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Date: Thu, 24 Mar 2016 05:54:13 +0530 (IST)
From: Aftab  Khan <aftab@lsmindia.com>
To: Rahul Kumar <rahul@lsmindia.com>
Message-ID: <1236557468.30113.1458779053731.JavaMail.zimbra@lsmindia.com>
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Subject: Re: VIP Player list - 20 March 2015
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Thread-Topic: VIP Player list - 9 March 2015
Thread-Index: 0YwXtoe9I7ekKwSnY4K7DE23XRwURkyTpaQnqnFMJXyTq3kErVH1HrrX9IK32poQ172aIufKhey1OpVqXR6ofOuWIA==

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tOryba 
Query: First Deposit free-roll Tournament registering issue 
Action taken: Advised to click on Instant Play and register it from there. 
Game: Poker 
Date: 23 March 2016 

N1ACEMASTER 
Query: Asking about iDeal availability 
Action taken: advised about that we are working to sort out the Ideal issue hope it will be fixed soon 
Game: Poker 
Date: 23 March 2016 

madnutflush 
Query: chasing w/d req and login issue with Poker 
Action taken: advised that I have escalated his req to the concerned team to speed up his w/d process and password rest link sent. 
Game: Casino 
Date: 23 March 2016 

vestaxx 
Query: chasing w/d req 
Action taken: advised that I have escalated his req to the concerned team to speed up his w/d process 
Game: Poker 
Date: 23 March 2016 


Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


From: "Aftab Khan" <aftab@lsmindia.com> 
To: "Rahul Kumar" <rahul@lsmindia.com> 
Sent: Wednesday, March 23, 2016 10:50:20 PM 
Subject: Re: VIP Player list - 20 March 2015 

tOryba 
Query: 
Action taken: 
Game: Poker 
Date: 23 March 2016 

tOryba 
Query: 
Action taken: 
Game: Poker 
Date: 23 March 2016 


tOryba 
Query: 
Action taken: 
Game: Poker 
Date: 23 March 2016 


tOryba 
Query: 
Action taken: 
Game: Poker 
Date: 23 March 2016 


Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


From: "Aftab Khan" <aftab@lsmindia.com> 
To: "Rahul Kumar" <rahul@lsmindia.com> 
Sent: Wednesday, March 23, 2016 2:20:02 AM 
Subject: Re: VIP Player list - 20 March 2015 

LoryMoney 
Query: Chasing w/d req 
Action taken: Passes to SenCS as advised by the manager on Duty - Corrine 
Game: Poker 
Date: 20 March 2016 

LoryMoney 
Query: Chasing w/d req 
Action taken: Passes to SenCS as advised by the manager on Duty - Corrine 
Game: Poker 
Date: 20 March 2016 

Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


From: "Aftab Khan" <aftab@lsmindia.com> 
To: "Rahul Kumar" <rahul@lsmindia.com> 
Sent: Sunday, March 20, 2016 6:33:30 PM 
Subject: Re: VIP Player list - 20 March 2015 

NeedOfCash 
Query: SAR login issue again, user name mentioned on the list. 
Action taken: Passes to SenCS as advised by the manager on Duty - Corrine 
Game: Poker 
Date: 20 March 2016 

Essential 
Query: login issue 
Action taken: SAR login issue, Advised that the issue will be sort out till Monday. 
Game: Casino 
Date: 20 March 2016 

dev9t9ok 
Query: technical error while transaction process 
Action taken: Advised that please allow pop-ups to make a deposit via Skrill 
Game: Poker 
Date: 20 March 2016 

SashoRoman 
Query: Chasing w/d request 
Action taken: Informed that I will get credited with in next 24-48 working hours (Fully Processed) 
Game: Poker 
Date: 20 March 2016 


urwijn 
Query: Chasing w/d request 
Action taken: Informed that there were no w/d request made by his side. 
Game: Poker 
Date: 20 March 2016 



Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


From: "Aftab Khan" <aftab@lsmindia.com> 
To: "Rahul Kumar" <rahul@lsmindia.com> 
Cc: "Subir Chakma" <subir@lsmindia.com>, "Deeksha Dadu" <deeksha@lsmindia.com> 
Sent: Friday, March 18, 2016 7:04:08 AM 
Subject: Re: VIP Player list - 14 March 2015 

rotopgek 
Query: Chasing his w/d request. 
Action taken: Advised that it will be credited in next 24-48 hours. 
Game: Poker 
Date: 17 March 2016 

