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Date: Sun, 29 May 2016 16:21:59 +0300
Message-ID: <CAD3hhU1N+4Ai55g4hfwJ6Z975srPqr82xLJK9L49B+Et+6-UWg@mail.gmail.com>
Subject: =?UTF-8?B?UmU6IENSTSBEYWlseSBBY3Rpdml0eSDigJMgRGF0ZTogNS8yOC8yMDE2?=
From: Dvir Ackerman <dvir@luckgenome.com>
To: Elitsa Todorova <elitsa@luckgenome.com>
Cc: Chantelle Russak <chantelle@luckgenome.com>, Support Team <scsupport@luckgenome.com>, 
	Liat Adir <liat@luckgenome.com>, Guy Ezra <guy@luckgenome.com>
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The 2nd task in Daily Mission today is to win Free Spins in Vegas High
Rollers 9 (*not any high roller machine*) - this is correct

On Sun, May 29, 2016 at 4:09 PM, Elitsa Todorova <elitsa@luckgenome.com>
wrote:

> Hi Dvir,
>
> Yes, but can you please address my queries? Here they are again:
>
> The 2nd task in Daily Mission today is to win Free Spins in Vegas High
> Rollers 9 (*not any high roller machine*) - is that correct?
> Also, FYI* this will cause confusion with players who mistake the logo
> for the regular Vegas Spins machine.*
>
> *We already received our first ticket on my second point. *JoAnn Fjelland
> (VIP - UID 2559313 - #56850) said *"I've gotten the free spin round in
> Fabulous Vegas twice this morning and it didn't complete my daily mission
> or give me the coins?"*. Logs show she's spinning in Vegas Spins Regular
> though.
>
> *@Chantelle,* FYI.
>
> *@Team *- please inform JoAnn that today is High Rollers day and she has
> to win Free Spins in Vegas High Rollers to complete her Daily Mission tas=
k.
> We can see she was spinning in Vegas Spins Regular instead, which is why =
it
> didn't count.
>
> Thanks,
> Elitsa
>
> On Sun, May 29, 2016 at 3:26 PM, Dvir Ackerman <dvir@luckgenome.com>
> wrote:
>
>> thank you.
>> high rollers day just started,
>> Vegas High Roller machine is now the first machine
>>
>> On Sun, May 29, 2016 at 3:08 PM, Elitsa Todorova <elitsa@luckgenome.com>
>> wrote:
>>
>>> Hi,
>>>
>>> *@Liat and @Dvir* - the 2nd task in Daily Mission today is to win Free
>>> Spins in Vegas High Rollers 9 (not any high roller machine) - correct?
>>> *Also, FYI this will cause confusion with players who mistake the logo
>>> for the regular Vegas Spins machine.*
>>>
>>> *@Team*, FYI + edits on the Daily Mission section:
>>>
>>> *Daily Mission Tasks *
>>> > Win (X) amount of coins =3D Win 3,300 coins WITH MULTIPLIER (my
>>> multiplier is 195 so for me it's 643,500 coins)
>>> > Win a Free Spins round in Vegas High Rollers* (not any high roller
>>> machine).*
>>> > Spin 5 times in any game.
>>>
>>> *Daily Mission Rewards:*
>>> 1 Task =3D 350 coins w/ a multiplier
>>> 2 Tasks =3D 560 coins w a multiplier
>>> 3 Tasks =3D 3,300 coins w/ a multiplier
>>>
>>>
>>> [image: Inline image 1]
>>>
>>>
>>> ---------- Forwarded message ----------
>>> From: Chantelle Russak <chantelle@luckgenome.com>
>>> Date: Sun, May 29, 2016 at 1:05 PM
>>> Subject: CRM Daily Activity =E2=80=93 Date: 5/28/2016
>>> To: Dana Azriel <dana@luckgenome.com>, Dvir Ackerman <
>>> dvir@luckgenome.com>, guy@luckgenome.com, liat@luckgenome.com,
>>> asael@luckgenome.com, Elitsa Todorova <elitsa@luckgenome.com>
>>> Cc: chantelle@luckgenome.com
>>>
>>>
>>> *CRM Daily Activity =E2=80=93 Date:* 5/28/2016
>>>
>>>
>>>
>>> *Promo Title: *
>>>
>>> Memorial Day weekend festivities.
