude that you=E2=80=99re not giving these important matters al=
l the
 attention they require.</span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;">&nbsp;</span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;"><font color=3D"red">Michael: </font><font color=
=3D"black">What was the name of your first school?</font> <br>

<font color=3D"blue">you: </font><font color=3D"darkmagenta">16 12 1995 </f=
ont><br>

<font color=3D"blue">you: </font><font color=3D"darkmagenta">whitton waye</=
font> <br>

<font color=3D"blue">you: </font><font color=3D"darkmagenta">st Edmunds</fo=
nt></span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;"><font color=3D"darkmagenta">&nbsp;</font></span>=
</font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;">D.O.B: &nbsp;04/01/1995</span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;">&nbsp;</span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;"><font color=3D"navy" face=3D"Arial,sans-serif" s=
ize=3D"2"><span style=3D"font-size:10pt;"><b>Peter Self</b></span></font></=
span></font></div>
<div style=3D"margin:0;"><font face=3D"Calibri,sans-serif" size=3D"2"><span=
 style=3D"font-size:11pt;"><font color=3D"navy" face=3D"Arial,sans-serif" s=
ize=3D"2"><span style=3D"font-size:10pt;"><b>CS Training Manager</b></span>=
</font></span></font></div></span><br><br><div><span style=3D"font-style: i=
talic;">with regards,</span><br style=3D"font-style: italic;"><span style=
=3D"font-style: italic;">Ganin</span><br></div><br></div></body></html>
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