DaddyCoool 
Query: wants to update his email ID. 
Action taken: 
Game: Poker 
Date: 17 March 2016 


Whowantstowin10 
Query: Chasing for Cashout request. 
Action taken: Advised that it will get credited within 2-3 working days. 
Game: Poker 
Date: 17 March 2016 





Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


From: "Aftab Khan" <aftab@lsmindia.com> 
To: "Ramananda" <ramananda@lsmindia.com> 
Sent: Thursday, March 17, 2016 7:17:06 AM 
Subject: Re: VIP Player list - 14 March 2015 

morozevo 
Query: Login issue 
Action taken: Romanian Player, can't play due to Microgaming regulations. 
Game: Poker 
Date: 16 March 2016 

Fuzzwah 
Query: Login issue, SAR case 
Action taken: We are working to to resolve this issue for you as soon as possible. 
Game: Poker 
Date: 16 March 2016 

FishPolice 
Query: Wants to undo his self excluded account. 
Action taken: Advised it can not be done before the deadline. 
Game: Poker 
Date: 16 March 2016 




Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


From: "Aftab Khan" <aftab@lsmindia.com> 
To: "Ramananda" <ramananda@lsmindia.com> 
Sent: Monday, March 14, 2016 3:52:08 PM 
Subject: Re: VIP Player list - 14 March 2015 

Rakenalex 
Query: Login issue SAR scenario 2 case 
Action taken: Advised that he can play Instant Poker. 
Game: Poker 
Date: 14 March 2016 