>>>
>>> Day 4 =E2=80=93 High Rollers Day
>>>
>>> *Featured Games*
>>>
>>> All High Roller Games on Fire
>>>
>>>
>>>
>>> *Starting time:*
>>>
>>> ~ 15:00
>>>
>>> *Push Notification: *
>>>
>>> MEMORIAL DAY WEEKEND Yeah!=F0=9F=94=B8Are you a High-Roller? Conquer al=
l 100 line
>>> games & take home the Big Wins! =F0=9F=92=B0
>>>
>>>
>>>
>>> *Daily Mission:*
>>>
>>> =C3=98 Win (X) amount of coins
>>>
>>> =C3=98 Get 1 FREE Spin in any high roller game
>>>
>>> =C3=98 Spin 5 times in any game.
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> *Regards,*
>>>
>>>
>>> *Elitsa Todorova*Support Team Lead
>>>
>>> This email and any attachments are confidential, and may be legally
>>> privileged and protected by copyright. If you are not the intended
>>> recipient dissemination or copying of this email is prohibited. If you =
have
>>> received this in error, please notify the sender by replying by email a=
nd
>>> then delete the email completely from your system.
>>>
>>> Any views or opinions are solely those of the sender. This communicatio=
n
>>> is not intended to form a binding contract unless expressly indicated t=
o
>>> the contrary and properly authorised. Any actions taken on the basis of
>>> this email are at the recipient's own risk.
>>>
>>
>>
>
>
> --
>
> *Regards,*
>
>
> *Elitsa Todorova*Support Team Lead
>
> This email and any attachments are confidential, and may be legally
> privileged and protected by copyright. If you are not the intended
> recipient dissemination or copying of this email is prohibited. If you ha=
ve
> received this in error, please notify the sender by replying by email and
> then delete the email completely from your system.
>
> Any views or opinions are solely those of the sender. This communication
> is not intended to form a binding contract unless expressly indicated to
> the contrary and properly authorised. Any actions taken on the basis of
> this email are at the recipient's own risk.
>

--001a1130cf6c58fb310533fb06e1
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<div dir=3D"ltr"><br><div><span style=3D"color:rgb(0,0,0);font-size:12.8px"=
>The 2nd task in Daily Mission today is to win Free Spins in Vegas High Rol=
lers 9 (</span><b style=3D"color:rgb(0,0,0);font-size:12.8px">not any high =
roller machine</b><span style=3D"color:rgb(0,0,0);font-size:12.8px">) - thi=
s is correct</span><br></div></div><div class=3D"gmail_extra"><br><div clas=
s=3D"gmail_quote">On Sun, May 29, 2016 at 4:09 PM, Elitsa Todorova <span di=
r=3D"ltr">&lt;<a href=3D"mailto:elitsa@luckgenome.com" target=3D"_blank">el=
itsa@luckgenome.com</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_quo=
te" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"=
><div dir=3D"ltr">Hi Dvir,<div><br>Yes, but can you please address my queri=
es? Here they are again:</div><div><br></div><div><span style=3D"color:rgb(=
0,0,0);font-size:12.8px">The 2nd task in Daily Mission today is to win Free=
 Spins in Vegas High Rollers 9 (<b>not any high roller machine</b>) - is th=
at correct?=C2=A0</span><span class=3D""><br style=3D"color:rgb(0,0,0);font=
-size:12.8px"><span style=3D"color:rgb(0,0,0);font-size:12.8px">Also, FYI</=
span><b style=3D"color:rgb(0,0,0);font-size:12.8px"> this will cause confus=
ion with players who mistake the logo for the regular Vegas Spins machine.<=
/b><br style=3D"color:rgb(0,0,0);font-size:12.8px"></span></div><div><b sty=
le=3D"color:rgb(0,0,0);font-size:12.8px"><br></b></div><div><font color=3D"=
#000000"><span style=3D"font-size:12.8px"><b>We already received our first =
ticket on my second point. </b>JoAnn Fjelland (VIP - UID=C2=A02559313 - #56=
