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Date: Tue, 14 Oct 2014 18:30:02 +0530 (IST)
From: Ramananda Moirangthem <ramananda@lsmindia.com>
To: Akhil Aggarwal <akhilaggarwal@lsmindia.com>, 
	Himanshu Bisht <himanshu@lsmindia.com>, 
	"Prem K. Goyary" <prem@lsmindia.com>, 
	Emelyn Dunan <emelyn@lsmindia.com>, 
	Romesh Singh <romesh@lsmindia.com>, Rahul Kumar <rahul@lsmindia.com>
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In-Reply-To: <17409751.101571413282778803.JavaMail.root@lsmindia.com>
Subject: Re: PKR additional staffing at night
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Any suggestion how I can MURDER Gaetano without leaving any trace? 




Thanks and Regards, 
MRSingh 

----- Original Message ----- 
From: "Ramananda Moirangthem" <ramananda@lsmindia.com> 
To: "Akhil Aggarwal" <akhilaggarwal@lsmindia.com>, "Himanshu Bisht" <himanshu@lsmindia.com>, "Prem K. Goyary" <prem@lsmindia.com>, "Emelyn Dunan" <emelyn@lsmindia.com>, "Romesh Singh" <romesh@lsmindia.com>, "Rahul Kumar" <rahul@lsmindia.com> 
Sent: Tuesday, October 14, 2014 4:02:58 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: PKR additional staffing at night 



FYI 


Thanks and Regards, 
MRSingh 

----- Original Message ----- 
From: "Deeksha Dadu" <deeksha@lsmindia.com> 
To: "M ramananda" <ramananda@lsmindia.com> 
Cc: "admin" <admin@lsmindia.com> 
Sent: Tuesday, October 14, 2014 3:34:38 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: PKR additional staffing at night 

As discussed, 

PKR needs additional staffing for this week. They need 3 logins at night the rest of the week, especially until Friday. Considering that, we will have to cancel Rama's second off for this week (let us give that to him next week if feasible) and send Himanshu at night for Wednesday and Thursday (9pm-6am). 

Also, we will need to make sure that the morning and afternoon agents take their maximum break while there is an overlap. When there is no back up, they must restrict it to under 10 minutes. 

At night also, agents must limit their breaks to under 30 minutes total. Agents need to compromise for this week as the flow at night is really high given the new software release. 

Please do explain this to all the agents in person and make sure that the instructions are followed. 

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<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: Times New Roman; font-size: 12pt; color: #003333'=
><font face=3D"tahoma, new york, times, serif" size=3D"2">Any suggestion ho=
w I can MURDER Gaetano without leaving any trace?<br><br></font><div><font =
face=3D"tahoma, new york, times, serif" size=3D"2"><br><font color=3D"#3333=
33"><i><br><font face=3D"times new roman, new york, times, serif">Thanks an=
d Regards,<br>MRSingh</font></i></font></font></div><font face=3D"tahoma, n=
ew york, times, serif" size=3D"2"><br><br>----- Original Message -----<br>F=
rom: "Ramananda Moirangthem" &lt;ramananda@lsmindia.com&gt;<br>To: "Akhil A=
ggarwal" &lt;akhilaggarwal@lsmindia.com&gt;, "Himanshu Bisht" &lt;himanshu@=
lsmindia.com&gt;, "Prem K. Goyary" &lt;prem@lsmindia.com&gt;, "Emelyn Dunan=
" &lt;emelyn@lsmindia.com&gt;, "Romesh Singh" &lt;romesh@lsmindia.com&gt;, =
"Rahul Kumar" &lt;rahul@lsmindia.com&gt;<br>Sent: Tuesday, October 14, 2014=
 4:02:58 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi<br>Subject: Re: =
PKR additional staffing at night<br><br></font><style>p { margin: 0; }</sty=
le><div style=3D"font-size: 12pt; color: rgb(0, 51, 51);"><font face=3D"tah=
oma, new york, times, serif" size=3D"2"><font color=3D"#FF0000"><br>&nbsp;&=
nbsp;FYI</font><br><br><br><i>Thanks and Regards, <br>MRSingh </i><br><br>-=
---- Original Message -----<br>From: "Deeksha Dadu" &lt;deeksha@lsmindia.co=
m&gt;<br>To: "M ramananda" &lt;ramananda@lsmindia.com&gt;<br>Cc: "admin" &l=
t;admin@lsmindia.com&gt;<br>Sent: Tuesday, October 14, 2014 3:34:38 PM GMT =
+05:30 Chennai, Kolkata, Mumbai, New Delhi<br>Subject: PKR additional staff=
ing at night<br><br>As discussed, <br><br>PKR needs additional staffing for=
 this week. They need 3 logins at night the rest of the week, especially un=
til Friday. Considering that, we will have to cancel Rama's second off for =
this week (let us give that to him next week if feasible) &nbsp;and send Hi=
manshu at night for Wednesday and Thursday (9pm-6am). <br><br>Also, we will=
 need to make sure that the morning and afternoon agents take their maximum=
 break while there is an overlap. When there is no back up, they must restr=
ict it to under 10 minutes. <br><br>At night also, agents must limit their =
breaks to under 30 minutes total. Agents need to compromise for this week a=
s the flow at night is really high given the new software release. <br><br>=
Please do explain this to all the agents in person and make sure that the i=
nstructions are followed. <br></font></div></div></body></html>
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