Best Regards, 
Md Aftab Khan 
Team PKR - LSM 


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<html><body><div style=3D"font-family: arial, helvetica, sans-serif; font-s=
ize: 10pt; color: #000000"><div data-marker=3D"__QUOTED_TEXT__"><div style=
=3D"font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000=
000"><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"U=
serInformationItemValue">tOryba</span></div><div>Query: First Deposit free-=
roll Tournament registering issue<br>Action taken: Advised to click on Inst=
ant Play and register it from there.<br></div><div>Game: Poker<br>Date: 23<=
span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object"=
 id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_=
PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT2=
17_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbr=
a_date"> <span class=3D"Object" id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">Ma=
rch 2016</span></span></span></span></span></span></span></div><div><span c=
lass=3D"Object"></span><br></div><div><div><span id=3D"ctl00_UserMenu1_lblU=
serName_lblValue" class=3D"UserInformationItemValue">N1ACEMASTER</span></di=
v><div>Query: Asking about iDeal availability<br>Action taken: <span id=3D"=
ctl00_UserNotesControl1" style=3D"border-color: Transparent;">advised about=
 that we are working to sort out the Ideal issue hope it will be fixed soon=
</span><br></div><div>Game: Poker<br>Date: 23<span class=3D"Object" id=3D"O=
BJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_D=
WT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_z=
imbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"=
><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span clas=
s=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> <span class=3D"Object=
" id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">March 2016</span></span></span><=
/span></span></span></span></div><div><span class=3D"Object"></span><br></d=
iv><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"Use=
rInformationItemValue">madnutflush</span></div><div>Query: chasing w/d req =
and login issue with Poker<br>Action taken: <span id=3D"ctl00_UserNotesCont=
rol1" style=3D"border-color: Transparent;">advised that I have escalated hi=
s req to the concerned team to speed up his w/d process and password rest l=
ink sent.</span><br></div><div>Game: Casino<br>Date: 23<span class=3D"Objec=
t" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OB=
J_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DW=
T204_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zi=
mbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date">=
<span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> <span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">March 2016</span></spa=
n></span></span></span></span></span></div><div><span class=3D"Object"></sp=
an><br></div><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" cl=
ass=3D"UserInformationItemValue">vestaxx</span></div><div>Query: chasing w/=
d req<br>Action taken: <span id=3D"ctl00_UserNotesControl1" style=3D"border=
-color: Transparent;" data-mce-style=3D"border-color: Transparent;">advised=
 that I have escalated his req to the concerned team to speed up his w/d pr=
ocess</span><br></div><div>Game: Poker<br>Date: 23<span class=3D"Object" id=
=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PRE=
FIX_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_=
com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_=
date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span=
 class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> <span class=3D"O=
bject" id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">March 2016</span></span></s=
pan></span></span></span></span></div><div><span class=3D"Object"><br></spa=
n></div></div></div></div></div><br><div><div><span style=3D"font-size: 9pt=
;">Best Regards,</span><br></div><div><span style=3D"font-size: 9pt;">Md Af=
tab Khan</span><br></div><div><span style=3D"font-size: 9pt;">Team PKR - LS=
M</span><br></div></div><br><hr id=3D"zwchr"><div><b>From: </b>"Aftab Khan"=
 &lt;aftab@lsmindia.com&gt;<br><b>To: </b>"Rahul Kumar" &lt;rahul@lsmindia.=
com&gt;<br><b>Sent: </b>Wednesday, March 23, 2016 10:50:20 PM<br><b>Subject=
: </b>Re: VIP Player list - 20 March 2015<br></div><br><div><div style=3D"f=
ont-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000">=
<div><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"U=
serInformationItemValue">tOryba</span></div><div>Query: <br>Action taken: <=
br></div><div>Game: Poker<br>Date: 23<span class=3D"Object" id=3D"OBJ_PREFI=
X_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT185_co=
m_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_da=
te"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><span c=
lass=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span class=3D"Obj=
ect" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> <span class=3D"Object" id=3D"=
OBJ_PREFIX_DWT147_com_zimbra_date">March 2016</span></span></span></span></=
span></span></span></div><div><span class=3D"Object"><span class=3D"Object"=
><span class=3D"Object"><span class=3D"Object"><span class=3D"Object"><span=
 class=3D"Object"><span class=3D"Object"></span></span></span></span></span=