850) said <i>&quot;I&#39;ve gotten the free spin round in Fabulous Vegas tw=
ice this morning and it didn&#39;t complete my daily mission or give me the=
 coins?&quot;</i>. Logs show she&#39;s spinning in Vegas Spins Regular thou=
gh.=C2=A0</span></font></div><div><font color=3D"#000000"><span style=3D"fo=
nt-size:12.8px"><br></span></font></div><div><font color=3D"#000000"><span =
style=3D"font-size:12.8px"><b>@Chantelle,</b> FYI.</span></font></div><div>=
<font color=3D"#000000"><span style=3D"font-size:12.8px"><br></span></font>=
</div><div><font color=3D"#000000"><span style=3D"font-size:12.8px"><b>@Tea=
m </b>- please inform JoAnn that today is High Rollers day and she has to w=
in Free Spins in Vegas High Rollers to complete her Daily Mission task. We =
can see she was spinning in Vegas Spins Regular instead, which is why it di=
dn&#39;t count.</span></font></div><div><font color=3D"#000000"><span style=
=3D"font-size:12.8px"><br>Thanks,<br>Elitsa</span></font></div></div><div c=
lass=3D"HOEnZb"><div class=3D"h5"><div class=3D"gmail_extra"><br><div class=
=3D"gmail_quote">On Sun, May 29, 2016 at 3:26 PM, Dvir Ackerman <span dir=
=3D"ltr">&lt;<a href=3D"mailto:dvir@luckgenome.com" target=3D"_blank">dvir@=
luckgenome.com</a>&gt;</span> wrote:<br><blockquote class=3D"gmail_quote" s=
tyle=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div=
 dir=3D"ltr">thank you.<div>high rollers day just started,</div><div>Vegas =
High Roller machine is now the first machine</div></div><div><div><div clas=
s=3D"gmail_extra"><br><div class=3D"gmail_quote">On Sun, May 29, 2016 at 3:=
08 PM, Elitsa Todorova <span dir=3D"ltr">&lt;<a href=3D"mailto:elitsa@luckg=
enome.com" target=3D"_blank">elitsa@luckgenome.com</a>&gt;</span> wrote:<br=
><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1=
px #ccc solid;padding-left:1ex"><div dir=3D"ltr">Hi,<br><br><b>@Liat and @D=
vir</b> - the 2nd task in Daily Mission today is to win Free Spins in Vegas=
 High Rollers 9 (not any high roller machine) - correct?=C2=A0<br><b>Also, =
FYI this will cause confusion with players who mistake the logo for the reg=
ular Vegas Spins machine.</b><br><br><b>@Team</b>, FYI + edits on the Daily=
 Mission section:=C2=A0<div><br></div><div><u>Daily Mission Tasks=C2=A0</u>=
<br>&gt; Win (X) amount of coins =3D Win 3,300 coins WITH MULTIPLIER (my mu=
ltiplier is 195 so for me it&#39;s 643,500 coins)</div><div>&gt; Win a Free=
 Spins round in Vegas High Rollers<b> (not any high roller machine).</b></d=
iv><span><div>&gt; Spin 5 times in any game.</div><div><br></div></span><di=
v><u>Daily Mission Rewards:</u></div><div>1 Task =3D 350 coins w/ a multipl=
ier</div><div>2 Tasks =3D 560 coins w a multiplier</div><div>3 Tasks =3D 3,=
300 coins w/ a multiplier</div><div><br><br><img src=3D"cid:ii_154fc65f6660=
d960" alt=3D"Inline image 1" width=3D"472" height=3D"312"><div><div><br><br=
><div class=3D"gmail_quote">---------- Forwarded message ----------<br>From=
: <b class=3D"gmail_sendername">Chantelle Russak</b> <span dir=3D"ltr">&lt;=
<a href=3D"mailto:chantelle@luckgenome.com" target=3D"_blank">chantelle@luc=
kgenome.com</a>&gt;</span><br>Date: Sun, May 29, 2016 at 1:05 PM<br>Subject=
: CRM Daily Activity =E2=80=93 Date: 5/28/2016<br>To: Dana Azriel &lt;<a hr=
ef=3D"mailto:dana@luckgenome.com" target=3D"_blank">dana@luckgenome.com</a>=
&gt;, Dvir Ackerman &lt;<a href=3D"mailto:dvir@luckgenome.com" target=3D"_b=
lank">dvir@luckgenome.com</a>&gt;, <a href=3D"mailto:guy@luckgenome.com" ta=
rget=3D"_blank">guy@luckgenome.com</a>, <a href=3D"mailto:liat@luckgenome.c=
om" target=3D"_blank">liat@luckgenome.com</a>, <a href=3D"mailto:asael@luck=
genome.com" target=3D"_blank">asael@luckgenome.com</a>, Elitsa Todorova &lt=
;<a href=3D"mailto:elitsa@luckgenome.com" target=3D"_blank">elitsa@luckgeno=
me.com</a>&gt;<br>Cc: <a href=3D"mailto:chantelle@luckgenome.com" target=3D=
"_blank">chantelle@luckgenome.com</a><br><br><br><div lang=3D"EN-US" link=
=3D"#0563C1" vlink=3D"#954F72"><div><p class=3D"MsoNormal"><b><u><span styl=
e=3D"font-size:22pt;color:red">CRM Daily Activity =E2=80=93 Date:</span></u=
></b><span style=3D"font-size:22pt;color:red">=C2=A05/28/2016</span><u></u>=
<u></u></p><p class=3D"MsoNormal"><span style=3D"font-size:14pt;color:red">=
=C2=A0</span><u></u><u></u></p><p class=3D"MsoNormal"><b><u><span style=3D"=
font-size:14pt">Promo Title:=C2=A0</span></u></b><u></u><u></u></p><p class=
=3D"MsoNormal" style=3D"margin-bottom:12pt"><span lang=3D"EN-GB" style=3D"f=
ont-size:14pt;font-family:&#39;Segoe UI Symbol&#39;,sans-serif">Memorial Da=
y weekend festivities. </span><u></u><u></u></p><p class=3D"MsoNormal" styl=
e=3D"margin-bottom:12pt"><span lang=3D"EN-GB" style=3D"font-size:14pt;font-=
family:&#39;Segoe UI Symbol&#39;,sans-serif">Day 4 =E2=80=93 High Rollers D=
ay</span><u></u><u></u></p><p class=3D"MsoNormal"><b><u><span style=3D"font=
-size:14pt">Featured Games</span></u></b><span lang=3D"EN-GB" style=3D"font=
-size:14pt;font-family:&#39;Segoe UI Symbol&#39;,sans-serif">=C2=A0</span><=
u></u><u></u></p><p class=3D"MsoNormal"><span lang=3D"EN-GB" style=3D"font-=
size:14pt;font-family:&#39;Segoe UI Symbol&#39;,sans-serif">All High Roller=
 Games on Fire</span><u></u><u></u></p><p class=3D"MsoNormal" style=3D"marg=
in-bottom:14pt"><span style=3D"font-size:14pt">=C2=A0</span><u></u><u></u><=
/p><p class=3D"MsoNormal"><b><u><span style=3D"font-size:14pt">Starting tim=
e:</span></u></b><u></u><u></u></p><p class=3D"MsoNormal"><span lang=3D"EN-=
GB" style=3D"font-size:14pt;font-family:&#39;Segoe UI Symbol&#39;,sans-seri=
f">~ 15:00</span><span lang=3D"EN-GB" style=3D"font-size:9.5pt">=C2=A0</spa=
n><u></u><u></u></p><p class=3D"MsoNormal"><b><u><span style=3D"font-size:1=
4pt">Push Notification:=C2=A0</span></u></b><u></u><u></u></p><p class=3D"M=
soNormal"><span lang=3D"EN-GB" style=3D"font-size:14pt;font-family:&#39;Seg=
oe UI Symbol&#39;,sans-serif">MEMORIAL DAY WEEKEND Yeah!=F0=9F=94=B8Are you=
 a High-Roller? Conquer all 100 line games &amp; take home the Big Wins! =
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font-family:&#39;Segoe UI Symbol&#39;,sans-serif"><u></u>=C2=A0<u></u></spa=
n></p><p class=3D"MsoNormal"><b><u><span style=3D"font-size:14pt">Daily Mis=
sion:</span></u></b><u></u><u></u></p><p><span lang=3D"EN-GB" style=3D"font=
-size:14pt;font-family:Wingdings">=C3=98</span><span lang=3D"EN-GB" style=
=3D"font-size:7pt">=C2=A0</span><span lang=3D"EN-GB" style=3D"font-size:14p=
t;font-family:&#39;Segoe UI Symbol&#39;,sans-serif">Win (X) amount of coins=
 =C2=A0=C2=A0=C2=A0</span><u></u><u></u></p><p><span lang=3D"EN-GB" style=
=3D"font-size:14pt;font-family:Wingdings">=C3=98</span><span lang=3D"EN-GB"=
 style=3D"font-size:7pt">=C2=A0</span><span lang=3D"EN-GB" style=3D"font-si=
ze:14pt;font-family:&#39;Segoe UI Symbol&#39;,sans-serif">Get 1 FREE Spin i=
n any high roller game =C2=A0</span><u></u><u></u></p><p class=3D"MsoNormal=
"><span lang=3D"EN-GB" style=3D"font-size:14pt;font-family:Wingdings">=C3=
=98</span><span lang=3D"EN-GB" style=3D"font-size:7pt">=C2=A0</span><span l=
ang=3D"EN-GB" style=3D"font-size:14pt;font-family:&#39;Segoe UI Symbol&#39;=
,sans-serif">Spin 5 times in any game. =C2=A0=C2=A0</span><u></u><u></u></p=
><p class=3D"MsoNormal"><span lang=3D"EN-GB" style=3D"font-size:11pt;font-f=