></span></span><br></div><div><div><div><div><span id=3D"ctl00_UserMenu1_lb=
lUserName_lblValue" class=3D"UserInformationItemValue">tOryba</span></div><=
div>Query: <br>Action taken: <br></div><div>Game: Poker<br>Date: 23<span cl=
ass=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Obje=
ct" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"O=
BJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_D=
WT172_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_z=
imbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date">=
 <span class=3D"Object" id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">March 2016=
</span></span></span></span></span></span></span></div></div></div><br><br>=
<div><div><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=
=3D"UserInformationItemValue">tOryba</span></div><div>Query: <br>Action tak=
en: <br></div><div>Game: Poker<br>Date: 23<span class=3D"Object" id=3D"OBJ_=
PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT1=
85_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimb=
ra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><s=
pan class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> <span class=3D"Object"=
 id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">March 2016</span></span></span></=
span></span></span></span></div></div></div><br><br><div><div><div><div><sp=
an id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"UserInformationItem=
Value">tOryba</span></div><div>Query: <br>Action taken: <br></div><div>Game=
: Poker<br>Date: 23<span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbr=
a_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><sp=
an class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D=
"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=
=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PRE=
FIX_DWT85_com_zimbra_date"> <span class=3D"Object" id=3D"OBJ_PREFIX_DWT147_=
com_zimbra_date">March 2016</span></span></span></span></span></span></span=
></div></div></div><br></div></div></div></div></div><br><div><div><span st=
yle=3D"font-size: 9pt;">Best Regards,</span><br></div><div><span style=3D"f=
ont-size: 9pt;">Md Aftab Khan</span><br></div><div><span style=3D"font-size=
: 9pt;">Team PKR - LSM</span><br></div></div><br><hr id=3D"zwchr"><div><b>F=
rom: </b>"Aftab Khan" &lt;aftab@lsmindia.com&gt;<br><b>To: </b>"Rahul Kumar=
" &lt;rahul@lsmindia.com&gt;<br><b>Sent: </b>Wednesday, March 23, 2016 2:20=
:02 AM<br><b>Subject: </b>Re: VIP Player list - 20 March 2015<br></div><br>=
<div><div style=3D"font-family: arial, helvetica, sans-serif; font-size: 10=
pt; color: #000000"><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblVa=
lue" class=3D"UserInformationItemValue">LoryMoney</span></div><div>Query: C=
hasing w/d req<br>Action taken: Passes to SenCS as advised by the manager o=
n Duty - Corrine<br></div><div>Game: Poker<br>Date: 20<span class=3D"Object=
" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ=
_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT=
204_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zim=
bra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><=
span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> <span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT147_com_zimbra_date">March 2016</span></spa=
n></span></span></span></span></span></div></div><br><div><div><div><span i=
d=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"UserInformationItemValu=
e">LoryMoney</span></div><div>Query: Chasing w/d req<br>Action taken: Passe=
s to SenCS as advised by the manager on Duty - Corrine<br></div><div>Game: =
Poker<br>Date: 20<span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_=
date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span=
 class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"O=
bject" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=
=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PRE=
FIX_DWT85_com_zimbra_date"> <span class=3D"Object" id=3D"OBJ_PREFIX_DWT147_=
com_zimbra_date">March 2016</span></span></span></span></span></span></span=
></div></div><br></div><div><div><span style=3D"font-size: 9pt;">Best Regar=
ds,</span><br></div><div><span style=3D"font-size: 9pt;">Md Aftab Khan</spa=
n><br></div><div><span style=3D"font-size: 9pt;">Team PKR - LSM</span><br><=
/div></div><br><hr id=3D"zwchr"><div><b>From: </b>"Aftab Khan" &lt;aftab@ls=
mindia.com&gt;<br><b>To: </b>"Rahul Kumar" &lt;rahul@lsmindia.com&gt;<br><b=
>Sent: </b>Sunday, March 20, 2016 6:33:30 PM<br><b>Subject: </b>Re: VIP Pla=
yer list - 20 March 2015<br></div><br><div><div style=3D"font-family: arial=
, helvetica, sans-serif; font-size: 10pt; color: #000000"><div><div style=
=3D"font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000=
000"><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"U=
serInformationItemValue">NeedOfCash</span></div><div>Query: SAR login issue=
 again, user name mentioned on the list.<br>Action taken: Passes to SenCS a=
s advised by the manager on Duty - Corrine<br></div><div>Game: Poker<br>Dat=
e: 20<span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span =
class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D"Ob=
ject" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object" id=3D=
"OBJ_PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX=