amily:Calibri,sans-serif">=C2=A0</span><u></u><u></u></p><p class=3D"MsoNor=
mal"><span lang=3D"EN-GB" style=3D"font-size:11pt;font-family:Calibri,sans-=
serif"><u></u>=C2=A0<u></u></span></p></div></div></div><br><br clear=3D"al=
l"><div><br></div></div></div><span><font color=3D"#888888">-- <br><div dat=
a-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div><div dir=3D"ltr"><div=
><div dir=3D"ltr"><p style=3D"line-height:9.75pt"><b><span style=3D"font-si=
ze:8pt;font-family:Verdana,sans-serif"><font color=3D"#000000">Regards,</fo=
nt></span></b></p>

<p style=3D"line-height:9.75pt"><font color=3D"#000000"><b><span style=3D"f=
ont-size:8pt;font-family:Verdana,sans-serif">Elitsa Todorova<br></span></b>=
<span style=3D"font-size:8pt;font-family:Verdana,sans-serif">Support Team L=
ead</span></font></p><p><span style=3D"font-size:8pt;font-family:Arial,sans=
-serif;color:rgb(132,132,132)">This email and any attachments are confident=
ial, and may be
legally privileged and protected by copyright. If you are not the intended
recipient dissemination or copying of this email is prohibited. If you have
received this in error, please notify the sender by replying by email and t=
hen
delete the email completely from your system.</span></p><p style=3D"line-he=
ight:9.75pt">



</p><p><span style=3D"font-size:8pt;font-family:Arial,sans-serif;color:rgb(=
132,132,132)">Any views or opinions are solely those of the sender. This
communication is not intended to form a binding contract unless expressly
indicated to the contrary and properly authorised. Any actions taken on the
basis of this email are at the recipient&#39;s own risk.</span><span style=
=3D"font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"></s=
pan></p></div></div></div></div></div></div>
</font></span></div></div>
</blockquote></div><br></div>
</div></div></blockquote></div><br><br clear=3D"all"><div><br></div>-- <br>=
<div data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div><div dir=3D"l=
tr"><div><div dir=3D"ltr"><p style=3D"line-height:9.75pt;text-autospace:non=
e"><b><span style=3D"font-size:8pt;font-family:Verdana,sans-serif"><font co=
lor=3D"#000000">Regards,</font></span></b></p>

<p style=3D"line-height:9.75pt;text-autospace:none"><font color=3D"#000000"=
><b><span style=3D"font-size:8pt;font-family:Verdana,sans-serif">Elitsa Tod=
orova<br></span></b><span style=3D"font-size:8pt;font-family:Verdana,sans-s=
erif">Support Team Lead</span></font></p><p><span style=3D"font-size:8.0pt;=
font-family:&quot;Arial&quot;,&quot;sans-serif&quot;;color:#848484">This em=
ail and any attachments are confidential, and may be
legally privileged and protected by copyright. If you are not the intended
recipient dissemination or copying of this email is prohibited. If you have
received this in error, please notify the sender by replying by email and t=
hen
delete the email completely from your system.</span></p><p style=3D"line-he=
ight:9.75pt;text-autospace:none">



</p><p><span style=3D"font-size:8.0pt;font-family:&quot;Arial&quot;,&quot;s=
ans-serif&quot;;color:#848484">Any views or opinions are solely those of th=
e sender. This
communication is not intended to form a binding contract unless expressly
indicated to the contrary and properly authorised. Any actions taken on the
basis of this email are at the recipient&#39;s own risk.</span><span style=
=3D"font-size:11.0pt;font-family:&quot;Calibri&quot;,&quot;sans-serif&quot;=
;color:#1f497d"></span></p></div></div></div></div></div></div>
</div>
</div></div></blockquote></div><br></div>

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