_DWT217_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_=
zimbra_date"> March 2016</span></span></span></span></span></span></div><di=
v><span class=3D"Object"></span><br></div><div><div><span id=3D"ctl00_UserM=
enu1_lblUserName_lblValue" class=3D"UserInformationItemValue">Essential</sp=
an></div><div>Query: login issue<br>Action taken: SAR login issue, Advised =
that the issue will be sort out till Monday.<br></div><div>Game: Casino<br>=
Date: 20<span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><sp=
an class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D=
"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object" id=
=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PRE=
FIX_DWT217_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_c=
om_zimbra_date"> March 2016</span></span></span></span></span></span></div>=
<div><span class=3D"Object"></span><br><span id=3D"ctl00_UserMenu1_lblUserN=
ame_lblValue" class=3D"UserInformationItemValue">dev9t9ok</span></div><div>=
<span class=3D"Object"></span><div>Query: technical error while transaction=
 process<br>Action taken: Advised that please allow pop-ups to make a depos=
it via Skrill<br></div><div>Game: Poker<br>Date: 20<span class=3D"Object" i=
d=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PR=
EFIX_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204=
_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra=
_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><spa=
n class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> March 2016</spa=
n></span></span></span></span></span></div><div><span class=3D"Object"></sp=
an><br></div><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" cl=
ass=3D"UserInformationItemValue">SashoRoman</span></div><div>Query: Chasing=
 w/d request<br>Action taken: Informed that I will get credited with in nex=
t 24-48 working hours (Fully Processed)<br></div><div>Game: Poker<br>Date: =
20<span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span cla=
ss=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D"Objec=
t" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object" id=3D"OB=
J_PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DW=
T217_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zim=
bra_date"> March 2016</span></span></span></span></span></span></div><div><=
span class=3D"Object"></span><br></div><div><span class=3D"Object"></span><=
br></div><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=
=3D"UserInformationItemValue">urwijn</span></div><div>Query: Chasing w/d re=
quest<br>Action taken: Informed that there were no w/d request made by his =
side.<br></div><div>Game: Poker<br>Date: 20<span class=3D"Object" id=3D"OBJ=
_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT=
185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zim=
bra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><=
span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date"><span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT85_com_zimbra_date"> March 2016</span></spa=
n></span></span></span></span></div><div><span class=3D"Object"></span><br>=
</div><div><span class=3D"Object"></span><br></div><br id=3D"ctl00_UserMenu=
1_lblUserName_lblValue" class=3D"UserInformationItemValue"></div></div></di=
v></div></div><div><div><span style=3D"font-size: 9pt;">Best Regards,</span=
><br></div><div><span style=3D"font-size: 9pt;">Md Aftab Khan</span><br></d=
iv><div><span style=3D"font-size: 9pt;">Team PKR - LSM</span><br></div></di=
v><br><hr id=3D"zwchr"><div><b>From: </b>"Aftab Khan" &lt;aftab@lsmindia.co=
m&gt;<br><b>To: </b>"Rahul Kumar" &lt;rahul@lsmindia.com&gt;<br><b>Cc: </b>=
"Subir Chakma" &lt;subir@lsmindia.com&gt;, "Deeksha Dadu" &lt;deeksha@lsmin=
dia.com&gt;<br><b>Sent: </b>Friday, March 18, 2016 7:04:08 AM<br><b>Subject=
: </b>Re: VIP Player list - 14 March 2015<br></div><br><div><div style=3D"f=
ont-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000">=
<div><div style=3D"font-family: arial, helvetica, sans-serif; font-size: 10=
pt; color: #000000"><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblVa=
lue" class=3D"UserInformationItemValue">rotopgek</span></div><div>Query: Ch=
asing his w/d request.<br>Action taken: Advised that it will be credited in=
 next 24-48 hours.<br></div><div>Game: Poker<br>Date: <span class=3D"Object=
" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ=
_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT=
204_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zim=
bra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date">1=
7 March 2016</span></span></span></span></span></div><div><span class=3D"Ob=
ject"></span><br></div><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lb=
lValue" class=3D"UserInformationItemValue">DaddyCoool</span></div><div>Quer=
y: wants to update his email ID.<br>Action taken: <br></div><div>Game: Poke=
r<br>Date: <span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date">=
<span class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object"=
 id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_=
PREFIX_DWT217_com_zimbra_date">17 March 2016</span></span></span></span></s=
pan></div><br><div><span class=3D"Object"></span><br></div><div><div><span =
id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"UserInformationItemVal=
ue">Whowantstowin10</span></div><div>Query: Chasing for Cashout request.<br=
>Action taken: Advised that it will get credited within 2-3 working days.<b=
r></div><div>Game: Poker<br>Date: <span class=3D"Object" id=3D"OBJ_PREFIX_D=
WT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_z=
imbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"=
><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date"><span clas=
s=3D"Object" id=3D"OBJ_PREFIX_DWT217_com_zimbra_date">17 March 2016</span><=
/span></span></span></span></div><br><div><span class=3D"Object"></span><br=
></div><div><br id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"UserIn=
formationItemValue"><div><span class=3D"Object"><br></span></div></div></di=
v></div></div><br><div><div><span style=3D"font-size: 9pt;">Best Regards,</=
span><br></div><div><span style=3D"font-size: 9pt;">Md Aftab Khan</span><br=
></div><div><span style=3D"font-size: 9pt;">Team PKR - LSM</span><br></div>=
</div><br><hr id=3D"zwchr"><div><b>From: </b>"Aftab Khan" &lt;aftab@lsmindi=
a.com&gt;<br><b>To: </b>"Ramananda" &lt;ramananda@lsmindia.com&gt;<br><b>Se=
nt: </b>Thursday, March 17, 2016 7:17:06 AM<br><b>Subject: </b>Re: VIP Play=
er list - 14 March 2015<br></div><br><div><div style=3D"font-family: arial,=
 helvetica, sans-serif; font-size: 10pt; color: #000000"><div><div style=3D=
"font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000=
"><div><div style=3D"font-family: arial, helvetica, sans-serif; font-size: =
10pt; color: #000000"><div><div style=3D"font-family: arial, helvetica, san=
s-serif; font-size: 10pt; color: #000000"><div><div><div><span id=3D"ctl00_=
UserMenu1_lblUserName_lblValue" class=3D"UserInformationItemValue">morozevo=
</span></div><div>Query: Login issue<br>Action taken: Romanian Player, can'=
t play due to Microgaming regulations.<br></div><div>Game: Poker<br>Date: <=
span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=
=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object"=
 id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_=
PREFIX_DWT172_com_zimbra_date">16 March 2016</span></span></span></span></d=
iv><div><span class=3D"Object"></span><br></div><div><div><div><span id=3D"=
ctl00_UserMenu1_lblUserName_lblValue" class=3D"UserInformationItemValue">Fu=
zzwah</span></div><div>Query: Login issue, SAR case<br>Action taken: We are=
 working to to resolve this issue for you as soon as possible.<br></div><di=
v>Game: Poker<br>Date: <span class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_z=
imbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"=
><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com_zimbra_date"><span clas=
s=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_date">16 March 2016</span><=
/span></span></span></div><div><span class=3D"Object"></span><br></div><div=
><div><div><span id=3D"ctl00_UserMenu1_lblUserName_lblValue" class=3D"UserI=
nformationItemValue">FishPolice</span></div><div>Query: Wants to undo his s=
elf excluded account.<br>Action taken: Advised it can not be done before th=
e deadline.<br></div><div>Game: Poker<br>Date: <span class=3D"Object" id=3D=
"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX=
_DWT185_com_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT204_com=
_zimbra_date"><span class=3D"Object" id=3D"OBJ_PREFIX_DWT172_com_zimbra_dat=
e">16 March 2016</span></span></span></span></div><div><span class=3D"Objec=
t"></span><br></div><div><div><br id=3D"ctl00_UserMenu1_lblUserName_lblValu=
e" class=3D"UserInformationItemValue"><div><span class=3D"Object"><br></spa=
n></div></div></div></div></div></div></div></div></div><br><div><div><span=
 style=3D"font-size: 9pt;">Best Regards,</span><br></div><div><span style=
=3D"font-size: 9pt;">Md Aftab Khan</span><br></div><div><span style=3D"font=
-size: 9pt;">Team PKR - LSM</span><br></div></div><br><hr id=3D"zwchr"><div=
><b>From: </b>"Aftab Khan" &lt;aftab@lsmindia.com&gt;<br><b>To: </b>"Ramana=
nda" &lt;ramananda@lsmindia.com&gt;<br><b>Sent: </b>Monday, March 14, 2016 =
3:52:08 PM<br><b>Subject: </b>Re: VIP Player list - 14 March 2015<br></div>=
<br><div><div style=3D"font-family: arial, helvetica, sans-serif; font-size=
: 10pt; color: #000000"><div><div style=3D"font-family: arial, helvetica, s=
ans-serif; font-size: 10pt; color: #000000"><div><div><span id=3D"ctl00_Use=
rMenu1_lblUserName_lblValue" class=3D"UserInformationItemValue">Rakenalex</=
span></div><div>Query: Login issue SAR scenario 2 case<br>Action taken: Adv=
ised that he can play Instant Poker.<br></div><div>Game: Poker<br>Date: <sp=
an class=3D"Object" id=3D"OBJ_PREFIX_DWT128_com_zimbra_date"><span class=3D=
"Object" id=3D"OBJ_PREFIX_DWT185_com_zimbra_date"><span class=3D"Object" id=
=3D"OBJ_PREFIX_DWT204_com_zimbra_date">14 March 2016</span></span></span></=
div><div><span class=3D"Object"></span><br></div><div><span class=3D"Object=
"></span><br></div></div><br><div><div><span style=3D"font-size: 9pt;">Best=
 Regards,</span><br></div><div><span style=3D"font-size: 9pt;">Md Aftab Kha=
n</span><br></div><div><span style=3D"font-size: 9pt;">Team PKR - LSM</span=
><br></div></div></div></div></div></div></div></div></div></div></div></di=
v></div></div></div></div></div></div></div></div></div></div></div></div><=
/div></div></div><br></div></div></body></html>
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